Sapphire

Forcepoint Data Loss Prevention (DLP)

Endpoint protects roaming users against Advanced Threats and data theft on and off your network in an easy-to-use solution. Advanced technologies help you quickly identify and protect sensitive data and provide actionable forensic insight into attacks on endpoint devices on or off network.

Features

  • DLP addresses human-centric risk
  • User Risk Scoring
  • Accelerates compliance
  • Empowers people to protect data
  • Advanced Detection and Control
  • Respond and Remediate Risk
  • Endpoint, Cloud Applications, Network and Discovery

Benefits

  • DLP addresses human-centric risk
  • User Risk Scoring
  • Accelerates compliance
  • Empowers people to protect data
  • Advanced Detection and Control
  • Respond and Remediate Risk
  • Endpoint, Cloud Applications, Network and Discovery

Pricing

£15.97 per user

Service documents

G-Cloud 11

445756863429861

Sapphire

Lisa Ingham

0845 58 27001

lisa.ingham@sapphire.net

Service scope

Service scope
Software add-on or extension Yes, but can also be used as a standalone service
What software services is the service an extension to The Forcepoint DLP solution can be used as an externsion to web proxy, email gateways, and CASB, as well as a data source for modern SIEM products. The solution supports ICAP for ingestion. The solution also integrates with the Forcepoint Behavioral Analytics and Forcepoint Insider Threat solutions.
Cloud deployment model
  • Public cloud
  • Private cloud
  • Community cloud
  • Hybrid cloud
Service constraints None
System requirements
  • Integration with Microsoft AD infrastructure
  • Microsoft Windows Server (virtual or physical)
  • Microsoft SQL Server (virtual or physical)
  • Linux (RHEL/Centos) server (virtual or physical)

User support

User support
Email or online ticketing support Email or online ticketing
Support response times Forcepoint offers a range of support and SLA options. https://support.forcepoint.com/TechnicalSupportPrograms
User can manage status and priority of support tickets No
Phone support Yes
Phone support availability 24 hours, 7 days a week
Web chat support No
Onsite support Yes, at extra cost
Support levels Forcepoint Technical Support Offerings are backed by highly skilled professional service teams with knowledge and experience across Forcepoint’s entire product portfolio. Please use link for more detail and SIFA card for cost. https://support.forcepoint.com/TechnicalSupportPrograms
Support available to third parties Yes

Onboarding and offboarding

Onboarding and offboarding
Getting started "Customers will be able to utilise a setup wizard apon first log on to walk through a basic setup inorder to confirm connectivity and a base configuration.
Customers have access to our online knowledge base and forums.
Assistance with configuration and knowledge transfer through professional services. "
Service documentation Yes
Documentation formats
  • HTML
  • PDF
End-of-contract data extraction "Users can extract data via a couple of methods. Full traffic logging will download the data in
either CSV or CEF formats. This can be used standalone or then imported into a thrid party
tool. SIEM integration will allow data to be extracted into a 3rd party SIEM solution"
End-of-contract process There is no additional cost for ending the service.

Using the service

Using the service
Web browser interface No
Application to install No
Designed for use on mobile devices Yes
Differences between the mobile and desktop service .
Accessibility standards None or don’t know
Description of accessibility Web browser
Accessibility testing .
API Yes
What users can and can't do using the API "Yes, Forcepoint DLP comes with an various forms of API.
1. We integrate with our CASB service thorugh an API that in its turn connects to cloud applications over API's. These are not configurable.

2. The integration agent allows third-party products to send data to Forcepoint DLP for analysis. This API agent is configurable and meant for custom integrations of DLP services."
API documentation Yes
API documentation formats
  • HTML
  • PDF
API sandbox or test environment No
Customisation available Yes
Description of customisation Rules and Policies are customizable by solution administrators. Incident reports are customizable. Additionally, workflow, incident response, and remediation actions are customizable.

Scaling

Scaling
Independence of resources Forcepoint has customers leveraging our DLP solution in the range of 50 to 400,000 end users. The solution scales easily. Adding more system modules to handle the load and resources to the manager allows it to scale. Proper sizing per environment, deployment of additional policy engines, and addition of endpoint agents are methods of addressing service demand.

Analytics

Analytics
Service usage metrics Yes
Metrics types .
Reporting types Reports on request

Resellers

Resellers
Supplier type Reseller providing extra support
Organisation whose services are being resold ForcePoint DLP

Staff security

Staff security
Staff security clearance Other security clearance
Government security clearance Up to Security Clearance (SC)

Asset protection

Asset protection
Knowledge of data storage and processing locations Yes
Data storage and processing locations
  • United Kingdom
  • Other locations
User control over data storage and processing locations Yes
Datacentre security standards Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency At least every 6 months
Penetration testing approach Another external penetration testing organisation
Protecting data at rest Other
Other data at rest protection approach "Other data at rest protection approach
Availble upon request, Data sanitisation process"
Data sanitisation process Yes
Data sanitisation type Explicit overwriting of storage before reallocation
Equipment disposal approach Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

Data importing and exporting
Data export approach "Forcepoint DLP offers various ways of extracting data from the system;
1. Integration with a SIEM through syslogging of events detected
2. Leveraging the built in reporting allows for sharing reports over email as CSV and PDF. The reports can be scheduled and manual exported.
3. Connecting directly to the SQL database and run custom queries to extract information required.
4. Audit trails can be exported from the UI to CSV."
Data export formats
  • CSV
  • Other
Other data export formats PDF
Data import formats CSV

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks Other
Other protection between networks The Forcepoint DLP solution does not transmit data back to the Forcepoint network.
Data protection within supplier network Other
Other protection within supplier network Forcepoint DLP is not a cloud based solution and must be deployed within a customers network. These security requirements would need to be fulfilled by the customer. When integrating with the cloud apps DLP (CASB) solution we leverage option 2 and potentially 3.

Availability and resilience

Availability and resilience
Guaranteed availability 99.999% availability - SLA detail availble upon request
Approach to resilience Available on request (not public knowledge)
Outage reporting "Available on request (not public
knowledge)"

Identity and authentication

Identity and authentication
User authentication needed Yes
User authentication
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
Access restrictions in management interfaces and support channels Available on request (not public)
Access restriction testing frequency At least every 6 months
Management access authentication
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)
  • Username or password

Audit information for users

Audit information for users
Access to user activity audit information Users have access to real-time audit information
How long user audit data is stored for At least 12 months
Access to supplier activity audit information Users have access to real-time audit information
How long supplier audit data is stored for At least 12 months
How long system logs are stored for At least 12 months

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification Yes
Who accredited the ISO/IEC 27001 BSI
ISO/IEC 27001 accreditation date 25/06/2015
What the ISO/IEC 27001 doesn’t cover http://www.websense.com/content/support/library/ni/web/cloud/Websense_Cloud_ISO_27001_2013.pdf
ISO 28000:2007 certification No
CSA STAR certification Yes
CSA STAR accreditation date 06/12/2014
CSA STAR certification level Level 1: CSA STAR Self-Assessment
What the CSA STAR doesn’t cover "Available on request (not public
knowledge)"
PCI certification No
Other security certifications Yes
Any other security certifications ISO27018, Privacy Shield - EU/US data privacy

Security governance

Security governance
Named board-level person responsible for service security Yes
Security governance certified Yes
Security governance standards
  • CSA CCM version 3.0
  • ISO/IEC 27001
  • Other
Other security governance standards ISO 27018
Information security policies and processes Available on request (not public)

Operational security

Operational security
Configuration and change management standard Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Configuration and change management approach Available on request (not public)
Vulnerability management type Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Vulnerability management approach Available on request (not public)
Protective monitoring type Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Protective monitoring approach Available on request (not public)
Incident management type Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
Incident management approach Available on request (not public)

Secure development

Secure development
Approach to secure software development best practice Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

Public sector networks
Connection to public sector networks No

Pricing

Pricing
Price £15.97 per user
Discount for educational organisations No
Free trial available No

Service documents

pdf document: Pricing document pdf document: Terms and conditions pdf document: Modern Slavery statement
Service documents
Return to top ↑