CloudBees: Enterprise DevOps and Service Management Automation & Integration
This service provides a standard set of workflows and tools to remove friction between Portfolio and Product Management, DevOps Continuous Delivery approaches and Service Management teams. Our team maximise the use of existing tools to design and build standard ways of working, reducing friction between Change and Service Delivery teams.
Features
- Integrates Product Management, DevOps and ITSM Tooling
- Provides seamless and frictionless integration of processes and workflow
- Maintains ITIL principles whilst codifying delivery, reducing effort and time
- Provides DevOps with freedom of choice of technology and tools
- Provides standard measurement and management dashboards
Benefits
- Significantly faster delivery cycles
- Reduced effort and cost in release
- Maintains Enterprise level control across the estate
- Standardises ways of working, enabling leveragability of skills and resources
- Reduces risk and ensures repeatability and improves product quality
- Provides Management Insight
- Measures performance of each Product team and Enterprise delivery
- Accelerates stand-up of new Product Teams
- Improves Customer Satisfaction
Pricing
£380 a person a day
Service documents
Request an accessible format
Framework
G-Cloud 12
Service ID
4 2 2 8 1 9 9 9 6 3 6 7 6 3 0
Contact
Mozaic-Services Limited
Aileen Coull
Telephone: +44 203 709 1625
Email: aileen.coull@mozaic.net
Planning
- Planning service
- Yes
- How the planning service works
- We understand your current maturity and tooling capabilities within both your DevOps/Product teams , your Product and Portfolio Management structures and your Enterprise Service Management environment. We build Epics and User Stories in a backlog of delivery and prioritise delivering into a roadmap of change and a sprint plan, taking full account of any critical dependencies.
- Planning service works with specific services
- No
Training
- Training service provided
- Yes
- How the training service works
- Training is provided on all delivered solutions, including both through knowledge transfer through the project delivery and formal product training on the delivered solutions.
- Training is tied to specific services
- No
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
- Implementation is managed using our Agile Scrum based methodology as an integral part of our delivery.
- Setup or migration service is for specific cloud services
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
- Quality Assurance and performance testing of your Solution is included in our service. Each release is fully tested as a standard part of our Agile Scrum based delivery methodology.
Security testing
- Security services
- No
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
-
- Buyer hosting or software
- Hosting or software provided by your organisation
- Hosting or software provided by a third-party organisation
- How the support service works
- Mozaic are able to fully support your solution on an ongoing basis, post implementation.
Service scope
- Service constraints
- Our service does not have any constraints.
User support
- Email or online ticketing support
- No
- Phone support
- No
- Web chat support
- No
- Support levels
- N/A
Resellers
- Supplier type
- Reseller providing extra support
- Organisation whose services are being resold
- Various, depending on solution.
Staff security
- Staff security clearance
- Staff screening not performed
- Government security clearance
- Up to Developed Vetting (DV)
Pricing
- Price
- £380 a person a day
- Discount for educational organisations
- No