Digital Training Solutions Ltd

Learning Management System

Digital Training System's Near-Life learning management system allows users to deliver interactive and immersive video learning content. It can also be used as an authoring tool to link with existing LMS systems.

Features

  • Interactive video management system for creating realistic learning scenarios
  • Learning management system for curation and publishing of learning content
  • Reporting system allowing tracking of learner's choices and decisions
  • Ability to publish courses as a progressive web app (PWA)

Benefits

  • Makes learning more immersive, engaging and realistic
  • Tracks learning journeys and provides greater feedback around decision making
  • Provides greater intelligence around learning outcones
  • Allows detailed report generation
  • Allows realistic simulation of events
  • Makes choices relevant for learners
  • Simulates time critical decision making processes

Pricing

£7800 per licence per year

  • Education pricing available
  • Free trial available

Service documents

G-Cloud 10

448851527903437

Digital Training Solutions Ltd

Geseth Garcia

01204903311

geseth@dtslimited.net

Service scope

Service scope
Software add-on or extension Yes, but can also be used as a standalone service
What software services is the service an extension to Compatible with various LMS systems via API or LTI connection
Cloud deployment model Hybrid cloud
Service constraints No
System requirements Bandwidth capacity to run interactive video

User support

User support
Email or online ticketing support Email or online ticketing
Support response times 24 hr response time, within UK standard working hours, 48hrs at weekends
User can manage status and priority of support tickets No
Phone support Yes
Phone support availability 9 to 5 (UK time), Monday to Friday
Web chat support No
Onsite support Yes, at extra cost
Support levels Support services include -

Clarifying and assisting in the operation of the features and functions of the Software; clarifying our Documentation; assisting in identifying and verifying the causes of suspected Errors; providing Error Corrections;

Various self help support resources are constantly being developed and updated.

Support costs are built into the various potential licensing agreements.
Support available to third parties Yes

Onboarding and offboarding

Onboarding and offboarding
Getting started Dependant on contract, onsite training is possible, online training is also available along with user documentation.
Service documentation Yes
Documentation formats
  • HTML
  • PDF
End-of-contract data extraction Data is managed in compliance with GDPR regulations.
End-of-contract process Included in standard price of contract is subscription to service, linked to number of users and data requirements.

Using the service

Using the service
Web browser interface Yes
Supported browsers
  • Internet Explorer 7
  • Internet Explorer 8
  • Internet Explorer 9
  • Internet Explorer 10
  • Internet Explorer 11
  • Microsoft Edge
  • Chrome
  • Safari 9+
Application to install No
Designed for use on mobile devices Yes
Differences between the mobile and desktop service Users can either access the web version directly from their mobile browser or their is the option to access via a Progressive Web App.
Accessibility standards None or don’t know
Description of accessibility Via the Near-Life back-end system.
Accessibility testing None.
API Yes
What users can and can't do using the API Connect with existing LMS platforms.
API documentation No
API sandbox or test environment Yes
Customisation available Yes
Description of customisation Front end design, functionality around course accessibility, customisation around reporting requirements etc.

Scaling

Scaling
Independence of resources Strategic planning based on capacity requirements and constant monitoring of usage.

Analytics

Analytics
Service usage metrics Yes
Metrics types Usage metrics.
Reporting types
  • API access
  • Real-time dashboards
  • Regular reports
  • Reports on request

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Other security clearance
Government security clearance Up to Developed Vetting (DV)

Asset protection

Asset protection
Knowledge of data storage and processing locations Yes
Data storage and processing locations United Kingdom
User control over data storage and processing locations No
Datacentre security standards Managed by a third party
Penetration testing frequency At least once a year
Penetration testing approach In-house
Protecting data at rest Encryption of all physical media
Data sanitisation process Yes
Data sanitisation type Deleted data can’t be directly accessed
Equipment disposal approach In-house destruction process

Data importing and exporting

Data importing and exporting
Data export approach Via the backend system.
Data export formats CSV
Data import formats CSV

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks Private network or public sector network
Data protection within supplier network TLS (version 1.2 or above)

Availability and resilience

Availability and resilience
Guaranteed availability • Firewall protection
• Hardware replacement guarantee
• 99.5% network reliability
• Access to a network support centre with phone and online support
Approach to resilience Available on request
Outage reporting Email alerts

Identity and authentication

Identity and authentication
User authentication needed Yes
User authentication Username or password
Access restrictions in management interfaces and support channels Tiered access granted on basis of assigned role agreed with client.
Access restriction testing frequency At least once a year
Management access authentication Username or password

Audit information for users

Audit information for users
Access to user activity audit information Users have access to real-time audit information
How long user audit data is stored for User-defined
Access to supplier activity audit information Users have access to real-time audit information
How long supplier audit data is stored for User-defined
How long system logs are stored for User-defined

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification No
ISO 28000:2007 certification No
CSA STAR certification No
PCI certification No
Other security certifications No

Security governance

Security governance
Named board-level person responsible for service security Yes
Security governance certified No
Security governance approach Constant review against industry best practice.
Information security policies and processes Internal reporting requirements around compliance. Ongoing review of processes to ensure policies and processes are fit for purpose.

Operational security

Operational security
Configuration and change management standard Supplier-defined controls
Configuration and change management approach Quarterly review of component functionality and performance. Board level discussion and sign off around security impact.
Vulnerability management type Supplier-defined controls
Vulnerability management approach Constant review of security process and existential threats to system. Various sources regarding potential threats - from developer communities and formal/ official warning channels.
Protective monitoring type Supplier-defined controls
Protective monitoring approach Constant review of system. Response dependant on threat. Response to incidents within a target of 6 hours.
Incident management type Supplier-defined controls
Incident management approach Users report directly to technical team either via email or through the system. Incident reports documented internally and relevant outcomes shared with appropriate parties.

Secure development

Secure development
Approach to secure software development best practice Supplier-defined process

Public sector networks

Public sector networks
Connection to public sector networks No

Pricing

Pricing
Price £7800 per licence per year
Discount for educational organisations Yes
Free trial available Yes
Description of free trial Limited trial access, based on a case by case basis, in order to assess functionality of the system.

Documents

Documents
Pricing document View uploaded document
Terms and conditions document View uploaded document
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