Fetch Blockchain Ltd

Sesamee

hosting nodes and smart contracts with AI functions in digital identification, GIS mapping built using Corda DLT, Microsoft Azure Blockchain buckets, docker and Digital Ocean

Features

  • database scrubbing
  • database removal of errors and duplication
  • permission based ownership identification framework
  • GIS advanced 2D / 3D mapping
  • JSON Web Token generation framework
  • Custodial / Notarial frameworks
  • Optic Recognition AI
  • Natural Language Reporting
  • APIs

Benefits

  • reliable data management
  • interoperability between public sector depts and permissioned private sector
  • custodial and notarial functions built in automatically
  • real time accessible information from within existing systems
  • instant reporting

Pricing

£0.50 to £1.50 per transaction

  • Free trial available

Service documents

Framework

G-Cloud 11

Service ID

3 9 7 0 2 9 5 7 6 2 1 8 7 7 9

Contact

Fetch Blockchain Ltd

Carmen Benitez

0041795331623

carmen@fetchplus.com

Service scope

Service constraints
None
System requirements
  • Service agreements
  • Pay for consumption use

User support

Email or online ticketing support
Email or online ticketing
Support response times
Dependent on SLAs
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.1 AA or EN 301 549
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
Web chat
Web chat support availability
24 hours, 7 days a week
Web chat support accessibility standard
WCAG 2.1 AA or EN 301 549
Web chat accessibility testing
Not Applicable
Onsite support
Onsite support
Support levels
We provide onsite, online, telephone support for all users on an ongoing as needed basis. SLAs include IT support and usage reports with SLA monitoring of servers and other IT functions
Support available to third parties
Yes

Onboarding and offboarding

Getting started
Our onboarding and integration specialists work direct with new Client and its users to set up system as turnkey. During the onboarding, one on one training is provided to users with links to online training PDFs, API documentation, FAQs and how to contact based off troubleshooting points.
Service documentation
Yes
Documentation formats
  • HTML
  • PDF
End-of-contract data extraction
The application is a middleware solution so no information needs to be extracted from the system should contract end
End-of-contract process
To be determined by contract

Using the service

Web browser interface
No
API
Yes
What users can and can't do using the API
We provide APIs and documentation for all licensed users and a team of integration specialists to support the set up and maintenance. Changes made through the APIs are determined by agreement between Us and the Client.
API automation tools
  • Chef
  • OpenStack
  • Puppet
API documentation
Yes
API documentation formats
  • Open API (also known as Swagger)
  • HTML
  • PDF
Command line interface
No

Scaling

Scaling available
Yes
Scaling type
Automatic
Independence of resources
Through our SLA requirements
Usage notifications
Yes
Usage reporting
  • API
  • Email

Analytics

Infrastructure or application metrics
Yes
Metrics types
  • CPU
  • HTTP request and response status
  • Memory
  • Network
  • Number of active instances
  • Other
Other metrics
Database transactions
Reporting types
  • API access
  • Real-time dashboards
  • Regular reports
  • Reports on request

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Staff screening not performed
Government security clearance
None

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
United Kingdom
User control over data storage and processing locations
No
Datacentre security standards
Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency
At least every 6 months
Penetration testing approach
In-house
Protecting data at rest
  • Encryption of all physical media
  • Scale, obfuscating techniques, or data storage sharding
Data sanitisation process
Yes
Data sanitisation type
Hardware containing data is completely destroyed
Equipment disposal approach
In-house destruction process

Backup and recovery

Backup and recovery
Yes
What’s backed up
  • Virtual machines (at cost to Client)
  • Databases (at cost to Client)
  • Files (at cost to Client)
Backup controls
Dependent on contract
Datacentre setup
Multiple datacentres with disaster recovery
Scheduling backups
Supplier controls the whole backup schedule
Backup recovery
Users contact the support team

Data-in-transit protection

Data protection between buyer and supplier networks
  • Private network or public sector network
  • Other
Other protection between networks
Permissioned based DLT framework
Data protection within supplier network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
  • Other
Other protection within supplier network
Permissioned based DLT network

Availability and resilience

Guaranteed availability
SLAs are providing depending on Client contract
Approach to resilience
Available upon request
Outage reporting
APIs and email alerts

Identity and authentication

User authentication
  • 2-factor authentication
  • Limited access network (for example PSN)
  • Other
Other user authentication
Available upon request
Access restrictions in management interfaces and support channels
Available upon request
Access restriction testing frequency
At least every 6 months
Management access authentication
  • 2-factor authentication
  • Limited access network (for example PSN)
  • Other
Description of management access authentication
Available upon request
Devices users manage the service through
Dedicated device on a government network (for example PSN)

Audit information for users

Access to user activity audit information
Users have access to real-time audit information
How long user audit data is stored for
User-defined
Access to supplier activity audit information
Users have access to real-time audit information
How long supplier audit data is stored for
User-defined
How long system logs are stored for
User-defined

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Other security certifications
No

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
No
Security governance approach
Available upon request
Information security policies and processes
Available upon request

Operational security

Configuration and change management standard
Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Configuration and change management approach
Available upon request
Vulnerability management type
Undisclosed
Vulnerability management approach
Available upon request
Protective monitoring type
Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Protective monitoring approach
Available upon request
Incident management type
Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
Incident management approach
Available upon request

Secure development

Approach to secure software development best practice
Conforms to a recognised standard, but self-assessed

Separation between users

Virtualisation technology used to keep applications and users sharing the same infrastructure apart
Yes
Who implements virtualisation
Supplier
Virtualisation technologies used
Red Hat Virtualisation
How shared infrastructure is kept separate
Available upon request

Energy efficiency

Energy-efficient datacentres
Yes
Description of energy efficient datacentres
We comply with all EU Code of Conduct for Energy Efficient datacentres requirements

Pricing

Price
£0.50 to £1.50 per transaction
Discount for educational organisations
No
Free trial available
Yes
Description of free trial
Access to API and reporting
Limited to 30 days

Service documents

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