TeamImprover.Com Ltd

TeamOrgChart

TeamOrgChart allows you to view, create, search and print organisation charts from Office 365, SharePoint Online or Microsoft Azure.

Your org chart is automatically kept up to date and can be easily integrated into your intranet.

See https://teamorgchart.com for more details.

Features

  • Enhances employee collaberation
  • Accurate organisation charts
  • Simplfy cross-team working
  • Workforce planning
  • Intuitive user interface
  • Great for new employee on-boarding
  • Supports large project teams

Benefits

  • simple and intuitive org charts
  • charts automatically updated and accurate
  • print to PDF or export to Excel
  • staff directory and map views

Pricing

£4000 to £8000 per instance per year

Service documents

Framework

G-Cloud 11

Service ID

4 1 3 1 4 4 0 0 4 3 2 4 8 8 5

Contact

TeamImprover.Com Ltd

Tom Golds

+442032901133

info@teamimprover.com

Service scope

Software add-on or extension
Yes, but can also be used as a standalone service
What software services is the service an extension to
SharePoint Online
Office 365
Azure Active Directory
Cloud deployment model
  • Public cloud
  • Private cloud
Service constraints
None
System requirements
Client must use Azure Active Directory for user authentication

User support

Email or online ticketing support
Email or online ticketing
Support response times
Within 8 working hours.

Support is available during standard UK office hours ( 8:00am - 6pm )

Customised support agreements are negotiable if required.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
No
Web chat support
No
Onsite support
Yes, at extra cost
Support levels
Email and online ticketing-based support
enhanced support available at extra cost
Support available to third parties
Yes

Onboarding and offboarding

Getting started
We recommend holding a teleconference with the customer to determine their specific on-boarding requirements.

Online documentation and tutorials are available.
Service documentation
Yes
Documentation formats
HTML
End-of-contract data extraction
The primary data used within TeamOrgChart resides in the clients SharePoint Online or Azure Active Directory. TeamOrgChart does not store this data, therefore there is nothing to extract.

The metadata that describes the org chart ( for example definitions of formatting rules, box colours ) can be supplied to the user if requested.
End-of-contract process
At the end of contract, the client's access to TeamOrgChart is terminated.

All stored data relating to the client is removed 30 days after the end of the contract.

There are no additional costs.

Using the service

Web browser interface
Yes
Supported browsers
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
Application to install
No
Designed for use on mobile devices
Yes
Differences between the mobile and desktop service
TeamOrgChart presents a different "View" of the organisation when viewing on a small device ( iphone etc ).

The different view is designed for smartphone use as a standard "Org Chart" is not the best display option when using a small screen.
Service interface
No
API
No
Customisation available
Yes
Description of customisation
Layout out, colours, branding can be customised with through the application.

Users who have been allocated the "Admin" right to TeamOrgChart can make changes. Other users are "Read-only".

Functional customisations require code changes which can be done by TeamImprover.Com only.

Scaling

Independence of resources
Each client organisation runs on a dedicated Microsoft Azure environment.

Analytics

Service usage metrics
Yes
Metrics types
We can provide usage data if required by the client.

The frequency of the collection and the type of data collected must be defined by the client as part of the contractual arrangements.

As an example TeamOrgChart could collect chart usage, for example, the number of views per month.
Reporting types
  • Regular reports
  • Reports on request

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Staff screening not performed
Government security clearance
Up to Security Clearance (SC)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
United Kingdom
User control over data storage and processing locations
Yes
Datacentre security standards
Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency
At least once a year
Penetration testing approach
In-house
Protecting data at rest
  • Physical access control, complying with CSA CCM v3.0
  • Encryption of all physical media
Data sanitisation process
Yes
Data sanitisation type
Deleted data can’t be directly accessed
Equipment disposal approach
In-house destruction process

Data importing and exporting

Data export approach
Users can export org chart data to Excel or print to PDF from their client device.

The export functions are accessible to all users as part of the standard product.
Data export formats
  • CSV
  • Other
Other data export formats
  • PDF
  • SVG
Data import formats
  • CSV
  • Other
Other data import formats
  • Azure Active Directory
  • SharePoint Online Lists
  • Relational Databases
  • SharePoint User Profile Service
  • Azure Table Storage
  • Excel

Data-in-transit protection

Data protection between buyer and supplier networks
TLS (version 1.2 or above)
Data protection within supplier network
TLS (version 1.2 or above)

Availability and resilience

Guaranteed availability
TeamOrgChart has a 99.9% availability.

Service credits are allocated to clients in the case of SLA breach.

The SLA does not cover any Azure-wide outages that may effect the service.
Approach to resilience
This information is available on request
Outage reporting
Nominated contacts within the client organisation receive email alerts.

Identity and authentication

User authentication needed
Yes
User authentication
  • Identity federation with existing provider (for example Google Apps)
  • Other
Other user authentication
TeamOrgChart uses Microsoft Graph and Microsoft Azure Active Directory for all authentication and data access.
Access restrictions in management interfaces and support channels
All authentication carried out using Microsoft Azure Active Directory.
Access restriction testing frequency
At least once a year
Management access authentication
Identity federation with existing provider (for example Google Apps)

Audit information for users

Access to user activity audit information
Users contact the support team to get audit information
How long user audit data is stored for
At least 12 months
Access to supplier activity audit information
Users contact the support team to get audit information
How long supplier audit data is stored for
At least 12 months
How long system logs are stored for
Between 6 months and 12 months

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Other security certifications
No

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
No
Security governance approach
Review all code changes in-line with TeamImprover.Com's processes.
Information security policies and processes
Complete segregation between the development and operational teams within our organisation.

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
Supplier-defined controls
Vulnerability management type
Supplier-defined controls
Vulnerability management approach
TeamOrgChart is hosted within the Microsoft Azure Cloud and as a company, we utilise the Azure Security Center to identify potential security vulnerabilities.

In addition, the application is monitored using Application Insights.
Protective monitoring type
Supplier-defined controls
Protective monitoring approach
Using a combination of Microsoft Azure Security Centre, Microsoft Application Insights and bespoke features within TeamOrgChart.

Any potential compromise is immediately responded to and would be reported to clients as soon as practicable.
Incident management type
Supplier-defined controls
Incident management approach
Incidents are triaged and resources allocated to resolve the incident appropriately.

Users can report incidents via email or the online ticketing system.

Incidents that cause a system outage are reported to nominated contacts within the client organisation via email.

Secure development

Approach to secure software development best practice
Supplier-defined process

Public sector networks

Connection to public sector networks
No

Pricing

Price
£4000 to £8000 per instance per year
Discount for educational organisations
Yes
Free trial available
Yes
Description of free trial
Full access to a dedicated evaluation environment populated with demonstration data can be provided on request.

In addition, an online demonstration and Q&A session can be held to discuss client requirements.
Link to free trial
https://teamorgchart.com

Service documents

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