TeamImprover.Com Ltd


TeamOrgChart allows you to view, create, search and print organisation charts from Office 365, SharePoint Online or Microsoft Azure.

Your org chart is automatically kept up to date and can be easily integrated into your intranet.

See for more details.


  • Enhances employee collaberation
  • Accurate organisation charts
  • Simplfy cross-team working
  • Workforce planning
  • Intuitive user interface
  • Great for new employee on-boarding
  • Supports large project teams


  • simple and intuitive org charts
  • charts automatically updated and accurate
  • print to PDF or export to Excel
  • staff directory and map views


£4000 to £8000 per instance per year

Service documents


G-Cloud 11

Service ID

4 1 3 1 4 4 0 0 4 3 2 4 8 8 5


TeamImprover.Com Ltd

Tom Golds


Service scope

Service scope
Software add-on or extension Yes, but can also be used as a standalone service
What software services is the service an extension to SharePoint Online
Office 365
Azure Active Directory
Cloud deployment model
  • Public cloud
  • Private cloud
Service constraints None
System requirements Client must use Azure Active Directory for user authentication

User support

User support
Email or online ticketing support Email or online ticketing
Support response times Within 8 working hours.

Support is available during standard UK office hours ( 8:00am - 6pm )

Customised support agreements are negotiable if required.
User can manage status and priority of support tickets Yes
Online ticketing support accessibility None or don’t know
Phone support No
Web chat support No
Onsite support Yes, at extra cost
Support levels Email and online ticketing-based support
enhanced support available at extra cost
Support available to third parties Yes

Onboarding and offboarding

Onboarding and offboarding
Getting started We recommend holding a teleconference with the customer to determine their specific on-boarding requirements.

Online documentation and tutorials are available.
Service documentation Yes
Documentation formats HTML
End-of-contract data extraction The primary data used within TeamOrgChart resides in the clients SharePoint Online or Azure Active Directory. TeamOrgChart does not store this data, therefore there is nothing to extract.

The metadata that describes the org chart ( for example definitions of formatting rules, box colours ) can be supplied to the user if requested.
End-of-contract process At the end of contract, the client's access to TeamOrgChart is terminated.

All stored data relating to the client is removed 30 days after the end of the contract.

There are no additional costs.

Using the service

Using the service
Web browser interface Yes
Supported browsers
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
Application to install No
Designed for use on mobile devices Yes
Differences between the mobile and desktop service TeamOrgChart presents a different "View" of the organisation when viewing on a small device ( iphone etc ).

The different view is designed for smartphone use as a standard "Org Chart" is not the best display option when using a small screen.
Service interface No
Customisation available Yes
Description of customisation Layout out, colours, branding can be customised with through the application.

Users who have been allocated the "Admin" right to TeamOrgChart can make changes. Other users are "Read-only".

Functional customisations require code changes which can be done by TeamImprover.Com only.


Independence of resources Each client organisation runs on a dedicated Microsoft Azure environment.


Service usage metrics Yes
Metrics types We can provide usage data if required by the client.

The frequency of the collection and the type of data collected must be defined by the client as part of the contractual arrangements.

As an example TeamOrgChart could collect chart usage, for example, the number of views per month.
Reporting types
  • Regular reports
  • Reports on request


Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Staff screening not performed
Government security clearance Up to Security Clearance (SC)

Asset protection

Asset protection
Knowledge of data storage and processing locations Yes
Data storage and processing locations United Kingdom
User control over data storage and processing locations Yes
Datacentre security standards Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency At least once a year
Penetration testing approach In-house
Protecting data at rest
  • Physical access control, complying with CSA CCM v3.0
  • Encryption of all physical media
Data sanitisation process Yes
Data sanitisation type Deleted data can’t be directly accessed
Equipment disposal approach In-house destruction process

Data importing and exporting

Data importing and exporting
Data export approach Users can export org chart data to Excel or print to PDF from their client device.

The export functions are accessible to all users as part of the standard product.
Data export formats
  • CSV
  • Other
Other data export formats
  • PDF
  • SVG
Data import formats
  • CSV
  • Other
Other data import formats
  • Azure Active Directory
  • SharePoint Online Lists
  • Relational Databases
  • SharePoint User Profile Service
  • Azure Table Storage
  • Excel

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks TLS (version 1.2 or above)
Data protection within supplier network TLS (version 1.2 or above)

Availability and resilience

Availability and resilience
Guaranteed availability TeamOrgChart has a 99.9% availability.

Service credits are allocated to clients in the case of SLA breach.

The SLA does not cover any Azure-wide outages that may effect the service.
Approach to resilience This information is available on request
Outage reporting Nominated contacts within the client organisation receive email alerts.

Identity and authentication

Identity and authentication
User authentication needed Yes
User authentication
  • Identity federation with existing provider (for example Google Apps)
  • Other
Other user authentication TeamOrgChart uses Microsoft Graph and Microsoft Azure Active Directory for all authentication and data access.
Access restrictions in management interfaces and support channels All authentication carried out using Microsoft Azure Active Directory.
Access restriction testing frequency At least once a year
Management access authentication Identity federation with existing provider (for example Google Apps)

Audit information for users

Audit information for users
Access to user activity audit information Users contact the support team to get audit information
How long user audit data is stored for At least 12 months
Access to supplier activity audit information Users contact the support team to get audit information
How long supplier audit data is stored for At least 12 months
How long system logs are stored for Between 6 months and 12 months

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification No
ISO 28000:2007 certification No
CSA STAR certification No
PCI certification No
Other security certifications No

Security governance

Security governance
Named board-level person responsible for service security Yes
Security governance certified No
Security governance approach Review all code changes in-line with TeamImprover.Com's processes.
Information security policies and processes Complete segregation between the development and operational teams within our organisation.

Operational security

Operational security
Configuration and change management standard Supplier-defined controls
Configuration and change management approach Supplier-defined controls
Vulnerability management type Supplier-defined controls
Vulnerability management approach TeamOrgChart is hosted within the Microsoft Azure Cloud and as a company, we utilise the Azure Security Center to identify potential security vulnerabilities.

In addition, the application is monitored using Application Insights.
Protective monitoring type Supplier-defined controls
Protective monitoring approach Using a combination of Microsoft Azure Security Centre, Microsoft Application Insights and bespoke features within TeamOrgChart.

Any potential compromise is immediately responded to and would be reported to clients as soon as practicable.
Incident management type Supplier-defined controls
Incident management approach Incidents are triaged and resources allocated to resolve the incident appropriately.

Users can report incidents via email or the online ticketing system.

Incidents that cause a system outage are reported to nominated contacts within the client organisation via email.

Secure development

Secure development
Approach to secure software development best practice Supplier-defined process

Public sector networks

Public sector networks
Connection to public sector networks No


Price £4000 to £8000 per instance per year
Discount for educational organisations Yes
Free trial available Yes
Description of free trial Full access to a dedicated evaluation environment populated with demonstration data can be provided on request.

In addition, an online demonstration and Q&A session can be held to discuss client requirements.
Link to free trial

Service documents

Return to top ↑