Roke Manor Research

Cloud Software for Situational Awareness

Roke provides supply, support, and customise applications to process sensor data automatically and provide situational awareness to the user. Applications can be hosted in the public cloud, or private datacentre.

Features

  • VTA: Extract tracks and features from full motion video
  • Process Wide Area Moving Imagery
  • STARTLE: Real time detection of threats in radar tracks
  • Visual Semantics: Images and video to information and intelligence
  • Acoustic Semantics: Audio and sonar to information and intelligence

Benefits

  • Reduce time to make decisions
  • Reduce cognitive burden on operators
  • Automatic sensor cueing based on potential threats
  • Reduce training burden for operators
  • Support a wide variety of sensor modalities
  • Scalable solutions to control costs

Pricing

£451.44 to £1433.74 per unit per day

Service documents

G-Cloud 10

434974248215772

Roke Manor Research

Sue Gannon

(0)1794 833158

sue.gannon@roke.co.uk

Service scope

Service scope
Software add-on or extension No
Cloud deployment model Hybrid cloud
Service constraints No constraints
System requirements N/A

User support

User support
Email or online ticketing support Email or online ticketing
Support response times 1 business working day, during office hours.
User can manage status and priority of support tickets Yes
Online ticketing support accessibility None or don’t know
Phone support Yes
Phone support availability 24 hours, 7 days a week
Web chat support No
Onsite support Yes, at extra cost
Support levels Details can be provided as part of detailed quotations.
Support available to third parties Yes

Onboarding and offboarding

Onboarding and offboarding
Getting started N/A
Service documentation Yes
Documentation formats PDF
End-of-contract data extraction All information supplied at contract end.
End-of-contract process To be agreed as part of statement of work.

Using the service

Using the service
Web browser interface Yes
Supported browsers
  • Internet Explorer 11
  • Firefox
  • Chrome
Application to install No
Designed for use on mobile devices Yes
Differences between the mobile and desktop service Assess on a case by case basis, please contact us to discuss specifics.
Accessibility standards None or don’t know
Description of accessibility N/A
Accessibility testing N/A
API Yes
What users can and can't do using the API API discussions held at requirements capture/initial discussion phase.
API documentation Yes
API documentation formats
  • HTML
  • PDF
API sandbox or test environment Yes
Customisation available Yes
Description of customisation Level of advice can be optimised to customer requirements by discussion.

Scaling

Scaling
Independence of resources We would discuss any resource conflicts with the customer prior to commencing work.

Analytics

Analytics
Service usage metrics No

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Other security clearance
Government security clearance Up to Developed Vetting (DV)

Asset protection

Asset protection
Knowledge of data storage and processing locations Yes
Data storage and processing locations United Kingdom
User control over data storage and processing locations Yes
Datacentre security standards Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency At least once a year
Penetration testing approach In-house
Protecting data at rest
  • Physical access control, complying with another standard
  • Encryption of all physical media
Data sanitisation process Yes
Data sanitisation type Deleted data can’t be directly accessed
Equipment disposal approach A third-party destruction service

Data importing and exporting

Data importing and exporting
Data export approach Files, Databases, API
Data export formats
  • CSV
  • Other
Other data export formats
  • XML
  • JSON
  • Images
  • Video
Data import formats
  • CSV
  • Other
Other data import formats
  • XML
  • JSON
  • Images
  • Video

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks
  • Private network or public sector network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
  • Bonded fibre optic connections
Data protection within supplier network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
  • Other
Other protection within supplier network Various means. ISO27k accredited company.

Availability and resilience

Availability and resilience
Guaranteed availability N/A
Approach to resilience N/A
Outage reporting N/A

Identity and authentication

Identity and authentication
User authentication needed Yes
User authentication
  • 2-factor authentication
  • Public key authentication (including by TLS client certificate)
  • Limited access network (for example PSN)
  • Dedicated link (for example VPN)
  • Username or password
Access restrictions in management interfaces and support channels Assessed on a case by case basis, compliance with ISO27k as appropriate
Access restriction testing frequency At least once a year
Management access authentication
  • 2-factor authentication
  • Public key authentication (including by TLS client certificate)
  • Limited access network (for example PSN)
  • Dedicated link (for example VPN)
  • Username or password

Audit information for users

Audit information for users
Access to user activity audit information Users contact the support team to get audit information
How long user audit data is stored for User-defined
Access to supplier activity audit information Users contact the support team to get audit information
How long supplier audit data is stored for User-defined
How long system logs are stored for User-defined

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification Yes
Who accredited the ISO/IEC 27001 BSI
ISO/IEC 27001 accreditation date 28/04/2015
What the ISO/IEC 27001 doesn’t cover Not applicable.
Certificate number: IS615807
ISO 28000:2007 certification No
CSA STAR certification No
PCI certification No
Other security certifications Yes
Any other security certifications NCSC Certified Professionals (CCP)

Security governance

Security governance
Named board-level person responsible for service security Yes
Security governance certified Yes
Security governance standards ISO/IEC 27001
Information security policies and processes Internally developed processes to comply with ISO27k standard.

Operational security

Operational security
Configuration and change management standard Supplier-defined controls
Configuration and change management approach Compliance with ISO9001
Vulnerability management type Supplier-defined controls
Vulnerability management approach Assessed on a case by case basis, compliance with ISO27k as appropriate
Protective monitoring type Supplier-defined controls
Protective monitoring approach Assessed on a case by case basis, compliance with ISO27k as appropriate
Incident management type Supplier-defined controls
Incident management approach Assessed on a case by case basis, compliance with ISO27k as appropriate

Secure development

Secure development
Approach to secure software development best practice Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

Public sector networks
Connection to public sector networks Yes
Connected networks Other

Pricing

Pricing
Price £451.44 to £1433.74 per unit per day
Discount for educational organisations No
Free trial available No

Service documents

pdf document: Pricing document pdf document: Skills Framework for the Information Age rate card pdf document: Terms and conditions
Service documents
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