Arcus Global Limited
Arcus Private Water Supplies
Arcus Private water Supplies is a cloud based, mobile-by-default, all-in-one solution for local authority PWS officers. Arcus PWS helps teams do their jobs efficiently with flexible workflows for the handling of water supplies, related sampling activities, carry out complaint investigations, enforcement and creation of related follow-on processes.
- Browser User Interface: No installation needed, no server hardware needed.
- Documented, published Open API included as standard
- Electronic communication with applicants, agents, occupational therapists and contractors
- Drag and Drop Reporting including financial information
- User Interface is highly customisable
- Online submission and tracking of requests
- All Comms Channels available: create documents, emails, SMS from templates
- Data driven workflow of core processes
- Automated notifications, escalations and service breaches, both internally and externally
- Designed in partnership with UK LA environmental health teams
- Enables collaboration with other services and agencies within the system.
- Enables officers access to live data to make enforcement decisions
- Reduces cost of ownership for IT.
- Enables everyone to make informed decisions
- Less training required. Excellent user experience.
- All relevant information shared within the system to inform decisions.
- Reduces effort of routine comms tasks.
- Provides customers with a consistent experience across all comms channels.
- Lower cost of processing. Enables the best use of resources.
- Improved customer service. Improved public protection. Reduces corporate risk.
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