Connect your Applications. Transform your Data. Automate your Workflows. Gain more value from your data with FME, the leading platform for integrating spatial data. No other tool is able to handle the complexity of spatial data in apps like Google Maps, ArcGIS Online, CARTO, and hundreds more.
- Advanced data transformation and validation capabilities, spot errors and exceptions.
- Dynamically make changes to data’s structure during translation.
- Easily create paths for elements between two distinct data models.
- FME's spatial data capabilities extend to validation and repair.
- Translate 497 formats; raster, vector, text, 3D and more.
- Extensive supported formats allows tens of thousands of potential conversions.
- Easily migrate data from database to cloud, cloud to file.
- Once configured, translations run automatically in the background.
- No-code graphical interface and easy-to-configure tools.
- The power of FME in the Cloud.
- Easily deployed Complete Data Integration Solution.
- Scalable, cost effective and fully customisable COTS model.
- Extract, transform and load (ETL) processes have never been easier.
- Manipulate data as needed using any combination of FME’s transformers.
- Easily moves data between apps, web, databases and file formats.
- Provides data to who needs it, when and how needed.
- Also available as FME Server and FME Desktop.
- Global community; knowledge base, ideas exchange, demos, FAQ’s and forums.
£400 per instance per year
- Pricing document
- Skills Framework for the Information Age rate card
- Service definition document
- Terms and conditions
|Software add-on or extension||No|
|Cloud deployment model||Hybrid cloud|
|Service constraints||FME Cloud is run on a hosted Amazon Web Services instance on a Linux platform.|
|Email or online ticketing support||Yes, at extra cost|
|Support response times||We use reasonable endeavours to respond to emails during standard business hours Monday to Friday.|
|User can manage status and priority of support tickets||No|
|Phone support availability||9 to 5 (UK time), Monday to Friday|
|Web chat support||No|
|Onsite support||Yes, at extra cost|
|Support levels||Support is provided between 9am – 5pm Monday to Friday. ‘How to’ video guides are available.|
|Support available to third parties||Yes|
Onboarding and offboarding
|Getting started||Approved customers are on-boarded through the creation of an account.|
|Other documentation formats||Help videos are available on YouTube|
|End-of-contract data extraction||All customer data can be extracted in a number of formats to ensure a safe and secure migration to any new systems being used if required.|
|End-of-contract process||Customers are invited to renew their subscription 90 days ahead of expiry. Should the customer not renew, then access to the hosted environment will cease at the end of the subscription and instance provided for the customer will be deleted.|
Using the service
|Web browser interface||Yes|
|Application to install||Yes|
|Compatible operating systems||
|Designed for use on mobile devices||Yes|
|Differences between the mobile and desktop service||Adapted to tablet and smartphone formats.|
|Accessibility standards||None or don’t know|
|Description of accessibility||Standard access.|
|What users can and can't do using the API||FME Server RestAPI provides a web interface to FME services. It provides flexibility, including managing workspaces and jobs, submitting data for processing, handling notifications and user management. Requests are made through URLs. Responses are in JSON or HTML.|
|API documentation formats||HTML|
|API sandbox or test environment||No|
|Independence of resources||Demand in the system is met by auto-scaling through Amazon Web Services.|
|Service usage metrics||Yes|
|Metrics types||FME Cloud allows administrators to monitor usage and load of instances.|
|Supplier type||Reseller providing extra features and support|
|Organisation whose services are being resold||Safe Software FME|
|Staff security clearance||Conforms to BS7858:2012|
|Government security clearance||Up to Security Clearance (SC)|
|Knowledge of data storage and processing locations||Yes|
|Data storage and processing locations||
|User control over data storage and processing locations||Yes|
|Datacentre security standards||Complies with a recognised standard (for example CSA CCM version 3.0)|
|Penetration testing frequency||At least every 6 months|
|Penetration testing approach||Another external penetration testing organisation|
|Protecting data at rest||Encryption of all physical media|
|Data sanitisation process||Yes|
|Data sanitisation type||Deleted data can’t be directly accessed|
|Equipment disposal approach||Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001|
Data importing and exporting
|Data export approach||All customer data can be extracted in a number of formats to ensure a safe and secure migration.|
|Data export formats||
|Other data export formats||
|Data import formats||
|Other data import formats||
|Data protection between buyer and supplier networks||TLS (version 1.2 or above)|
|Data protection within supplier network||TLS (version 1.2 or above)|
Availability and resilience
|Guaranteed availability||The service will be available 99% of the time including Scheduled and Unscheduled maintenance. This excludes Unscheduled maintenance due to malicious attack.|
|Approach to resilience||Available on request.|
|Outage reporting||Email alerts and an API.|
Identity and authentication
|User authentication needed||Yes|
|Other user authentication||Token.|
|Access restrictions in management interfaces and support channels||Limited users. Username and password.|
|Access restriction testing frequency||At least every 6 months|
|Management access authentication||
Audit information for users
|Access to user activity audit information||Users contact the support team to get audit information|
|How long user audit data is stored for||At least 12 months|
|Access to supplier activity audit information||Users contact the support team to get audit information|
|How long supplier audit data is stored for||At least 12 months|
|How long system logs are stored for||At least 12 months|
Standards and certifications
|ISO/IEC 27001 certification||No|
|ISO 28000:2007 certification||No|
|CSA STAR certification||No|
|Other security certifications||No|
|Named board-level person responsible for service security||Yes|
|Security governance certified||No|
|Security governance approach||Follow ISO27001.|
|Information security policies and processes||Follow ISO27001.|
|Configuration and change management standard||Supplier-defined controls|
|Configuration and change management approach||Service components continue to be tracked and reviewed monthly, with risk assessments on security impacts|
|Vulnerability management type||Supplier-defined controls|
|Vulnerability management approach||Continuous internal monitoring of potential threats, with appropriate mitigation plans deployed based on risk severity ratings.|
|Protective monitoring type||Supplier-defined controls|
|Protective monitoring approach||Third party audit and assessment. Incident response dependent on severity.|
|Incident management type||Supplier-defined controls|
|Incident management approach||Incident management processes are in place for the service and are actively deployed in response to security incidents.|
|Approach to secure software development best practice||Conforms to a recognised standard, but self-assessed|
Public sector networks
|Connection to public sector networks||No|
|Price||£400 per instance per year|
|Discount for educational organisations||No|
|Free trial available||No|