Ten10 Solutions Limited

Usability Testing

A fully managed usability testing service, providing assurance that your app/website delivers the intended customer journey.
Expert UX testers create user scenarios mirroring your target audience, translated into comprehensive test scripts. Tests are executed, defects recorded and test completion reports provide guidance and feedback on user experience and behavioural patterns

Features

  • OnDemand on or offsite
  • Pan Government Experience, GDS Manual proficient
  • Cross browser, operating system & device testing
  • Rapid test timeframes with realtime data
  • Fully managed test service from scoping to reporting
  • Secure VPN solution in accordance with G-Cloud Security Assertions
  • Private crowd of UK-based testers, vetted & verified
  • Able to integrate with development teams using any methodology
  • Flexible service using both exploratory testing & script execution

Benefits

  • Testing that ensures applications meet Digital by Default Service Standards
  • Provides confidence that your application works on your customer’s device
  • Tests created and executed quickly with no wait for results
  • Complete ownership of delivery, accountable to the business
  • Secure solution compliant with CESG guidelines for handling Official information
  • Testers screened to minimum BPSS level, higher clearance when required
  • Testing service that works effectively with existing teams/vendors
  • Continual quality optimization, ensuring both functionality and great user experience
  • Highlights important defects immediately, with all data reported

Pricing

£275 to £1025 per person per day

  • Education pricing available

Service documents

G-Cloud 11

403466588282583

Ten10 Solutions Limited

Chris Ash

020 3697 1444

sales@ten10.com

Planning

Planning
Planning service No

Training

Training
Training service provided No

Setup and migration

Setup and migration
Setup or migration service available No

Quality assurance and performance testing

Quality assurance and performance testing
Quality assurance and performance testing service Yes
How the quality assurance and performance testing works As a specialist test consultancy and services provider, the Ten10 ethos is to become a trusted partner delivering test consultancy, services, techniques, innovation, resources and tooling supported by an exceptional delivery and account team.

Security testing

Security testing
Security services No

Ongoing support

Ongoing support
Ongoing support service No

Service scope

Service scope
Service constraints N/a

User support

User support
Email or online ticketing support No
Phone support No
Web chat support No
Support levels Ad-hoc support available, by phone or email (or face-to-face when colocated), with both a technical and commercial account manager contact. This is included in the price.

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Other security clearance
Government security clearance Up to Security Clearance (SC)

Pricing

Pricing
Price £275 to £1025 per person per day
Discount for educational organisations Yes

Service documents

pdf document: Pricing document pdf document: Service definition document pdf document: Terms and conditions
Service documents
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