Raytheon Systems Limited

Raytheon Software Development Tools

Raytheon can supply, install and configure best of breed software development tools. Based on both commercial-off-the-shelf and open source tools. They can be provided as integrated software development environments in either cloud based or on-premises solutions. Tools and best practise consultancy can satisfy a wide variety of development needs.

Features

  • Provision of complete, tested, secure development environment.
  • Complete with processes, policies and governance regimes.
  • Tools automate the full ‘build, test, deployment’ pipeline.
  • Consultancy on moving to cloud-based development.
  • Tailoring of existing processes to work in agile cloud-based way.
  • Individual tools can be integrated to existing development.
  • Lower implementation and running costs.

Benefits

  • Cyber expertise – specialists in creation of secure development environments.
  • Makes best use of open source tools allowing minimal costs.
  • Facilitates adoption of ‘Cloud-First’ and ‘Open Standards’.
  • Tools and processes configured to ensure ‘Secure by Design’.
  • Helps to solve common problems with open source technology.
  • Automation of labour intensive processes.
  • Consultancy, training and mentoring for staff available.

Pricing

£472 to £2750 per person per day

Service documents

Framework

G-Cloud 11

Service ID

4 2 2 8 8 9 3 9 4 5 5 6 1 2 0

Contact

Raytheon Systems Limited

Chris Earl

+44 (0) 1279 407573

Christopher.Earl@Raytheon.co.uk

Service scope

Software add-on or extension
Yes, but can also be used as a standalone service
What software services is the service an extension to
Wide variety of existing Commercial off the shelf and open source development tools.
Cloud deployment model
  • Public cloud
  • Private cloud
  • Community cloud
  • Hybrid cloud
Service constraints
We would agree Service Level Agreements with customers in contractual discussions.
System requirements
No Specific Requirements.

User support

Email or online ticketing support
Email or online ticketing
Support response times
SLAs to be agreed with individual customers.
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Onsite support
Yes, at extra cost
Support levels
Raytheon would have Service Level Agreements (SLAs) constructed to meet the individual needs of customers. At lowest level, the SLA would consist of email support to support engineers. At highest level, the SLA would consist of on-site support, training, consultancy and mentoring of customer staff.
Support available to third parties
No

Onboarding and offboarding

Getting started
Initial consultation followed by onsite or offsite training. Extensive documentation available with the service.
Service documentation
Yes
Documentation formats
PDF
End-of-contract data extraction
Users have complete control over their data throughout the entire length of the contract and can export and import data at any point during that time.
End-of-contract process
At the end of the contract, Raytheon would no longer provide services and would transfer any commercial off the shelf licenses to the customer, subject to any limitations within those licenses.

Using the service

Web browser interface
No
Application to install
No
Designed for use on mobile devices
No
Service interface
No
API
No
Customisation available
Yes
Description of customisation
The service is the provision of a wide range of development tools, each of which has individual capabilities for customisation. Customisation could be formed by configuration files, custom code and a variety of other mechanisms. Policies on who can customise are agreed with the customer during development phases.

Scaling

Independence of resources
We host our development tools on third party platforms, such as AWS, Azure and Google Cloud. All these platforms have inherent mechanisms for quality of service and load balancing.

Analytics

Service usage metrics
No

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2012
Government security clearance
Up to Developed Vetting (DV)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
  • United Kingdom
  • European Economic Area (EEA)
User control over data storage and processing locations
Yes
Datacentre security standards
Managed by a third party
Penetration testing frequency
At least every 6 months
Penetration testing approach
In-house
Protecting data at rest
  • Physical access control, complying with another standard
  • Encryption of all physical media
Data sanitisation process
Yes
Data sanitisation type
Deleted data can’t be directly accessed
Equipment disposal approach
Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

Data export approach
The exact mechanism for data export will vary between cloud hosting platforms, but the standard mechanisms for those platforms will be used. e.g. for AWS the Amazon S3 Cloud Data Transfer services.
Data export formats
CSV
Data import formats
CSV

Data-in-transit protection

Data protection between buyer and supplier networks
TLS (version 1.2 or above)
Data protection within supplier network
TLS (version 1.2 or above)

Availability and resilience

Guaranteed availability
Services provided by Raytheon will meet SLAs agreed at time of contract. Services by third parties will meet agreed SLAs, which are agreed at time of contract.
Approach to resilience
Raytheon partners with best of breed data hosting and processing providers who have extensive resilience capabilities. More information is available on request.
Outage reporting
Service outages will be communicated via email alerts.

Identity and authentication

User authentication needed
Yes
User authentication
  • 2-factor authentication
  • Public key authentication (including by TLS client certificate)
  • Username or password
Access restrictions in management interfaces and support channels
Raytheon provides a comprehensive set of management tools to the customer. Access to these tools is restricted through our standard user authentication methods. Access to our support channels is managed through our standard user authentication methods.
Access restriction testing frequency
At least once a year
Management access authentication
Other
Description of management access authentication
RSL will comply with the client's access controls.

Audit information for users

Access to user activity audit information
You control when users can access audit information
How long user audit data is stored for
User-defined
Access to supplier activity audit information
You control when users can access audit information
How long supplier audit data is stored for
User-defined
How long system logs are stored for
At least 12 months

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
BSI
ISO/IEC 27001 accreditation date
23/03/2017
What the ISO/IEC 27001 doesn’t cover
Raytheon R0 network.
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Other security certifications
Yes
Any other security certifications
  • Cyber Essentials Plus
  • ISO 9001:2008

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
Yes
Security governance standards
ISO/IEC 27001
Information security policies and processes
As laid down in ISO 27001 and List-X/STRAP, Raytheon ensures full compliance with respective requirements. Raytheon's computer network, R0, holds Cyber Essentials Plus certification.

Site Information Assurance (IA) Security Managers (IASMs) ensure that all security and IA policies and processes are complied with. Responsibility for IA and security lies with Chief Security Officer (CSO) and Chief Information Security Officer (CISO). IASMs also have responsibility for physical security / alarms / access control. Security management plans, and Concept of Operations are available for each Raytheon site.

Operational security

Configuration and change management standard
Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Configuration and change management approach
Raytheon have a defined set of internal governance processes as per our ISO27001:2013 [certified] & ISO9001:2015 accreditation programmes to manage change and configuration control, which have been reviewed and approved by external accreditors.
Vulnerability management type
Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Vulnerability management approach
IT Healthchecks are carried out on Raytheon's internal network, R0, on a annual basis. All Project Unique Environments (PUEs) once constructed, will be penetration tested to ensure compliance with current requirements.

On PUEs, patches are deployed on a quarterly basis. Any critical patches are engaged within 48 hours.

Information about potential threats is provided by the Ministry of Defence Joint Cyber Unit Computer Emergency Response team and is supplemented by other sources (Microsoft, Red Hat, etc.)
Protective monitoring type
Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Protective monitoring approach
Raytheon use IBM's Q-Radar Security Information and Event Management (SIEM) to collate log data from an agreed set of server and network based end-points. Log files are pulled to a number of 'collectors' deployed across the enterprise which collate security, system, network, application and database logs in near-real time (c. 300 per second). Log files are sent to the Raytheon Security Operating Centre (SOC) analyst, who analyses the logs for anomalies and / or potential breaches. In the event suspicious activities are detected, the SOC analyst initiates and incident response commensurate with the nature of the event.
Incident management type
Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
Incident management approach
Incidents are reported to the Raytheon IT Service Desk. Thereafter, the security controller and/or a member of Information Assurance (IA) Security and Compliance (IASC) is charged with conducting a severity vs. impact assessment. Both the incident report and severity / impact assessment are transferred to the incident management database (accessible only by the IASC team) before the security manager and/or
Head of IASC determine whether the incident can be resolved locally or requires escalation to the Senior Leadership Team. Incidents are reported to the relevant externally authority within two working days.

Secure development

Approach to secure software development best practice
Conforms to a recognised standard, but self-assessed

Public sector networks

Connection to public sector networks
No

Pricing

Price
£472 to £2750 per person per day
Discount for educational organisations
No
Free trial available
No

Service documents

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