Ayoa (Formerly DropTask)
Our unique, full-cycle approach means you can take your ideas and turn them into actionable tasks, adding due dates, checklists and more so you can stay on track. Assign tasks to team members within instant messages for crystal clear delegation and innovative team communication that isn’t available anywhere else.
- Chat for groups, individuals, plus send tasks directly in chat.
- Real-time, collaborative Mind Mapping for powerful ideation.
- Unlimited Task Boards for shared and individual projects.
- My Planner is your personal space for task prioritization.
- Task Percentages show current task progress
- Due Dates, Checklists & Assignees for work ownership
- Daily Summary Emails show your day planned out
- Canvas View offers instant visualisation of work
- Workflow View displays Kanban style workflows
- Notifications keep you up to date and on track
- A tool for productive team ideation
- Chat, delegate and work all in one intuitive workspace
- Centralized work, stop switching between apps & save time
- Manage expectation and deliver work on time
- Keep tasks safe, on-track to minimise stress
- Clear oversight of teams & workloads for better delegation
- Improved motivation & team morale through time-tracking
- Full-cycle workflow, from ideas, to communication, to work.
- Improved efficiency
- More than lists, from creating to completing work
£90 to £90 per user
- Education pricing available
- Free trial available
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|Software add-on or extension||No|
|Cloud deployment model||Public cloud|
|Email or online ticketing support||Email or online ticketing|
|Support response times||We look to respond to tickets as soon as possible within working hours. Where tickets are received at the weekend or in the even, the respond time can be longer leading to an average response time of 12 hours.|
|User can manage status and priority of support tickets||Yes|
|Online ticketing support accessibility||None or don’t know|
|Phone support availability||9 to 5 (UK time), Monday to Friday|
|Web chat support||No|
|Onsite support||Yes, at extra cost|
We provide priority support on all of our paid plans. For larger teams we will allocate customers with a specific point of contact within our customer support team and look to have regular catch up calls to ensure all users have been successfully onboarded.
All customer support is included within the subscription cost. However should customers want a more tailored on site training/support this may come at an additional cost.
|Support available to third parties||Yes|
Onboarding and offboarding
|Getting started||Our software provides full onboarding guidance for any size of teams, helping teams get started and learn the various features of the product. We have a UK based customer support team who are happy to answer detailed questions, provide detailed guidance and bespoke demonstrations and training (onsite or remotely) for larger teams where appropriate.|
|End-of-contract data extraction||Customers can export data in a CSV format.|
|End-of-contract process||After the contract ends the customer account become inactive for future use. This can reactivated should a customer recommence their subscription.|
Using the service
|Web browser interface||Yes|
|Application to install||Yes|
|Compatible operating systems||
|Designed for use on mobile devices||Yes|
|Differences between the mobile and desktop service||Both mobile and desktop services offer the same features, with usability of the mobile service optimised for mobile devices.|
|Independence of resources||Deployments are provisioned into isolated capsules each with guaranteed resource allocation. Auto-scaling controls the resources available to the service. Resources are scaled automatically based on the total disk storage use of a deployment. RAM usage is based on a ratio of provisioned data storage. Auto-scaling is designed to respond to the short-to-medium term usage trends of the service. Every hour, each deployment is checked and if it is running short on resources, then more units are allocated to the deployment.|
|Service usage metrics||No|
|Supplier type||Not a reseller|
|Staff security clearance||Staff screening not performed|
|Government security clearance||Up to Baseline Personnel Security Standard (BPSS)|
|Knowledge of data storage and processing locations||Yes|
|Data storage and processing locations||EU-US Privacy Shield agreement locations|
|User control over data storage and processing locations||No|
|Datacentre security standards||Supplier-defined controls|
|Penetration testing frequency||Less than once a year|
|Penetration testing approach||Another external penetration testing organisation|
|Protecting data at rest||
|Data sanitisation process||No|
|Equipment disposal approach||In-house destruction process|
Data importing and exporting
|Data export approach||Project data may be exported from within the app by selecting the project to export, selecting export, then selecting the components of the project (current tasks, completed tasks and checklists). Exported data is available in CSV and IMX format.|
|Data export formats||CSV|
|Data import formats||Other|
|Other data import formats||IMX|
|Data protection between buyer and supplier networks||TLS (version 1.2 or above)|
|Data protection within supplier network||TLS (version 1.2 or above)|
Availability and resilience
|Approach to resilience||If any node becomes unavailable, the system stays accessible while other nodes step in to take on the work while it is recovering. Those nodes are spread over available zones so that one zone becoming unavailable does not make a deployment unavailable. Similarly, if any access portal becomes unavailable, one or more access portals take over the load.|
Identity and authentication
|User authentication needed||Yes|
|User authentication||Username or password|
|Access restrictions in management interfaces and support channels||Access to management interfaces and support channels is restricted to support personnel and senior development personnel, provided under the principle of least privileges, requiring username and password.|
|Access restriction testing frequency||Never|
|Management access authentication||Username or password|
Audit information for users
|Access to user activity audit information||Users contact the support team to get audit information|
|How long user audit data is stored for||At least 12 months|
|Access to supplier activity audit information||Users contact the support team to get audit information|
|How long supplier audit data is stored for||At least 12 months|
|How long system logs are stored for||At least 12 months|
Standards and certifications
|ISO/IEC 27001 certification||No|
|ISO 28000:2007 certification||No|
|CSA STAR certification||No|
|Other security certifications||No|
|Named board-level person responsible for service security||Yes|
|Security governance certified||No|
|Security governance approach||
The security governance implements an holistic strategy across the organisation, focused on the data requirements of each department and the requirement to provide useful and functional cloud-based products, reviewed at board-level and implemented following consensus of all departments.
Data security training and awareness is provided throughout the organisation.
Data security governance is monitored to identify the functioning of policy, and measured in terms of data incidents and response times.
Open communication of data security is encouraged to improve transparency and confidence among personnel to identify and report data incidents.
Policy is agile and adaptable to keep up with evolving technology.
|Information security policies and processes||
Personnel are trained on handling personal data and identifying personal data breaches.
Open communication is encouraged throughout the organisation for discussing issues concerning data protection governance.
Personal data breaches must be reported to the data protection coordinator.
Strict password strength policy for all accounts containing restricted data.
Principle of Least Privileges implemented across the organisation.
Requirement to encrypt restricted data in transit and at rest.
Prohibited connection of unapproved devices to the organisation's networks.
All personal data is controlled and processed in accordance with the General Data Protection Regulation 2016/679 and the Data Protection Act 2018.
Loss or theft of devices must be reported to the data protection coordinator.
Devices at risk of malware infection must run anti-virus software.
Devices must be locked whenever unattended.
Devices must auto-lock after a period of inactivity exceeding 5 minutes.
Accounts on devices must require a password to access them.
Devices must use a current version of their operating system.
Minimal restricted data should be stored on devices.
Prohibited connection of devices to unsecured open wireless networks.
Personal Data must be removed from devices before taking the devices outside the European Economic Area.
Selection and appointment of third-party data processors is considered at board-level.
|Configuration and change management standard||Supplier-defined controls|
|Configuration and change management approach||No known formal policy or process.|
|Vulnerability management type||Undisclosed|
|Vulnerability management approach||
Ayoa integrates the Rapid7 Insight cloud to give full visibility, analytics, and automation to help manage vulnerabilities, monitor for malicious behaviour, investigate and shut down attacks, and automate operations. The integration provides live vulnerability management and endpoint analytics to view real-time risk, help reduce risk and detect and respond to attacks.
Security software is installed on devices within the organisation to identify cyber threats and malicious activity.
Patches are deployed immediately when identified by vulnerability management software integrated with Ayoa, security software installed on devices in the organisation or when identified by the IT department.
|Protective monitoring type||Undisclosed|
|Protective monitoring approach||No known formal policy or process.|
|Incident management type||Undisclosed|
|Incident management approach||No known formal policy or process.|
|Approach to secure software development best practice||Supplier-defined process|
Public sector networks
|Connection to public sector networks||No|
|Price||£90 to £90 per user|
|Discount for educational organisations||Yes|
|Free trial available||Yes|
|Description of free trial||We provide a full free 7 day trial.|