Level 5

Website Development

We specialise in user-centred, business-focused website development services. Our team translates your vision into best-in-class web applications, built on cloud platforms. By working closely with you as an embedded part of your team, we will deliver a platform that works with optimised server-side services, guaranteeing your end users multi-platform accessibility.


  • GDS Digital Service Standards experience
  • Application development and testing
  • Full end-to-end development with version control
  • 3rd party API integrations and custom development
  • Agile project management
  • Security and database optimisation
  • Handover on delivery
  • Delivery within specified timeframes
  • Ongoing maintenance (if required)
  • Hosting (if required)


  • CI/CD pipelines for your project
  • Rapid development
  • Accessible solutions built to W3C & WCAG standards
  • Adaptable to working environments and processes
  • Experienced and highly skilled team specialising in public-sector projects
  • Complete transparency via embedded team working
  • Ongoing knowledge transfer
  • Scalable services built for longevity
  • Huge experience in updating existing legacy systems


£450 a person a day

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at gaurav@level5.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.


G-Cloud 12

Service ID

4 2 1 1 1 9 7 3 0 3 9 2 9 6 6


Level 5 Gaurav Malhotra
Telephone: 0333 444 07 90
Email: gaurav@level5.co.uk


Planning service
How the planning service works
Initially, we’ll work with you to gain a clear understanding of your business objectives and the targeted user base. We then work as an extension of your team to finalise the overall requirements. This involves workshopping to define goals, producing a technical roadmap, and a minimal viable product (MVP) while setting user stories based on requirements. The team will produce diagrams, high-level architectural layouts and user workflows during this process.

We then integrate a bespoke CI/CD pipeline to deploy your application to a preview environment, so that tasks can be signed off individually. This allows us to develop and deliver as quickly as possible.

Our team will advise on best practices, and approaches to developing your application before configuring our own scalable hosting platform, or one of your choice.

If design forms part of the requirement, we’ll work with you to develop the required prototypes and interfaces.

All of our work is owned by you, from beginning to end.
Planning service works with specific services


Training service provided
How the training service works
As part of our development process, we produce bespoke documentation on how the application works, the database architecture, and developer set up.

Our embedded integration into your team allows for continuous and ongoing knowledge transfer. It’s a unique approach that ensures our clients get the best of our expertise. We encourage regular training sessions to share industry best practices, and also to provide an insight into the rationale behind our particular development processes.

We also provide remote or on-site training for application end users
Training is tied to specific services

Setup and migration

Setup or migration service available
How the setup or migration service works
We have a fully transparent service that provides access to your own code base. You will have your own credentials to transfer or migrate as required.

To migrate from legacy services, we will create a solution that allows legacy data to remain accessible, and transferred to your newer, robust solution.
Setup or migration service is for specific cloud services

Quality assurance and performance testing

Quality assurance and performance testing service
How the quality assurance and performance testing works
We have an internal code review process, and handle functional and integration testing during the development of your service.

We use industry-standard application coding practices to design and develop your multi-platform compatible website. Our focus is improving the usability and accessibility of the service to the end-user (WCAG).

All website-loading time performance tests are carried out using industry-standard tools.

Security testing

Security services
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
Certified security testers
Security testing certifications
  • Cyber Scheme

Ongoing support

Ongoing support service
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
We provide bespoke support packages to suit all budgets and every need

Service scope

Service constraints
Services are subject to timing

User support

Email or online ticketing support
Email or online ticketing
Support response times
We offer customised solutions based on our clients’ SLA requirements. Our team can provide support response within 30 minutes as a part of our 24-hour support service.
User can manage status and priority of support tickets
Phone support
Phone support availability
24 hours, 7 days a week
Web chat support
Support levels
Provided on request


Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Security Clearance (SC)


£450 a person a day
Discount for educational organisations

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at gaurav@level5.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.