Research Series Limited

Academic Research, Education and Advisory Service (AREAS)

Our research and development team provide training (in-house and custom) in scholarly, systematic and innovative research on computational intelligence, cyber security, computer network security, enterprise architecture, security operations centres, information assurance and risk management & research methods. The team has published a number of notable articles, journals and books.

Features

  • Cyber security, Computer Network security Training
  • Cyber Situational Awareness & Cyber Incident Response Training
  • In-House, External and Online Training
  • Cyber Strategy, Security Policy and Standards Authoring
  • University-grade Research Methods Training
  • Cyber Risk Analysis and Management Training
  • SOC Analyst and Incident Response Training
  • PhD External Examiner
  • MSc. Cybersecurity Academic Course Development & Validation
  • Cyber Science Conferences, Seminars and Workshops

Benefits

  • Supports UK Cyber Security Strategy
  • Offers Cost Efficiency
  • Offers Flexibity
  • Offers Webinar, Seminar & Multimedia Online facilities
  • Offers University Programme Management
  • Offers Value for Money
  • Offers Bid Evaluation and Assessment
  • Offers Training, Experience, Knowledge and Skills Transfer
  • Offers Speed, Quality, Strategy and Brand
  • Offers quality and Accuracy

Pricing

£375 to £1000 per user per day

  • Education pricing available

Service documents

Framework

G-Cloud 11

Service ID

4 4 3 7 8 0 3 9 8 3 6 5 5 6 8

Contact

Research Series Limited

Dr Cyril Onwubiko

+44(0)7974112418

digital@research-series.com

Service scope

Software add-on or extension
No
Cloud deployment model
Public cloud
Service constraints
NA
System requirements
  • Normal Office Software and Desktop Packages
  • Browsers

User support

Email or online ticketing support
Yes, at extra cost
Support response times
9:00 - 17:00 we respond to email queries in no more than 30 minutes.
Weekend and including bank holidays, we aim to respond to emails in no more than 60 minutes.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Onsite support
Onsite support
Support levels
We provide three levels of technical supports:
1) Dedicated Team of Specialists - Premium
2) Course Director (Level 2)
3) Project Manager (Level 1)
Support available to third parties
Yes

Onboarding and offboarding

Getting started
We will deploy the service, and provide users online training.
Service documentation
Yes
Documentation formats
  • HTML
  • PDF
End-of-contract data extraction
In open data format.
End-of-contract process
All deliverable will be handed over to the client.
Training and handover will be provided to the Client's Staff or 3rd party reps.
Project Closure documentation will be provided to the client.

Using the service

Web browser interface
Yes
Supported browsers
  • Internet Explorer 10
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
  • Opera
Application to install
No
Designed for use on mobile devices
Yes
Differences between the mobile and desktop service
Desktop allows for the different features to be setup using a mouse, which may be challenging on a mobile.
Service interface
No
API
No
Customisation available
Yes
Description of customisation
The buyer can customer all our deliverable, such as:
1) Customise reporting,
2) Customise Programme Board pack,
3) Customise Cyber Incident Playbook, Incident Management Process,
4) Customise Bronze/Silver/Gold Command, and
5) Customise a set of Policies, Processes and Procedures

Scaling

Independence of resources
The service is a time and materials basis, which means, the Client can flex up or down dependent on the Client's requirement.

Analytics

Service usage metrics
Yes
Metrics types
Number of active risks mitigated.
Number of training provided to the Client or its staff
Number of Workstreams/Projects delivered in the Cyber Programme or other programmes of work
Number of systems and applications onboarded and monitored.
Etc
Reporting types
  • Real-time dashboards
  • Regular reports
  • Reports on request

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2012
Government security clearance
Up to Security Clearance (SC)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
  • United Kingdom
  • European Economic Area (EEA)
User control over data storage and processing locations
Yes
Datacentre security standards
Supplier-defined controls
Penetration testing frequency
At least once a year
Penetration testing approach
‘IT Health Check’ performed by a CHECK service provider
Protecting data at rest
Physical access control, complying with SSAE-16 / ISAE 3402
Data sanitisation process
Yes
Data sanitisation type
Explicit overwriting of storage before reallocation
Equipment disposal approach
A third-party destruction service

Data importing and exporting

Data export approach
In open data formats using open standards.
Data export formats
  • CSV
  • ODF
  • Other
Other data export formats
In Original format
Data import formats
  • CSV
  • Other
Other data import formats
  • Syslog
  • Raw Log

Data-in-transit protection

Data protection between buyer and supplier networks
  • Private network or public sector network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
Data protection within supplier network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway

Availability and resilience

Guaranteed availability
Cloud-based service SLA is inherent of the Cloud supplier.
The On- Prem is a standard support response times of 30 Minutes
Approach to resilience
It is available on request.
Outage reporting
Email alerts

Identity and authentication

User authentication needed
Yes
User authentication
  • 2-factor authentication
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
Access restrictions in management interfaces and support channels
Only privileged users (pre-provisioned users) are allowed access.
Management interface is separate to Data Channel or Scan Channel
Only management channel is used for user access
Access restriction testing frequency
At least every 6 months
Management access authentication
  • 2-factor authentication
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Username or password

Audit information for users

Access to user activity audit information
Users contact the support team to get audit information
How long user audit data is stored for
User-defined
Access to supplier activity audit information
Users contact the support team to get audit information
How long supplier audit data is stored for
User-defined
How long system logs are stored for
User-defined

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Other security certifications
Yes
Any other security certifications
  • Cyber Essentials Plus
  • Cyber Insurance
  • Cyber Essentials

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
Yes
Security governance standards
Other
Other security governance standards
CESG Certified Security Professional (CCSP)
Information security policies and processes
NIST Cyber Security Policy,
HMG SPF,
ISO 27001,
NIST Cyber Security Framework (CSF)

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
CAB-approved change management
Change notification service
Vulnerability management type
Supplier-defined controls
Vulnerability management approach
We conduct continuous vulnerability scans using the SIEM tool, and threat intelligence subscription / feeds enable us to detect and alert of any vulnerabilities or threats that need mitigating.
Protective monitoring type
Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Protective monitoring approach
We use automated commercial and Gartner-selected SIEM to monitor the ICT estate in real-time, using automate threat intelligence feed to become aware of immediate threats, and using various sensors to detect IOCs so that the SIEM can raise a real-time alert, which are follow and resolved.
The SIEM uses multiple specific-focused sensors for continuous scans, IDS, IPS, threat intel and asset discovery, these allows the environment to be properly monitored.
Incident management type
Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
Incident management approach
Incidents are investigated and reported to the Client.
Incidents are also escalated to the Client.
There is a Major Incident Response Process.
Regular incident reports are provided to the Client, and on request.

Secure development

Approach to secure software development best practice
Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

Connection to public sector networks
No

Pricing

Price
£375 to £1000 per user per day
Discount for educational organisations
Yes
Free trial available
No

Service documents

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