MendelOnline Web API
MendelOnline is a foreign trade internet portal which provides and links country information on tariff (including taxation) and non-tariff measures (procedures and formalities). It contains data on 120+ third countries and the EU. The specific API provides predefined queries which may be used for display on websites or analytical purposes.
- Global trade measures information in one platform.
- Single source of tariff, internal taxation and import procedures information.
- Complemented by product specific rules of origin for dedicated FTAs.
- Covers 120+ third countries and the EU Member States.
- Harmonised format of all information for all destination countries.
- Unique in the combination of data coverage and data quality.
- Continous updates for topicality and reliability of the data.
- Predefined queries accessible in form of Rest web services.
- Quick access to applied global measures in foreign trade.
- Clear format of tariff, internal taxation and import formality information.
- Allows for comparison of the situation in different countries.
- Supports classfication of products in different nomenclatures.
- Easy understandable due to overall presentation in the English language.
- Reliable information because of data topicality.
- Check list of necessary documents at importation in destinations.
- Supports use of preferential rates by product-related rules of origin.
- Possibility of individual questions through user support.
- Can be integrated with third-party solutions.
£351000 per licence per year
- Free trial available
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Mendel Verlag GmbH & Co. KG
|Software add-on or extension||No|
|Cloud deployment model||Private cloud|
|Service constraints||No particular technical constraints because of web service. The licence arrangement however is for a concrete geopraphical area (United Kingdom) and thus correspodingly limits access to the service. In contrast to the service MendelContent (separately offered service) the service MendelOnline API does not comprise (download of) the complete data.|
|System requirements||Rest client|
|Email or online ticketing support||Email or online ticketing|
|Support response times||Answers are usually provided on the same or the next working day.|
|User can manage status and priority of support tickets||No|
|Phone support availability||9 to 5 (UK time), Monday to Friday|
|Web chat support||No|
Support levels are L1 to L3.
Regular support is contained in the licence fees.
Support is rendered by a support team consisting of both content and technical specialists.
|Support available to third parties||Yes|
Onboarding and offboarding
API documenation is avaible.
A 'train the trainers' training may be offered to contracting authority which might assist in subject-matter specific questions.
|Other documentation formats||Open API|
|End-of-contract data extraction||There is no user data within the API approach (in contrast to MendelOnline as a web portal).|
|End-of-contract process||When the contract ends the service is simply terminated.|
Using the service
|Web browser interface||No|
|Application to install||No|
|Designed for use on mobile devices||No|
|Description of service interface||Rest API with JSON.|
|Accessibility standards||None or don’t know|
|Description of accessibility||Not applicable.|
|Accessibility testing||Not applicable.|
|What users can and can't do using the API||Buyers may use predefined tariff and non-tariff information queries to obtain data for both display within their web ressources as well as for analytic purposes.|
|API documentation formats||
|API sandbox or test environment||Yes|
|Description of customisation||Dedicated new queries may be defined. The customisation is done by Mendel in alignment with the contracting authority.|
|Independence of resources||The system is horizontally scalable and allows for multiple sessions at the same time.|
|Service usage metrics||Yes|
Number of requests made by the users.
Concrete requests made by users.
|Reporting types||Regular reports|
|Supplier type||Not a reseller|
|Staff security clearance||Other security clearance|
|Government security clearance||None|
|Knowledge of data storage and processing locations||Yes|
|Data storage and processing locations||European Economic Area (EEA)|
|User control over data storage and processing locations||No|
|Datacentre security standards||Complies with a recognised standard (for example CSA CCM version 3.0)|
|Penetration testing frequency||At least once a year|
|Penetration testing approach||In-house|
|Protecting data at rest||Physical access control, complying with another standard|
|Data sanitisation process||Yes|
|Data sanitisation type||Deleted data can’t be directly accessed|
|Equipment disposal approach||In-house destruction process|
Data importing and exporting
|Data export approach||The service is intended to retrieve specialised information, so there is no need for data export as such.|
|Data export formats||Other|
|Other data export formats||Rest web services with JSON|
|Data import formats||Other|
|Other data import formats||Rest web services with JSON (no import)|
|Data protection between buyer and supplier networks||TLS (version 1.2 or above)|
|Data protection within supplier network||TLS (version 1.2 or above)|
Availability and resilience
|Guaranteed availability||The service is available at least at 99.5%. There have been no exemptions in the last 10 years and thus no refund policy had to be established.|
|Approach to resilience||The information is available on request.|
|Outage reporting||E-mail alerts.|
Identity and authentication
|User authentication needed||Yes|
|User authentication||Username or password|
|Access restrictions in management interfaces and support channels||Not applicable.|
|Access restriction testing frequency||At least once a year|
|Management access authentication||Username or password|
Audit information for users
|Access to user activity audit information||Users receive audit information on a regular basis|
|How long user audit data is stored for||Between 6 months and 12 months|
|Access to supplier activity audit information||Users contact the support team to get audit information|
|How long supplier audit data is stored for||Between 6 months and 12 months|
|How long system logs are stored for||Between 6 months and 12 months|
Standards and certifications
|ISO/IEC 27001 certification||No|
|ISO 28000:2007 certification||No|
|CSA STAR certification||No|
|Other security certifications||No|
|Named board-level person responsible for service security||Yes|
|Security governance certified||No|
|Security governance approach||Supplier-defined policies and processes compliant to the delivery of foreign trade information and data services.|
|Information security policies and processes||Supplier-defined policies and processes compliant to the delivery of foreign trade information and data services.|
|Configuration and change management standard||Supplier-defined controls|
|Configuration and change management approach||Supplier-defined approach and processes compliant to the delivery of foreign trade information and data.|
|Vulnerability management type||Supplier-defined controls|
|Vulnerability management approach||Supplier-defined process compliant to the delivery of foreign trade information and data.|
|Protective monitoring type||Supplier-defined controls|
|Protective monitoring approach||Supplier-defined processes compliant to the delivery of foreign trade information and data.|
|Incident management type||Supplier-defined controls|
|Incident management approach||Supplier-defined processes compliant to the delivery of foreign trade information and data.|
|Approach to secure software development best practice||Supplier-defined process|
Public sector networks
|Connection to public sector networks||No|
|Price||£351000 per licence per year|
|Discount for educational organisations||No|
|Free trial available||Yes|
|Description of free trial||Buyers may be granted limited access to the solution.|