Little Fish (UK) Ltd

Virtual IT Director

Smaller organisations within the public sector find it difficult to justify a full-time IT Director. The Littlefish Virtual IT Director service enables organisations to procure the knowledge, expertise and guidance of an experienced and accredited IT Director; on an 'as needed' fractional basis.

Features

  • Access to board level expertise in information security
  • Initial Current State Assessment and Gap Analysis
  • Potential to oversee optimisation, change and remedial activities
  • Develop, refresh or renew IT Strategy, policies and procedures
  • Continued IT Director availability to assure and advise
  • Industry accredited resources, within ISO9001 and ISO27001 boundaries
  • Familiar and accepted information and digital data architecture models

Benefits

  • Fractional utilisation improves cost effectiveness
  • Implement current and comprehensive best practices
  • Enable senior management to engage via exec friendly output
  • Access to continually up to date industry knowledge and experience
  • Gain a greater understanding of data and information requirements
  • Extend the service to encompass wider IT services delivery
  • Cost effective alternative to full time IT Director

Pricing

£1,100 to £1,100.00 a unit

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at digital.marketplace@littlefish.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 12

Service ID

4 1 6 7 2 6 9 9 2 4 7 9 4 6 8

Contact

Little Fish (UK) Ltd Sales
Telephone: 0344 848 4440
Email: digital.marketplace@littlefish.co.uk

Planning

Planning service
Yes
How the planning service works
The Virtual IT director service provides the necessary overlay to ensure that all cloud hosting and software solutions are considered, from inception, with a view to organisational IT strategy and future direction
Planning service works with specific services
No

Training

Training service provided
No

Setup and migration

Setup or migration service available
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
The Virtual IT Director service provides the ability to continually quality assure the IT strategy against the organisational future direction and vision.

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security incident management

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
The Virtual IT Director service has the ability to be extended to provide Cloud Infrastructure and Management services. These services can supplement or replace inherent provisions, and are delivered by a leveraged, 24/7 UK cloud infrastructure management function, by security cleared personnel.

Service scope

Service constraints
The service is not NCSC accredited.

User support

Email or online ticketing support
Email or online ticketing
Support response times
Support is available 24/7
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.1 AAA
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
Web chat
Web chat support availability
24 hours, 7 days a week
Web chat support accessibility standard
WCAG 2.1 AAA
Web chat accessibility testing
Our web chat channel is fully tested to support assistive technology users
Support levels
As a primarily consultative engagement, support levels are defined on a case by case basis. Ongoing service levels can be defined for scheduled Virtual IT Director engagements in line with organisational needs (for example generating a monthly management progress report within 10 working days). All of our Virtual IT Director resources are highly experienced and industry accredited.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2012
Government security clearance
Up to Developed Vetting (DV)

Pricing

Price
£1,100 to £1,100.00 a unit
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at digital.marketplace@littlefish.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.