SimpleUsability

Research Participant Recruitment

Our specialist recruitment team will work closely with you throughout your project to ensure that we deliver engaged, on-brief participants, with excellent attendance rates. Significant database of potential participants in major conurbations throughout the UK, and experienced in sourcing niche participants including people with accessibility needs or low digital skills.

Features

  • Over 15 years' experience of recruiting high quality participants
  • Significant database in major conurbations throughout the UK
  • Diligent, comprehensive screening methods as standard
  • Can recruit for usability or accessibility testing or traditional research
  • Specialist recruitment for hard-to-reach audiences
  • Strict re-use policy to exclude serial market researchers
  • Variety of outreach strategies used, including offline methods
  • We work hard to replace dropouts; no charges for no-shows
  • Participants screened for involvement in design industries/ web development
  • Incentive handling options available.

Benefits

  • Diverse range of recruitment methods, not just digital channels
  • Successfully recruit hard-to-reach and minority audiences
  • Include participants with low digital skills or accessibility needs
  • Proven expertise in recruiting elderly people, long-term unemployed, NEET
  • Excellent on-day support levels so you can focus on research
  • Thorough communication with you throughout the project
  • Entire process managed from screener design to confirming invitations
  • Excellent attendance rates to get maximum benefit from research

Pricing

£65 to £110 per user

Service documents

G-Cloud 10

443259114460810

SimpleUsability

Judith Doherty

0113 350 8155

judith@simpleusability.com

Planning

Planning
Planning service No

Training

Training
Training service provided No

Setup and migration

Setup and migration
Setup or migration service available No

Quality assurance and performance testing

Quality assurance and performance testing
Quality assurance and performance testing service Yes
How the quality assurance and performance testing works We provide high quality participants for testing.

Security testing

Security testing
Security services No

Ongoing support

Ongoing support
Ongoing support service No

Service scope

Service scope
Service constraints No, this is a complete recruitment service from initial outreach through to management of participants on the day.

User support

User support
Email or online ticketing support Email or online ticketing
Support response times We aim to respond to enquiries within three hours of receipt (Monday to Friday, 8:30am to 5:30pm) and within 24 hours at evenings/weekends.
User can manage status and priority of support tickets No
Phone support Yes
Phone support availability 9 to 5 (UK time), Monday to Friday
Web chat support No
Support levels We offer one level of support, which is a comprehensive service from initial outreach through to managing participants on the day of the research.

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Other security clearance
Government security clearance Up to Baseline Personnel Security Standard (BPSS)

Pricing

Pricing
Price £65 to £110 per user
Discount for educational organisations No

Documents

Documents
Pricing document View uploaded document
Skills Framework for the Information Age rate card View uploaded document
Service definition document View uploaded document
Terms and conditions document View uploaded document
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