S8080 Limited

Umbraco Managed Cloud Hosting

Umbraco hybrid/private cloud hosting with very high availability and the flexibility to scale bandwidth, disk space and processing power as demand for your Umbraco CMS website/service changes. S8080’s Umbraco cloud hosting packages are designed, optimised and securely (ISO27001) deployed specifically for the Umbraco software. Anti DDOS and PEN testing available.

Features

  • UK based Umbraco development, staging and live environments
  • 100% network uptime guarantee
  • 4GB, 8GB and 15GB packages available (plus bespoke packages)
  • Fully managed 24/7 Rackspace or Microsoft Azure hosting support
  • 24/7/365 proactive website monitoring and support available
  • Anti DDOS measures available
  • PEN testing
  • ISO/IEC 27001:2013 certified Umbraco agency

Benefits

  • S8080 help with secure hosting solution architecture, commissioning and roll-out
  • Our Umbraco deployment team have Ministerial Department experience
  • High level of resilience and up time (99.9991%)
  • Flexibility to scale the Umbraco hosting requirements very quickly
  • Cloud files backup are stored in three different locations
  • Differential backups are made nightly and fully backups are weekly
  • Geographic resilience
  • UK based agency, Umbraco team and hosting provision. No freelancers

Pricing

£4000 per unit per year

  • Minimum contract period: Month
  • Excluding VAT
  • Education pricing available
  • Trial option available

Service documents

G-Cloud 8

422578451458423

S8080 Limited

Christopher Cowell

01792 485566

chris@s8080.com

Support

Support
Support service type
  • Service desk
  • Email
  • Phone
  • Live chat
  • Onsite
Support accessible to any third-party suppliers Yes
Support availability 24/7 - 365 days a year.
Standard support response times Within 30 minutes.
Incident escalation process available Yes

Open standards

Open standards
Open standards supported and documented Yes

Onboarding and offboarding

Onboarding and offboarding
Service onboarding process included Yes
Service offboarding process included Yes

Analytics

Analytics
Real-time management information available Yes

Cloud features

Cloud features
Elastic cloud approach supported Yes
Guaranteed resources defined Yes
Persistent storage supported Yes

Provisioning

Provisioning
Self-service provisioning supported Yes
Service provisioning time Depending on scope, service can be up and running in one day.
Service deprovisioning time Immediate.

Open source

Open source
Open-source software used and supported Yes

API access

API access
API access available and supported Yes
API type RESTful and SOAP

Networks and connectivity

Networks and connectivity
Networks the service is directly connected to Internet

Access

Access
Supported web browsers
  • Internet Explorer 6
  • Internet Explorer 7
  • Internet Explorer 8
  • Internet Explorer 9
  • Internet Explorer 10+
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
Offline working and syncing supported Yes
Supported devices
  • PC
  • Mac
  • Smartphone

Certifications

Certifications
Vendor certification(s)
  • ISO/IEC 27001:2013 information security management
  • Cyber Essentials
  • ISO 9001:2008 quality management
  • ISO 14001:2004 environmental management
  • OHSAS 18001:2007 occupational health and safety management
  • Investors in People
  • Prince2 Practitioner and Certified Scrum Master
  • Drupal Association Partner
  • Acquia Partner
  • EPiServer Partner

Data storage

Data storage
Datacentres adhere to the EU code of conduct for energy-efficient datacentres Yes
User-defined data location Yes
Datacentre tier Uptime Institute Tier 3
Backup, disaster recovery and resilience plan in place Yes
Data extraction/removal plan in place Yes

Data-in-transit protection

Data-in-transit protection
Data protection between user device and service
Data protection within service
Data protection between services

Asset protection and resilience

Asset protection and resilience
Datacentre location
Data management location
Legal jurisdiction of service provider UK, assured by Independent validation of assertion
Datacentre protection Yes, assured by Independent validation of assertion
Data-at-rest protection
Secure data deletion Other secure erasure process, assured by Independent testing of implementation
Storage media disposal Other secure erasure process, assured by Independent testing of implementation
Secure equipment disposal Yes, assured by Independent validation of assertion
Redundant equipment accounts revoked Yes, assured by Independent validation of assertion
Service availability 99.9991%, assured by Independent validation of assertion

Separation between consumers

Separation between consumers
Cloud deployment model Hybrid cloud, assured by Independent validation of assertion
Type of consumer No other consumer, assured by Independent validation of assertion
Services separation Yes, assured by Independent testing of implementation
Services management separation Yes, assured by Independent testing of implementation

Governance

Governance
Governance framework Yes, assured by Independent validation of assertion

Configuration and change management

Configuration and change management
Configuration and change management tracking Yes, assured by Independent validation of assertion
Change impact assessment Yes, assured by Independent validation of assertion

Vulnerability management

Vulnerability management
Vulnerability assessment Yes, assured by Independent validation of assertion
Vulnerability monitoring Yes, assured by Independent validation of assertion
Vulnerability mitigation prioritisation Yes, assured by Independent validation of assertion
Vulnerability tracking Yes, assured by Independent validation of assertion
Vulnerability mitigation timescales Yes, assured by Independent validation of assertion

Event monitoring

Event monitoring
Event monitoring Yes, assured by Independent validation of assertion

Incident management

Incident management
Incident management processes Yes, assured by Independent validation of assertion
Consumer reporting of security incidents Yes, assured by Independent validation of assertion
Security incident definition published Yes, assured by Independent validation of assertion

Personnel security

Personnel security
Personnel security checks

Secure development

Secure development
Secure development Yes, assured by Independent validation of assertion
Secure design, coding, testing and deployment Yes, assured by Independent validation of assertion
Software configuration management Yes, assured by Independent validation of assertion

Supply-chain security

Supply-chain security
Visibility of data shared with third-party suppliers Yes, assured by Independent validation of assertion
Third-party supplier security requirements Yes, assured by Independent validation of assertion
Third-party supplier risk assessment Yes, assured by Independent validation of assertion
Third-party supplier compliance monitoring Yes, assured by Independent validation of assertion
Hardware and software verification Yes, assured by Independent validation of assertion

Authentication of consumers

Authentication of consumers
User authentication and access management Yes, assured by Independent validation of assertion
User access control through support channels Yes, assured by Independent validation of assertion

Separation and access control within management interfaces

Separation and access control within management interfaces
User access control within management interfaces Yes, assured by Independent testing of implementation
Administrator permissions Yes, assured by Independent testing of implementation
Management interface protection Yes, assured by Independent testing of implementation

Identity and authentication

Identity and authentication
Identity and authentication controls

External interface protection

External interface protection
Onboarding guidance provided Yes, assured by Independent validation of assertion
Interconnection method provided

Secure service administration

Secure service administration
Service management model

Audit information provision to consumers

Audit information provision to consumers
Audit information provided Data made available, assured by Independent validation of assertion

Secure use of the service by the customer

Secure use of the service by the customer
Device access method
Service configuration guidance Yes, assured by Independent testing of implementation
Training Yes, assured by Independent validation of assertion
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