Raytheon Systems Limited

Raytheon Software Development Tools

Raytheon can supply, install and configure best of breed software development tools. Based on both commercial-off-the-shelf and open source tools. They can be provided as integrated software development environments in either cloud based or on-premises solutions. Tools and best practise consultancy can satisfy a wide variety of development needs.

Features

  • Provision of complete, tested, secure development environment.
  • Complete with processes, policies and governance regimes.
  • Tools automate the full ‘build, test, deployment’ pipeline.
  • Consultancy on moving to cloud-based development.
  • Tailoring of existing processes to work in agile cloud-based way.
  • Individual tools can be integrated to existing development.
  • Lower implementation and running costs.

Benefits

  • Cyber expertise – specialists in creation of secure development environments.
  • Makes best use of open source tools allowing minimal costs.
  • Facilitates adoption of ‘Cloud-First’ and ‘Open Standards’.
  • Tools and processes configured to ensure ‘Secure by Design’.
  • Helps to solve common problems with open source technology.
  • Automation of labour intensive processes.
  • Consultancy, training and mentoring for staff available.

Pricing

£472 to £2750 per person per day

Service documents

G-Cloud 11

422889394556120

Raytheon Systems Limited

Chris Earl

+44 (0) 1279 407573

Christopher.Earl@Raytheon.co.uk

Service scope

Service scope
Software add-on or extension Yes, but can also be used as a standalone service
What software services is the service an extension to Wide variety of existing Commercial off the shelf and open source development tools.
Cloud deployment model
  • Public cloud
  • Private cloud
  • Community cloud
  • Hybrid cloud
Service constraints We would agree Service Level Agreements with customers in contractual discussions.
System requirements No Specific Requirements.

User support

User support
Email or online ticketing support Email or online ticketing
Support response times SLAs to be agreed with individual customers.
User can manage status and priority of support tickets No
Phone support Yes
Phone support availability 9 to 5 (UK time), Monday to Friday
Web chat support No
Onsite support Yes, at extra cost
Support levels Raytheon would have Service Level Agreements (SLAs) constructed to meet the individual needs of customers. At lowest level, the SLA would consist of email support to support engineers. At highest level, the SLA would consist of on-site support, training, consultancy and mentoring of customer staff.
Support available to third parties No

Onboarding and offboarding

Onboarding and offboarding
Getting started Initial consultation followed by onsite or offsite training. Extensive documentation available with the service.
Service documentation Yes
Documentation formats PDF
End-of-contract data extraction Users have complete control over their data throughout the entire length of the contract and can export and import data at any point during that time.
End-of-contract process At the end of the contract, Raytheon would no longer provide services and would transfer any commercial off the shelf licenses to the customer, subject to any limitations within those licenses.

Using the service

Using the service
Web browser interface No
Application to install No
Designed for use on mobile devices No
Service interface No
API No
Customisation available Yes
Description of customisation The service is the provision of a wide range of development tools, each of which has individual capabilities for customisation. Customisation could be formed by configuration files, custom code and a variety of other mechanisms. Policies on who can customise are agreed with the customer during development phases.

Scaling

Scaling
Independence of resources We host our development tools on third party platforms, such as AWS, Azure and Google Cloud. All these platforms have inherent mechanisms for quality of service and load balancing.

Analytics

Analytics
Service usage metrics No

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Conforms to BS7858:2012
Government security clearance Up to Developed Vetting (DV)

Asset protection

Asset protection
Knowledge of data storage and processing locations Yes
Data storage and processing locations
  • United Kingdom
  • European Economic Area (EEA)
User control over data storage and processing locations Yes
Datacentre security standards Managed by a third party
Penetration testing frequency At least every 6 months
Penetration testing approach In-house
Protecting data at rest
  • Physical access control, complying with another standard
  • Encryption of all physical media
Data sanitisation process Yes
Data sanitisation type Deleted data can’t be directly accessed
Equipment disposal approach Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

Data importing and exporting
Data export approach The exact mechanism for data export will vary between cloud hosting platforms, but the standard mechanisms for those platforms will be used. e.g. for AWS the Amazon S3 Cloud Data Transfer services.
Data export formats CSV
Data import formats CSV

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks TLS (version 1.2 or above)
Data protection within supplier network TLS (version 1.2 or above)

Availability and resilience

Availability and resilience
Guaranteed availability Services provided by Raytheon will meet SLAs agreed at time of contract. Services by third parties will meet agreed SLAs, which are agreed at time of contract.
Approach to resilience Raytheon partners with best of breed data hosting and processing providers who have extensive resilience capabilities. More information is available on request.
Outage reporting Service outages will be communicated via email alerts.

Identity and authentication

Identity and authentication
User authentication needed Yes
User authentication
  • 2-factor authentication
  • Public key authentication (including by TLS client certificate)
  • Username or password
Access restrictions in management interfaces and support channels Raytheon provides a comprehensive set of management tools to the customer. Access to these tools is restricted through our standard user authentication methods. Access to our support channels is managed through our standard user authentication methods.
Access restriction testing frequency At least once a year
Management access authentication Other
Description of management access authentication RSL will comply with the client's access controls.

Audit information for users

Audit information for users
Access to user activity audit information You control when users can access audit information
How long user audit data is stored for User-defined
Access to supplier activity audit information You control when users can access audit information
How long supplier audit data is stored for User-defined
How long system logs are stored for At least 12 months

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification Yes
Who accredited the ISO/IEC 27001 BSI
ISO/IEC 27001 accreditation date 23/03/2017
What the ISO/IEC 27001 doesn’t cover Raytheon R0 network.
ISO 28000:2007 certification No
CSA STAR certification No
PCI certification No
Other security certifications Yes
Any other security certifications
  • Cyber Essentials Plus
  • ISO 9001:2008

Security governance

Security governance
Named board-level person responsible for service security Yes
Security governance certified Yes
Security governance standards ISO/IEC 27001
Information security policies and processes As laid down in ISO 27001 and List-X/STRAP, Raytheon ensures full compliance with respective requirements. Raytheon's computer network, R0, holds Cyber Essentials Plus certification.

Site Information Assurance (IA) Security Managers (IASMs) ensure that all security and IA policies and processes are complied with. Responsibility for IA and security lies with Chief Security Officer (CSO) and Chief Information Security Officer (CISO). IASMs also have responsibility for physical security / alarms / access control. Security management plans, and Concept of Operations are available for each Raytheon site.

Operational security

Operational security
Configuration and change management standard Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Configuration and change management approach Raytheon have a defined set of internal governance processes as per our ISO27001:2013 [certified] & ISO9001:2015 accreditation programmes to manage change and configuration control, which have been reviewed and approved by external accreditors.
Vulnerability management type Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Vulnerability management approach IT Healthchecks are carried out on Raytheon's internal network, R0, on a annual basis. All Project Unique Environments (PUEs) once constructed, will be penetration tested to ensure compliance with current requirements.

On PUEs, patches are deployed on a quarterly basis. Any critical patches are engaged within 48 hours.

Information about potential threats is provided by the Ministry of Defence Joint Cyber Unit Computer Emergency Response team and is supplemented by other sources (Microsoft, Red Hat, etc.)
Protective monitoring type Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Protective monitoring approach Raytheon use IBM's Q-Radar Security Information and Event Management (SIEM) to collate log data from an agreed set of server and network based end-points. Log files are pulled to a number of 'collectors' deployed across the enterprise which collate security, system, network, application and database logs in near-real time (c. 300 per second). Log files are sent to the Raytheon Security Operating Centre (SOC) analyst, who analyses the logs for anomalies and / or potential breaches. In the event suspicious activities are detected, the SOC analyst initiates and incident response commensurate with the nature of the event.
Incident management type Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
Incident management approach Incidents are reported to the Raytheon IT Service Desk. Thereafter, the security controller and/or a member of Information Assurance (IA) Security and Compliance (IASC) is charged with conducting a severity vs. impact assessment. Both the incident report and severity / impact assessment are transferred to the incident management database (accessible only by the IASC team) before the security manager and/or
Head of IASC determine whether the incident can be resolved locally or requires escalation to the Senior Leadership Team. Incidents are reported to the relevant externally authority within two working days.

Secure development

Secure development
Approach to secure software development best practice Conforms to a recognised standard, but self-assessed

Public sector networks

Public sector networks
Connection to public sector networks No

Pricing

Pricing
Price £472 to £2750 per person per day
Discount for educational organisations No
Free trial available No

Service documents

pdf document: Pricing document pdf document: Skills Framework for the Information Age rate card pdf document: Service definition document pdf document: Terms and conditions pdf document: Modern Slavery statement
Service documents
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