Fetch Blockchain Ltd


hosting nodes and smart contracts with AI functions in digital identification, GIS mapping built using Corda DLT, Microsoft Azure Blockchain buckets, docker and Digital Ocean


  • database scrubbing
  • database removal of errors and duplication
  • permission based ownership identification framework
  • GIS advanced 2D / 3D mapping
  • JSON Web Token generation framework
  • Custodial / Notarial frameworks
  • Optic Recognition AI
  • Natural Language Reporting
  • APIs


  • reliable data management
  • interoperability between public sector depts and permissioned private sector
  • custodial and notarial functions built in automatically
  • real time accessible information from within existing systems
  • instant reporting


£0.50 to £1.50 per transaction

  • Free trial available

Service documents

G-Cloud 11


Fetch Blockchain Ltd

Carmen Benitez



Service scope

Service scope
Service constraints None
System requirements
  • Service agreements
  • Pay for consumption use

User support

User support
Email or online ticketing support Email or online ticketing
Support response times Dependent on SLAs
User can manage status and priority of support tickets Yes
Online ticketing support accessibility WCAG 2.1 AA or EN 301 549
Phone support Yes
Phone support availability 24 hours, 7 days a week
Web chat support Web chat
Web chat support availability 24 hours, 7 days a week
Web chat support accessibility standard WCAG 2.1 AA or EN 301 549
Web chat accessibility testing Not Applicable
Onsite support Onsite support
Support levels We provide onsite, online, telephone support for all users on an ongoing as needed basis. SLAs include IT support and usage reports with SLA monitoring of servers and other IT functions
Support available to third parties Yes

Onboarding and offboarding

Onboarding and offboarding
Getting started Our onboarding and integration specialists work direct with new Client and its users to set up system as turnkey. During the onboarding, one on one training is provided to users with links to online training PDFs, API documentation, FAQs and how to contact based off troubleshooting points.
Service documentation Yes
Documentation formats
  • HTML
  • PDF
End-of-contract data extraction The application is a middleware solution so no information needs to be extracted from the system should contract end
End-of-contract process To be determined by contract

Using the service

Using the service
Web browser interface No
What users can and can't do using the API We provide APIs and documentation for all licensed users and a team of integration specialists to support the set up and maintenance. Changes made through the APIs are determined by agreement between Us and the Client.
API automation tools
  • Chef
  • OpenStack
  • Puppet
API documentation Yes
API documentation formats
  • Open API (also known as Swagger)
  • HTML
  • PDF
Command line interface No


Scaling available Yes
Scaling type Automatic
Independence of resources Through our SLA requirements
Usage notifications Yes
Usage reporting
  • API
  • Email


Infrastructure or application metrics Yes
Metrics types
  • CPU
  • HTTP request and response status
  • Memory
  • Network
  • Number of active instances
  • Other
Other metrics Database transactions
Reporting types
  • API access
  • Real-time dashboards
  • Regular reports
  • Reports on request


Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Staff screening not performed
Government security clearance None

Asset protection

Asset protection
Knowledge of data storage and processing locations Yes
Data storage and processing locations United Kingdom
User control over data storage and processing locations No
Datacentre security standards Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency At least every 6 months
Penetration testing approach In-house
Protecting data at rest
  • Encryption of all physical media
  • Scale, obfuscating techniques, or data storage sharding
Data sanitisation process Yes
Data sanitisation type Hardware containing data is completely destroyed
Equipment disposal approach In-house destruction process

Backup and recovery

Backup and recovery
Backup and recovery Yes
What’s backed up
  • Virtual machines (at cost to Client)
  • Databases (at cost to Client)
  • Files (at cost to Client)
Backup controls Dependent on contract
Datacentre setup Multiple datacentres with disaster recovery
Scheduling backups Supplier controls the whole backup schedule
Backup recovery Users contact the support team

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks
  • Private network or public sector network
  • Other
Other protection between networks Permissioned based DLT framework
Data protection within supplier network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
  • Other
Other protection within supplier network Permissioned based DLT network

Availability and resilience

Availability and resilience
Guaranteed availability SLAs are providing depending on Client contract
Approach to resilience Available upon request
Outage reporting APIs and email alerts

Identity and authentication

Identity and authentication
User authentication
  • 2-factor authentication
  • Limited access network (for example PSN)
  • Other
Other user authentication Available upon request
Access restrictions in management interfaces and support channels Available upon request
Access restriction testing frequency At least every 6 months
Management access authentication
  • 2-factor authentication
  • Limited access network (for example PSN)
  • Other
Description of management access authentication Available upon request
Devices users manage the service through Dedicated device on a government network (for example PSN)

Audit information for users

Audit information for users
Access to user activity audit information Users have access to real-time audit information
How long user audit data is stored for User-defined
Access to supplier activity audit information Users have access to real-time audit information
How long supplier audit data is stored for User-defined
How long system logs are stored for User-defined

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification No
ISO 28000:2007 certification No
CSA STAR certification No
PCI certification No
Other security certifications No

Security governance

Security governance
Named board-level person responsible for service security Yes
Security governance certified No
Security governance approach Available upon request
Information security policies and processes Available upon request

Operational security

Operational security
Configuration and change management standard Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Configuration and change management approach Available upon request
Vulnerability management type Undisclosed
Vulnerability management approach Available upon request
Protective monitoring type Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Protective monitoring approach Available upon request
Incident management type Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
Incident management approach Available upon request

Secure development

Secure development
Approach to secure software development best practice Conforms to a recognised standard, but self-assessed

Separation between users

Separation between users
Virtualisation technology used to keep applications and users sharing the same infrastructure apart Yes
Who implements virtualisation Supplier
Virtualisation technologies used Red Hat Virtualisation
How shared infrastructure is kept separate Available upon request

Energy efficiency

Energy efficiency
Energy-efficient datacentres Yes
Description of energy efficient datacentres We comply with all EU Code of Conduct for Energy Efficient datacentres requirements


Price £0.50 to £1.50 per transaction
Discount for educational organisations No
Free trial available Yes
Description of free trial Access to API and reporting
Limited to 30 days

Service documents

pdf document: Pricing document pdf document: Terms and conditions
Service documents
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