Gusoma Technology Company Limited

Word Processing system for African languages

A Digital System of Representation and Communication (DERC) is a complete solution for word processing, digital clock and calendar designed supporting African languages. At present the DERC of Gusoma supports 12 African languages. It can be embedded in software, online platforms, word processor, email client, electronic dictionary, or search engine.

Features

  • Spelling Checker
  • Grammar Checker
  • Predictive Text
  • Clock (adapted to African clock counting system)
  • Calendar (adapted to African clock counting system)
  • Conjugator
  • Keyboard (digital)
  • Dictionary & Thesaurus

Benefits

  • QUALITY - Correct spelling errors in African languages
  • QUALITY - Correct grammar errors in African languages
  • TIME SAVING - Type faster with auto-complete
  • ACCURACY - Display the clock as seen in African languages
  • ACCURACY - Display the calendar as seen in African languages
  • CONSISTENCY - Display the conjugation of verbs
  • TIME SAVING - Type faster with adapted keyboard
  • QUALITY - Provide knowledge in African languages

Pricing

£0.01 to £0.05 a unit

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at contact@gusoma.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 12

Service ID

4 2 7 5 3 5 5 6 2 3 6 6 2 3 8

Contact

Gusoma Technology Company Limited Andre NISIN
Telephone: 07950768527
Email: contact@gusoma.com

Service scope

Software add-on or extension
No
Cloud deployment model
  • Public cloud
  • Private cloud
  • Hybrid cloud
Service constraints
None
System requirements
  • Linux
  • Windows

User support

Email or online ticketing support
Yes, at extra cost
Support response times
48 hours
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Onsite support
Yes, at extra cost
Support levels
IT Support Level Function Tier 1 Basic help desk resolution and service desk delivery Tier 2 In-depth technical support Tier 3 Expert product and service support Tier 4 Outside support for problems not supported by the organization
Support available to third parties
Yes

Onboarding and offboarding

Getting started
We provide onsite and online training.
We also provide user documentation and dedicated self help page
Service documentation
Yes
Documentation formats
  • HTML
  • PDF
End-of-contract data extraction
The user can download the data to extract them.
End-of-contract process
The price include the technology.
Additional costs are for professional service and support.

Using the service

Web browser interface
Yes
Supported browsers
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
  • Opera
Application to install
Yes
Compatible operating systems
  • Android
  • IOS
  • MacOS
  • Windows
Designed for use on mobile devices
Yes
Differences between the mobile and desktop service
Gusoma API & Source Code is fully compatible as an embedded word processing solution into a mobile application. The mobile application is running on Android, iOS.
Service interface
Yes
Description of service interface
The service interface is currently in BETA. It allows the users to access a data analytics interface with insights about the technical performance of the API, an entire mapping of the digital tools usage.
Accessibility standards
None or don’t know
Description of accessibility
The service interface is currently in BETA. It can access it by login into the account.
Accessibility testing
The service interface is currently in BETA.
API
Yes
What users can and can't do using the API
The service interface is currently in BETA. The service is hosted on our platform. The user simply needs to login into his account and it will have access to the code source of the API.
API documentation
Yes
API documentation formats
  • HTML
  • PDF
API sandbox or test environment
Yes
Customisation available
No

Scaling

Independence of resources
We are using AWS and Google Cloud. Our architecture is set up to provide independence of resources to each user.

Analytics

Service usage metrics
Yes
Metrics types
There is a dashboard in the user's account with near real-time reports
Reporting types
  • API access
  • Real-time dashboards
  • Regular reports

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Baseline Personnel Security Standard (BPSS)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
  • United Kingdom
  • European Economic Area (EEA)
User control over data storage and processing locations
Yes
Datacentre security standards
Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency
At least once a year
Penetration testing approach
‘IT Health Check’ performed by a CHECK service provider
Protecting data at rest
  • Physical access control, complying with CSA CCM v3.0
  • Physical access control, complying with SSAE-16 / ISAE 3402
  • Physical access control, complying with another standard
  • Scale, obfuscating techniques, or data storage sharding
Data sanitisation process
No
Equipment disposal approach
A third-party destruction service

Data importing and exporting

Data export approach
The user can export their data by email or downloading them.
Data export formats
CSV
Data import formats
  • CSV
  • Other
Other data import formats
  • Google sheet
  • Excel

Data-in-transit protection

Data protection between buyer and supplier networks
Private network or public sector network
Data protection within supplier network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway

Availability and resilience

Guaranteed availability
The data are available 24/7
The user receives a discount on future invoices in case of unavailability.
Approach to resilience
It’s available on request.
Outage reporting
A public dashboard
an API
email alerts

Identity and authentication

User authentication needed
Yes
User authentication
  • 2-factor authentication
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Limited access network (for example PSN)
  • Username or password
Access restrictions in management interfaces and support channels
We have dedicated team to handle this part.
Access restriction testing frequency
At least once a year
Management access authentication
  • 2-factor authentication
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Limited access network (for example PSN)
  • Username or password

Audit information for users

Access to user activity audit information
You control when users can access audit information
How long user audit data is stored for
User-defined
Access to supplier activity audit information
Users receive audit information on a regular basis
How long supplier audit data is stored for
At least 12 months
How long system logs are stored for
At least 12 months

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Other security certifications
No

Security governance

Named board-level person responsible for service security
No
Security governance certified
No
Security governance approach
Available on request
Information security policies and processes
Available on request

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
We have dedicated team to handle this part.
Vulnerability management type
Undisclosed
Vulnerability management approach
We have dedicated team to handle this part.
Protective monitoring type
Supplier-defined controls
Protective monitoring approach
We have dedicated team to handle this part.
Incident management type
Supplier-defined controls
Incident management approach
We have dedicated team to handle this part.

Secure development

Approach to secure software development best practice
Supplier-defined process

Public sector networks

Connection to public sector networks
No

Pricing

Price
£0.01 to £0.05 a unit
Discount for educational organisations
Yes
Free trial available
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at contact@gusoma.com. Tell them what format you need. It will help if you say what assistive technology you use.