IMD’s Requirements Management service supports our customers to: Capture relevant, achievable and measurable requirements; Analyse requirements to ensure that solutions satisfy need, can be verified and are agreed across stakeholders; Prioritise the requirements to help articulate trade space; Manage requirements across the lifecycle of a project.
- Stakeholder Management
- Requirements Capture
- Requirements Elicitation
- Requirements Analysis
- Requirements Prioritisation
- Requirements Management
- Use Case Analysis
- Solution Modelling
- User and Systems Requirement Document production
- Identify associated risks, assumptions and dependencies
- Ensures thorough capture, analysis, prioritisation and testing of requirements
- Manages solution development, change control and benefits management
- Ensures quality measures are met and user requirements satisfied
- Strengthen Business Case and help realise extent of project’s success
- Understand the context, identify needs and relationships across the organisation
- Clearly define customer needs
- Clearly define the impact and benefit of change
- Helps to define the project’s scope and identify creep
- Define the significant factors that influence the cost and risk
- Ensures a smooth shift from service design to service transition
£330 to £1200 per person per day
- Education pricing available
- Pricing document
- Skills Framework for the Information Age rate card
- Service definition document
- Terms and conditions
IMD GROUP LTD
|How the planning service works||Our Requirements Management service can help understand and articulate the requirements of cloud hosting or cloud software by: Capturing Requirements - IMD works with their customers to identify relevant stakeholders, ensuring that their wants/needs are fully understood; We identify best practice by conducting a review of similar projects, using our team’s in-depth experience to ensure the desires of the user match the technical possibilities; Use Case production/analysis can help to identify non-functional requirements that are key to interoperability. Eliciting Requirements - IMD will work with our customers to better understand the current service/software and articulate the desired outcome of the new service/software; this helps crystallise the capability gap and better understand the scope of the project. Analysing Requirements - All requirements are analysed to ensure there are no overlaps, gaps, conflicts; The result is a thorough understanding of project’s requirements and the value they add to the desired outcome; Key to the analysis IMD undertakes is to ensure that all requirements are relevant, achievable, and measurable. Prioritising Requirements - All requirements need to be prioritised to help identify whether they are necessary/important/nice to have; This helps identify a project’s ‘trade space’ when having to make any compromise on quality/time/cost.|
|Planning service works with specific services||No|
|Training service provided||Yes|
|How the training service works||IMD can provide tailored Requirements Management and Engineering training for individuals and teams in conjunction with coaching and mentoring by our deployed consultants, or as a standalone offering through our talent management capabilities. The accredited training delivered by IMD offers courses such as ITIL, APMG International Managing Benefits or PRINCE2 (and other) certifications. This ensures best practice methods applied during the delivery of our service are adopted by staff with key skills and knowledge being retained following the completion of the contract.|
|Training is tied to specific services||No|
Setup and migration
|Setup or migration service available||Yes|
|How the setup or migration service works||
IMD’s Requirements Management service can be used to help ensure that during service design the technological, procedural and cultural impacts across the organisation have been considered. This will help to guarantee an effective and efficient transition to a cloud service. In addition, the ongoing management of requirements can help to identify and fully understand the intended benefits of change. This information can be used to strengthen the Business Case during reviews.
IMD’s continued stakeholder management will ensure that the requirements and constraints of the project are communicated between delivery teams, sponsors and key users.
We can record and manage requirements using industry recognised tools such as DOORS.
|Setup or migration service is for specific cloud services||No|
Quality assurance and performance testing
|Quality assurance and performance testing service||Yes|
|How the quality assurance and performance testing works||IMD can provide our customers with integrated test, evaluation and acceptance planning. This will ensure that the service design is able to provide the intended benefits at the quality criteria identified in the requirements documentation. We will help to ensure that the right system is delivered to the right specification.|
|Ongoing support service||No|
|Service constraints||None specific to this service.|
|Email or online ticketing support||No|
|Phone support availability||9 to 5 (UK time), Monday to Friday|
|Web chat support||No|
For each engagement through GCloud, you will be provided with an IMD Account Manager who will be your central point of contact throughout the delivery of services. Where possible, we aim to provide you with an Account Manager who has experience operating within the relevant field associated with the engagement to coordinate the delivery of similar services.
In addition to the Account Manager, we endeavour to provide you with an additional layer of Account Support in the form of a secondary point of contact for each engagement. In this way, we mitigate the likelihood of having a single point of failure, and have mechanisms in place to maintain continuity of service.
Support will be provided remotely via email and phone for the most part, with the flexibility to arrange meetings on site or at our offices when needed. On site support can be offered during the working week where requests are made prior to proposals being submitted / individual call-off contracts agreed.
Your Account Management and Support resources are typically integrated into the delivery team and so costs are included within the proposal for each engagement.
|Supplier type||Not a reseller|
|Staff security clearance||Conforms to BS7858:2012|
|Government security clearance||Up to Developed Vetting (DV)|
|Price||£330 to £1200 per person per day|
|Discount for educational organisations||Yes|