Sopra Steria Ltd

Open Source/Internet Intelligence and Investigation Toolset

Smarti3 speeds intelligence/evidence development using AI by up to 70%. Working across the clear and dark web, using managed online profiles, Smarti3 provides fully audited, efficient access to over 27,000 social media sources via a secure, fully supported, cloud platform that minimises the burden on customer's ICT and Security teams.

Features

  • Secure, fully supported, cloud based Open Source/III Toolset
  • Controllable access to full audit of operator/system administrator actions
  • Tailorable case management providing access controlled collaboration and workflow management
  • Massive access to internet intelligence and social media sources
  • With appropriate authorisations, extend investigations into direct messaging/closed groups
  • Effectively and efficiently, build profiles to reveal networks and hierarchies
  • Intuitive data presentation techniques

Benefits

  • Speed to intelligence/evidence - up to 70% efficiency in operations
  • Dramatically extend and develop the reach of intelligence professionals
  • Minimal/negligible burden on ICT and Security teams
  • Operational benefits coupled with cashable savings
  • Service available in England, Scotland, Northern Ireland or Wales

Pricing

£25000 per instance per year

Service documents

G-Cloud 11

404078983327495

Sopra Steria Ltd

Chris Horne

07954 834 818

soprasteria-gcloud@soprasteria.com

Planning

Planning
Planning service No

Training

Training
Training service provided Yes
How the training service works We develop a skills and knowledge transfer plan at the start of each assignment which sets out our approach to upskilling both the team we are embedded with and the wider organisation. We can provide a range of formal and informal training tailored to the specific customer need.
Training is tied to specific services No

Setup and migration

Setup and migration
Setup or migration service available Yes
How the setup or migration service works A Call-Off Contract will commence with a Proof of Concept. Smarti3 Proof of Concept duration, scope and number of users to be agreed on a case by case basis. Please refer to Annex A (Smarti3 Proof of Concept) to Schedule 1 (Services) to this Call-Off Contract which describes the scope of a Proof of Concept. Following the Proof of Concept both parties will review and agree whether it is appropriate to extend the service into a full Smarti3 service which will require a Statement of Work which will include updates to Annex B( SmartI3 ) and Schedule 1 (Services) to this Call off Contract
Setup or migration service is for specific cloud services No

Quality assurance and performance testing

Quality assurance and performance testing
Quality assurance and performance testing service No

Security testing

Security testing
Security services Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
  • Other
Other security services
  • Security accreditation and compliance support
  • ISO27001 certification audits and compliance support
  • GDPR assessment and compliance support
  • Security architecture support
  • Vulnerability management and scanning
  • Protective monitoring and threat intelligence
Certified security testers Yes
Security testing certifications
  • CREST
  • Other
Other security testing certifications
  • CISSP
  • CCP (SIRA/Cyber Architect)
  • MSc Information Security

Ongoing support

Ongoing support
Ongoing support service No

Service scope

Service scope
Service constraints System requirements :
Access to the internet
Windows device (Microsoft Windows 7, Windows 8, and Windows 10)
clients also available but not tested for:
• Apple Mac OS X (10.8.1 and above)
• Google Chrome OS (45 and above)
• Apple iOS (8.0 and above)
• Google Android (4.4 and above)
• Amazon Fire OS 4 and Fire OS 5
AWS workspaces client, (amazon-workspaces-windows-client) included
Smartphone with Google Authenticate where Multi Factor Authentication is required

User support

User support
Email or online ticketing support Email or online ticketing
Support response times Typical response times are 30 mins for a severity 1 call.
User can manage status and priority of support tickets No
Phone support Yes
Phone support availability 24 hours, 7 days a week
Web chat support No
Support levels Email or online ticketing support - Email or online ticketing raised by customer service desk

Support response times - Contracted hours are 24x7. Typical response times are 30 mins for a severity 1 call.

Phone support - Yes (P1 only)

Phone support availability - 24x7

Onsite support - Yes, at extra cost

Support levels - See Service Description. Support is included within the subscription cost

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Conforms to BS7858:2012
Government security clearance Up to Developed Vetting (DV)

Pricing

Pricing
Price £25000 per instance per year
Discount for educational organisations No

Service documents

pdf document: Pricing document pdf document: Skills Framework for the Information Age rate card pdf document: Terms and conditions pdf document: Modern Slavery statement
Service documents
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