LA International Computer Consultants Limited

Digital Transformation

Digital Transformation services to deliver user-focused cloud and web based services to Digital by Default service standards. Suited to moving legacy solutions, applications and Infrastructure to the Cloud. Consultation on adopting Agile or Waterfall practice including product management, WebOps, analysis and development. Suitable for SaaS, IaaS, PaaS.

Features

  • Digital Transformation of legacy IT estate to Cloud
  • Discovery, Transformation Strategy, Product Management, Delivery Management, Service Management
  • Covers Architecture, Design, Development, Live Service (WebOps, DevOps)
  • Identify opportunities to take cost out through Digital Transformation
  • Comprehensive market coverage achieved with an extensive Consultant Network
  • Rapid deployment of DDaT Consultants at all SFIA levels/functions
  • Multiple Delivery Models -T&M, Work Packages Solutions and Managed Services
  • Full Knowledge Transfer and Training provided to Client staff members
  • SC Cleared and DV Cleared Consultants available for deployment
  • ISO9001, ISO27001, Cyber Essentials Plus and HMG Approved Defence Contractor

Benefits

  • Delivers Digital Transformation to GDS Service Design Manual standards
  • Drives focus on continuous improvement and user needs
  • Builds Clients’ digital skills base needed to support transformation
  • Digital Transformation enables Clients to plan and manage their work
  • Flexible, fully configurable service models which drive value for money
  • Ability to quickly ramp/scale teams to meet requirements
  • Broad service range to satisfy any type of technical/functional requirement
  • Increased Client Knowledge base reduces dependence on external resources
  • Ability to fulfil projects requiring DV Clearance and SC Clearance
  • Industry best practice and ISO accredited approach to Quality Management

Pricing

£300 to £1,200 a person a day

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at gcloud@lainternational.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 12

Service ID

4 0 6 4 6 7 2 2 5 7 2 0 4 8 0

Contact

LA International Computer Consultants Limited Tom Robinson
Telephone: 01782 203040
Email: gcloud@lainternational.com

Planning

Planning service
Yes
How the planning service works
We work closely with our clients to conduct an in-depth discovery process at the outset of all of our G-Cloud projects. This enables us to develop a comprehensive understanding of requirements which enables us to plan the delivery of the optimum solution.

With extensive expertise in a wide range of delivery methodologies, we approach planning using industry standard and codified best practice standards, combined with real world expertise and insight. This enables us to produce a bespoke plan that is highly aligned to requirements that will ensure that delivery is achieved within the correct timescales.

The planning process also enables us to work collaboratively in multi-supplier environments by creating a transparent roadmap for delivery, where roles and responsibilities are clearly defined to develop a “one-team” ethos.
Planning service works with specific services
No

Training

Training service provided
Yes
How the training service works
A key benefit of working with us is that we are committed to ensuring that client staff are continually trained and upskilled, enabling them to reduce their dependency on external support.

We achieve this through a rigorous Knowledge Transfer Programme that includes:

• Mentoring: Ongoing advice and guidance provided by a highly experienced Cloud expert
• Guided Experience: The user performs the work whilst being supervised by our experts
• Community of Practice: We establish groups that learn together and share knowledge and information between themselves in regular forum meetings to accelerate learning
• Training: One-to-one or classroom based training to disseminate technical or discipline related information. These can be formal or informal sessions such as our Lunch & Learn (“brown-bag”) sessions
• Knowledge Library: We establish a knowledge library including project documentation, lessons learned and templates for future use by the client

All Knowledge Transfer activities are reviewed on a continual basis to ensure that they are delivering a measurable benefit to the client.
Training is tied to specific services
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
We have substantial experience of delivering new implementations and conducting migrations from complex legacy estates into cloud-based solutions. This has enabled us to develop a strong understanding of the challenges encountered when moving from an on-prem to off-prem environment and how to avoid or mitigate these issues.

Our key goals are to manage the setup or migration with minimal business disruption and complete continuity of service. This is achieved through the implementation of structured, fully planned setup and migration processes conducted by highly qualified migration experts with delivery experience across hundreds of successful projects.

This is delivered simultaneously with a business change workstream that ensures that the stakeholders and user community are in a position to support the new technology and ways of working following the end of the project.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
We have significant experience of ensuring that its Clients can meet their QA and Performance Testing needs through the provision of a fully configurable service that can flex and scale as required.

The range of services includes working collaboratively with its Clients to develop QA and Performance testing strategies, to consider testing risks, to enable them to perform QA and Performance testing themselves through the through the provision of expert advice and guidance and by performing the QA and performance testing on their behalf.

The service can encompass: Test Planning, HLD/LLD, Test Execution, Test Preparation, Test Scoping, Risk Assessment, Performance NFRs, Test Analysis, Test Reporting, Volumetric Analysis, Test Plan (Environment, Scheduling, Data, Load, Injection and Tooling)

The service can be configured to meet any client size and internal capability and can be delivered at a fixed cost or on a flexible day rate in line with our SFIA rate card.

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
Certified security testers
Yes
Security testing certifications
  • Cyber Scheme
  • Other
Other security testing certifications
  • CISSP
  • CISM
  • GSEC
  • GPEN
  • CRISC

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by a third-party organisation
How the support service works
We provide a fully configurable support service that is available before, during and after the implementation of cloud services. This can range from first-line/helpdesk support services to the delivery of specialists on-site to resolve high-level or complex issues.

Our ongoing support can integrate with your existing support arrangements to deliver a seamless service to users.

Service scope

Service constraints
There are no constraints to our service

User support

Email or online ticketing support
Email or online ticketing
Support response times
We respond to requests within 1 hour
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
We provide every Client with a Dedicated Account Manager who will be on hand by telephone during office hours and by email at any time to ensure that any operational support is provided in an effective and efficient manner. This is provided at no additional cost to the Client.

Where the support required is of a technical nature, We have a network of cloud specialists that we can call upon for reachback support. Depending on the nature of the query and the amount of work required to provide a resolution, there may be an additional charge for this type of support.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2012
Government security clearance
Up to Developed Vetting (DV)

Pricing

Price
£300 to £1,200 a person a day
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at gcloud@lainternational.com. Tell them what format you need. It will help if you say what assistive technology you use.