2020 Delivery Ltd.

Analysis to Support Decision Making

2020 Delivery helps to produce a clear, objective view of how IT systems dictate current and future performance. Using an organisation's cloud to aggregate data from diverse sources and broader engagement (observations, interviews, focus groups), our approach informs strategic IT decision making which improve service delivery.

Features

  • Historic analysis of performance
  • Market share analysis
  • Future projections (including variation analysis such as Monte Carlo simulation)
  • Benchmarking with competitors (in terms of performance and technology maturity)
  • Interviewing, observations and focus groups
  • Analysis using "lean" principles (including flow, time and backlogs)

Benefits

  • Clarity over current performance levels (both good and bad)
  • Aggregation of data from across an organisation's private cloud
  • Decisions on which business elements require promotion or improvement
  • Assessment of legacy IT systems on service delivery
  • Clarity over benefits of cloud-based solutions
  • Agreement over expected levels of performance in the future

Pricing

£500 to £1950 per person per day

Service documents

G-Cloud 10

439201132095804

2020 Delivery Ltd.

Mrs. Catherine Mulcahy

020 39652033

enquiries@2020delivery.com

Planning

Planning
Planning service Yes
How the planning service works We undertake rapid, accurate and insightful user research with our buyers to understand underlying user needs. We combine this with our analysis of business needs, and bring this together with user needs to ensure successful planning and implementation.
Planning service works with specific services No

Training

Training
Training service provided No

Setup and migration

Setup and migration
Setup or migration service available No

Quality assurance and performance testing

Quality assurance and performance testing
Quality assurance and performance testing service No

Security testing

Security testing
Security services No

Ongoing support

Ongoing support
Ongoing support service No

Service scope

Service scope
Service constraints No constraints

User support

User support
Email or online ticketing support No
Phone support No
Web chat support No
Support levels We remain available to the client if they have any questions after the project is complete.

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Other security clearance
Government security clearance Up to Developed Vetting (DV)

Pricing

Pricing
Price £500 to £1950 per person per day
Discount for educational organisations No

Documents

Documents
Pricing document View uploaded document
Skills Framework for the Information Age rate card View uploaded document
Service definition document View uploaded document
Terms and conditions document View uploaded document
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