Mendel Verlag GmbH & Co. KG

MendelOnline Web API

MendelOnline is a foreign trade internet portal which provides and links country information on tariff (including taxation) and non-tariff measures (procedures and formalities). It contains data on 120+ third countries and the EU. The specific API provides predefined queries which may be used for display on websites or analytical purposes.


  • Global trade measures information in one platform.
  • Single source of tariff, internal taxation and import procedures information.
  • Complemented by product specific rules of origin for dedicated FTAs.
  • Covers 120+ third countries and the EU Member States.
  • Harmonised format of all information for all destination countries.
  • Unique in the combination of data coverage and data quality.
  • Continous updates for topicality and reliability of the data.
  • Predefined queries accessible in form of Rest web services.


  • Quick access to applied global measures in foreign trade.
  • Clear format of tariff, internal taxation and import formality information.
  • Allows for comparison of the situation in different countries.
  • Supports classfication of products in different nomenclatures.
  • Easy understandable due to overall presentation in the English language.
  • Reliable information because of data topicality.
  • Check list of necessary documents at importation in destinations.
  • Supports use of preferential rates by product-related rules of origin.
  • Possibility of individual questions through user support.
  • Can be integrated with third-party solutions.


£351000 per licence per year

  • Free trial available

Service documents


G-Cloud 11

Service ID

4 3 5 5 2 3 7 6 6 1 5 7 4 3 1


Mendel Verlag GmbH & Co. KG

Kolja Mendel


Service scope

Service scope
Software add-on or extension No
Cloud deployment model Private cloud
Service constraints No particular technical constraints because of web service. The licence arrangement however is for a concrete geopraphical area (United Kingdom) and thus correspodingly limits access to the service. In contrast to the service MendelContent (separately offered service) the service MendelOnline API does not comprise (download of) the complete data.
System requirements Rest client

User support

User support
Email or online ticketing support Email or online ticketing
Support response times Answers are usually provided on the same or the next working day.
User can manage status and priority of support tickets No
Phone support Yes
Phone support availability 9 to 5 (UK time), Monday to Friday
Web chat support No
Onsite support No
Support levels Support levels are L1 to L3.
Regular support is contained in the licence fees.
Support is rendered by a support team consisting of both content and technical specialists.
Support available to third parties Yes

Onboarding and offboarding

Onboarding and offboarding
Getting started API documenation is avaible.

A 'train the trainers' training may be offered to contracting authority which might assist in subject-matter specific questions.
Service documentation Yes
Documentation formats
  • HTML
  • PDF
  • Other
Other documentation formats Open API
End-of-contract data extraction There is no user data within the API approach (in contrast to MendelOnline as a web portal).
End-of-contract process When the contract ends the service is simply terminated.

Using the service

Using the service
Web browser interface No
Application to install No
Designed for use on mobile devices No
Service interface Yes
Description of service interface Rest API with JSON.
Accessibility standards None or don’t know
Description of accessibility Not applicable.
Accessibility testing Not applicable.
What users can and can't do using the API Buyers may use predefined tariff and non-tariff information queries to obtain data for both display within their web ressources as well as for analytic purposes.
API documentation Yes
API documentation formats
  • Open API (also known as Swagger)
  • HTML
  • PDF
API sandbox or test environment Yes
Customisation available Yes
Description of customisation Dedicated new queries may be defined. The customisation is done by Mendel in alignment with the contracting authority.


Independence of resources The system is horizontally scalable and allows for multiple sessions at the same time.


Service usage metrics Yes
Metrics types Number of requests made by the users.
Concrete requests made by users.
Reporting types Regular reports


Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Other security clearance
Government security clearance None

Asset protection

Asset protection
Knowledge of data storage and processing locations Yes
Data storage and processing locations European Economic Area (EEA)
User control over data storage and processing locations No
Datacentre security standards Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency At least once a year
Penetration testing approach In-house
Protecting data at rest Physical access control, complying with another standard
Data sanitisation process Yes
Data sanitisation type Deleted data can’t be directly accessed
Equipment disposal approach In-house destruction process

Data importing and exporting

Data importing and exporting
Data export approach The service is intended to retrieve specialised information, so there is no need for data export as such.
Data export formats Other
Other data export formats Rest web services with JSON
Data import formats Other
Other data import formats Rest web services with JSON (no import)

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks TLS (version 1.2 or above)
Data protection within supplier network TLS (version 1.2 or above)

Availability and resilience

Availability and resilience
Guaranteed availability The service is available at least at 99.5%. There have been no exemptions in the last 10 years and thus no refund policy had to be established.
Approach to resilience The information is available on request.
Outage reporting E-mail alerts.

Identity and authentication

Identity and authentication
User authentication needed Yes
User authentication Username or password
Access restrictions in management interfaces and support channels Not applicable.
Access restriction testing frequency At least once a year
Management access authentication Username or password

Audit information for users

Audit information for users
Access to user activity audit information Users receive audit information on a regular basis
How long user audit data is stored for Between 6 months and 12 months
Access to supplier activity audit information Users contact the support team to get audit information
How long supplier audit data is stored for Between 6 months and 12 months
How long system logs are stored for Between 6 months and 12 months

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification No
ISO 28000:2007 certification No
CSA STAR certification No
PCI certification No
Other security certifications No

Security governance

Security governance
Named board-level person responsible for service security Yes
Security governance certified No
Security governance approach Supplier-defined policies and processes compliant to the delivery of foreign trade information and data services.
Information security policies and processes Supplier-defined policies and processes compliant to the delivery of foreign trade information and data services.

Operational security

Operational security
Configuration and change management standard Supplier-defined controls
Configuration and change management approach Supplier-defined approach and processes compliant to the delivery of foreign trade information and data.
Vulnerability management type Supplier-defined controls
Vulnerability management approach Supplier-defined process compliant to the delivery of foreign trade information and data.
Protective monitoring type Supplier-defined controls
Protective monitoring approach Supplier-defined processes compliant to the delivery of foreign trade information and data.
Incident management type Supplier-defined controls
Incident management approach Supplier-defined processes compliant to the delivery of foreign trade information and data.

Secure development

Secure development
Approach to secure software development best practice Supplier-defined process

Public sector networks

Public sector networks
Connection to public sector networks No


Price £351000 per licence per year
Discount for educational organisations No
Free trial available Yes
Description of free trial Buyers may be granted limited access to the solution.

Service documents

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