Corporate Project Solutions

edison365 ideas

edison365ideas provides a unified idea and innovation management platform to turn your organisations ideas into visible and actionable plans by leveraging the power of enterprise crowdsourcing. edison365ideas is built on the Office 365 suite your organisation is already using and hence delivers superior collaboration experience and drives higher employee engagement.

Features

  • Idea and Innovation Management
  • Innovation Management
  • Employee Engagement
  • Office 365 Integration
  • SharePoint Online Integration
  • Yammer Integration
  • Delve Integration
  • Mobile Access

Benefits

  • Crowdsource Ideas
  • Benefit from wisdom of the crowd model
  • Deliver organisational change
  • Accelerate development of new products and services
  • Enterprise crowdsourcing
  • Enable delivery of organisation hackathons
  • Drive employee engagement
  • Drive process improvement

Pricing

£800 a unit a month

  • Free trial available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@cps.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 12

Service ID

4 2 5 6 0 0 2 6 3 8 2 6 1 3 7

Contact

Corporate Project Solutions Sales Administration
Telephone: 01628 321321
Email: sales@cps.co.uk

Service scope

Software add-on or extension
Yes
What software services is the service an extension to
Office365
Cloud deployment model
Public cloud
Service constraints
Requires Office 365
System requirements
  • Office365
  • Azure SQL

User support

Email or online ticketing support
Yes, at extra cost
Support response times
CPS has a full Service Management offering with a dedicated UK-based support team. CPS can offer remote and/or onsite tactical support through to full outsourced managed-service. CPS adheres to defined Support SLAs based on issue severity and priority. For all customer queries, CPS provides an initial response time of under 1 hr for questions received within Standard Business Hours. Weekend questions will be responded to within 3 hrs. As standard, all CPS customers are assigned a dedicated Account Manager who will also be on hand to support and address customer queries with no charge.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.1 AAA
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
Yes, at an extra cost
Web chat support availability
9 to 5 (UK time), Monday to Friday
Web chat support accessibility standard
WCAG 2.1 AAA
Web chat accessibility testing
NA
Onsite support
Yes, at extra cost
Support levels
Level 1 - Reactive Support - Something goes wrong and the customer calls or emails for help. Level 2 - Managed Service - We monitor the environment and carry out proactive maintenance of the solution. Both of these services are run by our dedicated Service Desk.
Support available to third parties
Yes

Onboarding and offboarding

Getting started
We can provide training and workshops at an additional cost
Service documentation
Yes
Documentation formats
PDF
End-of-contract data extraction
Users have ability to extract data manually
End-of-contract process
They lose access as their subscription will end.

Using the service

Web browser interface
Yes
Supported browsers
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
  • Opera
Application to install
No
Designed for use on mobile devices
Yes
Differences between the mobile and desktop service
There are no differences
Service interface
No
API
No
Customisation available
Yes
Description of customisation
The customer can customise branding, categories, status', challenges and security on edison365ideas

Scaling

Independence of resources
Service runs on Microsoft Office365 Platform

Analytics

Service usage metrics
No

Resellers

Supplier type
Reseller providing extra features and support
Organisation whose services are being resold
Edison365

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Developed Vetting (DV)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
  • United Kingdom
  • European Economic Area (EEA)
User control over data storage and processing locations
Yes
Datacentre security standards
Managed by a third party
Penetration testing frequency
Never
Protecting data at rest
  • Physical access control, complying with CSA CCM v3.0
  • Physical access control, complying with SSAE-16 / ISAE 3402
  • Physical access control, complying with another standard
  • Encryption of all physical media
  • Scale, obfuscating techniques, or data storage sharding
Data sanitisation process
No
Equipment disposal approach
A third-party destruction service

Data importing and exporting

Data export approach
Users can export information to CSV or excel
Data export formats
  • CSV
  • Other
Other data export formats
Excel
Data import formats
  • CSV
  • Other
Other data import formats
Manual UI

Data-in-transit protection

Data protection between buyer and supplier networks
TLS (version 1.2 or above)
Data protection within supplier network
TLS (version 1.2 or above)

Availability and resilience

Guaranteed availability
It runs on the Microsoft Office365 Platform
Approach to resilience
Runs on Microsoft Office365 Platform
Outage reporting
Runs on Microsoft Office365 Platform

Identity and authentication

User authentication needed
Yes
User authentication
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
Access restrictions in management interfaces and support channels
Access is controlled by SharePoint, and the relevant customer SharePoint Administrators
Access restriction testing frequency
Never
Management access authentication
  • 2-factor authentication
  • Username or password

Audit information for users

Access to user activity audit information
No audit information available
Access to supplier activity audit information
No audit information available
How long system logs are stored for
User-defined

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Other security certifications
Yes
Any other security certifications
Cyber Essentials Certificate no.: 2905577503333709

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
Yes
Security governance standards
Other
Other security governance standards
Cyber essentials Certificate no.: 2905577503333709
Information security policies and processes
Information Security Policy
Data Privacy

both reviewed annually and form part of employee contract of employment

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
Core Solution code is managed using MS TFS, under the control of the product owner, development is controlled through agile methods with changes being evaluated and assessed before development
Vulnerability management type
Supplier-defined controls
Vulnerability management approach
The service is hosted on the MS Office365 platform, our development team evaluate the guidance from Microsoft and determine the changes required to the service before deployment
Protective monitoring type
Supplier-defined controls
Protective monitoring approach
The service resides on the office365 platform, Microsoft monitor and inform
Incident management type
Supplier-defined controls
Incident management approach
We apply ITIL best practice to incident management, service reports form a key component of the services these are delivered via our service portal

Secure development

Approach to secure software development best practice
Supplier-defined process

Public sector networks

Connection to public sector networks
No

Pricing

Price
£800 a unit a month
Discount for educational organisations
No
Free trial available
Yes
Description of free trial
Trial version of edisn365ideas in a trial Office 365 tenant
20 users
30 days
Trial is subject to discussions with customer

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@cps.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.