The Dextrous Web (trading as dxw)
Cloud application support
dxw digital offers 2nd and 3rd line support for your digital service even if its not hosted by us. Our service-desk will respond to incidents in a timely manner to minimise the impact to your digital service or web application.
The service comes with comprehensive SLA including 24/7 emergency support.
- 2nd, 3rd line support provided by our in-house operations team
- Online ticketing system, with comprehensive SLA including 24/7 emergency support
- Proactive maintenance and back ups
- Provided by dxw digital, which is ISO27001-certified
- Cloud application support tailored to your needs
- Range of in-house technical experts experienced in resolving high-severity incidents
- Easy access to help from our developer and operations experts
- Protective monitoring designed to give you peace of mind