VNS3:ms Cloud Network Manager is a single dashboard to manage and monitor your VNS3 networks, VPN connections and underlying cloud VLAN network components (CIDR, subnets, route tables, ACLs, security groups, etc.) A central view of the network status and logs, backup, keys, users, passwords and licencing management.
- Single console for monitoring and managing your virtual overlay networks
- Single console for monitoring and managing your VPN connections
- ingle console for monitoring and managing the underlying cloud networks
- Central view of network status
- Central view of network logs
- Central place for backing up your network configuration for recovery.
- Central place for multi-cloud credentials management
- Central place for user authentication and role management
- Central place for password management
- Compatible with VNS3:vpn, VNS3:net and VNS3:turret
- Monitor and manage your VNS3 overlay network and VPN connections
- Monitor and manage the underlying cloud VLAN network components
- Manage your network configuration backups
- Manage your credentials for multiple clouds
- Manage your passwords
- User authentication and role management
- Manage your network encryption keys
- Compatible with VNS3:vpn, VNS3:net and VNS3:turret
£1200 per unit per month
- Education pricing available
|Software add-on or extension||No|
|Cloud deployment model||Public cloud|
|Service constraints||Available for all major IaaS public and private clouds for use with VNS3 networks|
|Email or online ticketing support||Email or online ticketing|
|Support response times||
Standard Support is included in the license subscription without additional charge. This included email/ticketing support during UK and USA Central Time business hours 5 days a week, excluding weekends, and US public holidays. Cohesive Networks will acknowledge and log each Technical Support email inquiry on a best efforts basis (usually within 4 business hours), and will engage staff during Standard Support hours to address the issue until a resolution is achieved or a suitable work-around has been documented via email.
Optional paid for 24/7 Quick Response support has as 1 hour response time.
|User can manage status and priority of support tickets||Yes|
|Online ticketing support accessibility||None or don’t know|
|Phone support availability||24 hours, 7 days a week|
|Web chat support||No|
|Onsite support||Yes, at extra cost|
Hours: 2am to 5pm US Central time excluding public holidays and weekends. SLA: Best efforts (typically less than 4 hours) initial confirmation of email requests. Continued working to resolution during business hours. Cost: Zero, included in license fee.
Enhanced Quick Response Support.
Hours: 24/7 365 days a year SLA: 24/7 On Call. High Priority Service 1 hour response with the option to continue working on resolution 24/7 Cost: £4,000 pa Subscription to Quick Response Plan plus 2 Support Unit Packs Purchase Required £2,500 pa. For services outside of Standard Support terms enhance Support units will be charged one unit per hour or part hour. Limited to three named contact, additional contacts can be added a additional cost.
Onsite Support subject to prior arrangement.
Cost £2,000 per 8 hour day or part there of plus travel and subsistence recharged at a cost.
|Support available to third parties||Yes|
Onboarding and offboarding
A supported POC or trial of VNS3:ms Cloud Networking Manager is available. This includes initial design consultation to establish POC goals and licensing requirements. Online training and full technical support throughout the POC.
To test VNS3:ms with a basic VNS3 network the Free Edition of VNS3 is available in the major cloud providers marketplaces. Images for other clouds available on request. Plug-ins upgrade can be applied to the base Free Edition licence at any time.
Configuration and Admin guides available online.
Free technical support and concierge service available for Free Edition users.
Upgrading from the Free Edition to larger paid for licences is easy, layering additional licences on top of the current licences without interrupting the service.
|End-of-contract data extraction||N/A we do not store data.|
|End-of-contract process||VNS3 is licensed on a subscription pay as you go basis. Customer simply stops paying when they stop using the software.|
Using the service
|Web browser interface||No|
|Application to install||No|
|Designed for use on mobile devices||No|
|Accessibility standards||None or don’t know|
|Description of accessibility||VNS3:ms Cloud Network Manager is a virtual appliance deployed in your cloud account to allow you to monitor and mange your VNS3 cloud networks. The VNS3:ms services is accessed via a single console UI for managing all your VNS3 networks.|
|What users can and can't do using the API||Every feature available through the UI is available in the API.|
|API documentation formats||
|API sandbox or test environment||Yes|
|Independence of resources||
Each customer has their own clustered encrypted VNS3 virtual network, typically one network per application, depending on the specific use case requirements these networks can be scaled vertically adding more resource to the cloud instance the VNS3 Controllers run on, or horizontally by adding more Controllers.
VNS3:ms allows customers to monitor and manage the performance and availability of the virtual network.
|Service usage metrics||Yes|
|Metrics types||We provide license registration and instance system status information, other usage metrics are provided by underlying cloud|
|Supplier type||Not a reseller|
|Staff security clearance||Other security clearance|
|Government security clearance||Up to Developed Vetting (DV)|
|Knowledge of data storage and processing locations||Yes|
|Data storage and processing locations||Other locations|
|User control over data storage and processing locations||Yes|
|Datacentre security standards||Complies with a recognised standard (for example CSA CCM version 3.0)|
|Penetration testing frequency||At least every 6 months|
|Penetration testing approach||Another external penetration testing organisation|
|Protecting data at rest||Physical access control, complying with CSA CCM v3.0|
|Data sanitisation process||Yes|
|Data sanitisation type||
|Equipment disposal approach||Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001|
Data importing and exporting
|Data export approach||N/A we do not store data|
|Data export formats||Other|
|Other data export formats||NA|
|Data import formats||Other|
|Other data import formats||NA|
|Data protection between buyer and supplier networks||
|Data protection within supplier network||
Availability and resilience
|Guaranteed availability||VNS3 is a virtual appliance that runs in your cloud account, availability is determined by the cloud service provider you use. VNS3 can be configured for HA.|
|Approach to resilience||VNS3 can be deployed in a mesh across multiple cloud Availability Zones, Cloud Regions or even Cloud Service Providers. If the hardware under one VNS3 controller fails the connected servers will automatically failover to the next Controller even if in a different Cloud. Assuming the IPSec devices support multi-peer list or similar the IPSec connections can be configured to failover. If not VNS3:ha stand-by Controllers can be deployed, these will maintain synchronisation with the production controllers and step in if the production Controller fails.|
|Outage reporting||We provide customers with an optional dashboard, VNS3:ms, for monitoring and managing their virtual networks. We also allow the use SNMP traps and the APIs allows customer to output status and logs to third party monitoring tools|
Identity and authentication
|User authentication needed||Yes|
|Access restrictions in management interfaces and support channels||Restricting access in management interfaces is done through segmentation, policy-based filtering, and end-to-end encryption using uniquely generated cryptographic keys. Segmentation is achieved by using separate subnets or VLANs to isolate the mangement interfaces from the production interfaces. IP filtering is used to further restrict any cross over between the interfaces. All packets moving through the management network is encrypted using the VNS3 peering mesh.|
|Access restriction testing frequency||At least every 6 months|
|Management access authentication||
Audit information for users
|Access to user activity audit information||Users have access to real-time audit information|
|How long user audit data is stored for||User-defined|
|Access to supplier activity audit information||Users contact the support team to get audit information|
|How long supplier audit data is stored for||At least 12 months|
|How long system logs are stored for||User-defined|
Standards and certifications
|ISO/IEC 27001 certification||No|
|ISO 28000:2007 certification||No|
|CSA STAR certification||No|
|Other security accreditations||Yes|
|Any other security accreditations||
|Named board-level person responsible for service security||Yes|
|Security governance accreditation||No|
|Security governance approach||
Management; responsibility of the COO/CFO who is a member of the USSS's Electronic Crimes Task Force, and Treasurer of the FBI's Infragard. COO/CFO sets and audits policies and procedures.
Customer vetting; sales is responsible for reporting clients of interest to the COO/CFO, who in turn requests review by the Secret Service.
ALM; 3rd party certification company on retainer for vetting ALM and cryptography.
Key Management: one-time process for clients to achieve private dedicated control of the software.
Support Access; requests require one time key for administrators. An independent vetted service provides clearance documentation to clients upon request.
|Information security policies and processes||VNS3 does not store data so does not have any information to protect. For internal data use accredited and audited SaaS services.|
|Configuration and change management standard||Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402|
|Configuration and change management approach||VNS3 is a virtual appliance you run in your cloud account. Configuration and change management processes are provided by and managed by the cloud service provider.|
|Vulnerability management type||Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402|
|Vulnerability management approach||VNS3 is a virtual appliance you run in your cloud account. Vulnerability management processes are provided by and managed by the cloud service provider.|
|Protective monitoring type||Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402|
|Protective monitoring approach||VNS3 is a virtual appliance you run in your cloud account. Protective monitoring processes are provided by and managed by the cloud service provider.|
|Incident management type||Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402|
|Incident management approach||VNS3 is a virtual appliance you run in your cloud account. Incident Management processes are provided by and managed by the cloud service provider.|
|Approach to secure software development best practice||Conforms to a recognised standard, but self-assessed|
Public sector networks
|Connection to public sector networks||No|
|Price||£1200 per unit per month|
|Discount for educational organisations||Yes|
|Free trial available||Yes|
|Description of free trial||
A license limited edition of VNS3:net. License restricts the number of VNS3 Controllers (1), IPSec endpoint connections (1), tunnels(1) and SSL/TLS client pack connections (5). Includes forum support. Can be used in production without time restriction, but limited to one per organisation.
VNS3:ms POC licence available on request
|Link to free trial||https://cohesive.net/products/vns3vpn|
|Pricing document||View uploaded document|
|Skills Framework for the Information Age rate card||View uploaded document|
|Service definition document||View uploaded document|
|Terms and conditions document||View uploaded document|