BPM-Discipline UK

The BPM-D Application

The BPM-D Application provides a standard approach for using business strategies to successfully execute and prioritize process related improvement projects. It also revolutionises the way compliance is managed. Being a cloud-based application, it is easily accessible to intuitively organise & capture control execution and then monitor reviews & follow-up actions.

Features

  • Collaborative cloud-based value-driven strategy management and execution
  • Top-down Digital-Transformation journey management and oversight
  • Cross-functional Programme management with visual project prioritisation and phasing
  • Organisational and Process level capabilities and maturity ranking
  • Tracking of inter-dependencies between people, process and technology
  • Centrally managed Governance Risk and Compliance management
  • Remotely accessed role-based assignments and controls execution
  • Repository management integration, imported control information
  • Visual dashboards and comprehensive records enabling clear audit reports
  • Single-click management review and status updates

Benefits

  • Ability to manage overall business strategy down to process-level
  • Single-tool to guide an organisations entire digital-transformation journey
  • Holistic encouragement and stakeholder engagement via collaborative, cross-functional approach
  • Quickly understand organisations appetite for change
  • Oversight of process and technological landscape of an organisation
  • Removes management of multiple spreadsheets and data-obsolescence risk
  • Cloud-based, therefore no requirement for training or software on-boarding
  • Management efficiencies magnified with on-demand, visual data
  • Increased audit-readiness and decreased time-requirement
  • Effectively target value-driven business processes to maximise programme efficacy

Pricing

£25 to £300 per person per month

  • Free trial available

Service documents

Framework

G-Cloud 11

Service ID

4 1 3 1 3 8 4 0 2 7 3 2 7 7 5

Contact

BPM-Discipline UK

Peter Franz

07798847781

Peter.Franz@bpm-d.com

Service scope

Software add-on or extension
No
Cloud deployment model
Private cloud
Service constraints
No constraints
System requirements
  • Internet Connection
  • Web browser (any)
  • Windows/OSx/iOS etc

User support

Email or online ticketing support
Email or online ticketing
Support response times
Weekdays within 24 hours
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Onsite support
Yes, at extra cost
Support levels
Support can be accessed via email or phone, support is included with the licence fees.
Support available to third parties
Yes

Onboarding and offboarding

Getting started
On site training and user documentation
Service documentation
Yes
Documentation formats
  • HTML
  • PDF
End-of-contract data extraction
Export to Excel, Microsoft project Plan and PDF.
End-of-contract process
At the end of the contract the client will have the opportunity to export all of their data to Excel before access is revoked.

Using the service

Web browser interface
Yes
Supported browsers
  • Internet Explorer 10
  • Internet Explorer 11
  • Microsoft Edge
  • Chrome
  • Safari 9+
Application to install
No
Designed for use on mobile devices
Yes
Differences between the mobile and desktop service
Slightly limited features on mobile
Service interface
No
API
No
Customisation available
Yes
Description of customisation
BPM-D is willing to work with clients on their bespoke requirements on a case-by-case basis.

Scaling

Independence of resources
Managed authorisation and authentication

Analytics

Service usage metrics
No

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Staff screening not performed
Government security clearance
Up to Developed Vetting (DV)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
European Economic Area (EEA)
User control over data storage and processing locations
No
Datacentre security standards
Managed by a third party
Penetration testing frequency
Never
Protecting data at rest
Other
Other data at rest protection approach
Data at rest is stored with Amazon Web Services (AWS)
Data sanitisation process
No
Equipment disposal approach
A third-party destruction service

Data importing and exporting

Data export approach
Export to Excel, Microsoft project plan and PDF
Data export formats
  • CSV
  • Other
Other data export formats
  • Msp
  • Xml
  • Pdf
Data import formats
CSV

Data-in-transit protection

Data protection between buyer and supplier networks
Private network or public sector network
Data protection within supplier network
Legacy SSL and TLS (under version 1.2)

Availability and resilience

Guaranteed availability
24/7
Approach to resilience
Daily data backups. More information available on request.
Outage reporting
Email alerts and browser message.

Identity and authentication

User authentication needed
Yes
User authentication
  • Dedicated link (for example VPN)
  • Username or password
Access restrictions in management interfaces and support channels
Role-based governance
Access restriction testing frequency
At least every 6 months
Management access authentication
Username or password

Audit information for users

Access to user activity audit information
No audit information available
Access to supplier activity audit information
No audit information available
How long system logs are stored for
At least 12 months

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Other security certifications
No

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
No
Security governance approach
Security is managed by Amazon Web Services
Information security policies and processes
Security requirements defined in service level agreements (SLA) and other external requirements that are specified in underpinning contracts, legislation and possible internal or external imposed policies.

Basic security that guarantees management continuity.

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
Following CMDB stages followed:
Planning: The CM plan covers the next three to six months in detail, and the following twelve months in outline. It is reviewed at least twice a year.
Identification: The selection, identification and labeling of all CIs which creates a parts list of every CI in the system.
Control: Only authorized and identifiable CIs are accepted and recorded from receipt to disposal.
Monitoring: The CIs are tracked of their records through various statuses - ordered, received, under test, live, repair, withdrawn or disposed.
Verification: Regular reviews and audits that verify the physical existence of CIs.
Vulnerability management type
Supplier-defined controls
Vulnerability management approach
Downtime reporting and management. Patches deployed within 24 hours.
Protective monitoring type
Undisclosed
Protective monitoring approach
Protective monitoring is performed by Amazon Web Services
Incident management type
Undisclosed
Incident management approach
Incidents can be recorded through email. BPM-D has a defined incident management process to restore agreed service to the business as soon as possible or to respond to service requests.

Secure development

Approach to secure software development best practice
Conforms to a recognised standard, but self-assessed

Public sector networks

Connection to public sector networks
No

Pricing

Price
£25 to £300 per person per month
Discount for educational organisations
No
Free trial available
Yes
Description of free trial
Trial arrangements can be made based on client requirements.

Service documents

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