KIN AND CARTA PARTNERSHIPS LTD

Customer Insights Data Strategy

Understanding your existing customer data and plugging data gaps that may prevent you from improving the customer experience and marketing performance.
For over 25 years we have been helping businesses to use data to deliver marketing that matters: personalised customer experiences coupled with a better understanding of what activity works.

Features

  • Review of the marketing and customer experience strategy
  • Map the target end to end customer experience
  • Identify the data and systems that exist
  • Identify the opportunities to improve or extend data capture
  • Write up data readiness and roadmap of expectations

Benefits

  • Roadmap of recommendations
  • Prioritised data integrations for Customer Insights to support marketing strategy
  • Explanation on how to unlock ROI from Customer Insights
  • Increased understanding of data available
  • Increased understanding of how to exploit the data
  • Clarity on what data is useful
  • Clarity on how best to exploit data

Pricing

£900 to £1,250 a person a day

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at marco.osullivan@kinandcarta.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 12

Service ID

4 4 8 7 8 8 2 3 8 4 1 5 8 6 8

Contact

KIN AND CARTA PARTNERSHIPS LTD Marco O'Sullivan
Telephone: 07710020516
Email: marco.osullivan@kinandcarta.com

Planning

Planning service
Yes
How the planning service works
By helping buyers analyse the current data sources they use to gather their customer data, we help them create a plan which enables them to build out an implementation strategy. This strategy helps to ensure all data sources are taken into consideration
Planning service works with specific services
Yes
Hosting or software services the planning service works with
  • Microsoft Azure
  • Microsoft Customer Insights

Training

Training service provided
No

Setup and migration

Setup or migration service available
No

Quality assurance and performance testing

Quality assurance and performance testing service
No

Security testing

Security services
No

Ongoing support

Ongoing support service
No

Service scope

Service constraints
As the software that this offering relates to is managed and provided by Microsoft, their terms of service govern the use of the platform.

Our strategy service has no service constraints attached.

User support

Email or online ticketing support
Yes, at extra cost
Support response times
During project scoping, we will work with your team to build a model that supports desired business outcomes.
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
During project scoping, we will work with your team to build a model that supports desired business outcomes.

Resellers

Supplier type
Reseller providing extra features and support
Organisation whose services are being resold
Microsoft, Google Cloud, G-Suite, HCL, Acoustic, VMware Tanzu, IBM

Staff security

Staff security clearance
Staff screening not performed
Government security clearance
Up to Baseline Personnel Security Standard (BPSS)

Pricing

Price
£900 to £1,250 a person a day
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at marco.osullivan@kinandcarta.com. Tell them what format you need. It will help if you say what assistive technology you use.