FlyingBinary Ltd

Tableau Public Visualisation

Tableau Public is a free fully-public multi-tenanted self-service SaaS visualisation service fully-hosted in the US cloud residing in the FlyingBinary big data analytics suite. Keywords:Business Intelligence, BI, Dashboard, Prep, Creator, Explorer, Viewer, Viz, Chart, Graph, Table, Database, Secure, Audit, insight, Intuitive, data driven, datajournalism, Teccarto Web, IoT, sensor, FOC, Free-to-use

Features

  • Visual Analytics. Interactive, Creative, Analytical, Human, Perception, Insight, Science, Cognition
  • Hosted. Maintained, Administered, Upgrade-free, US Data-Centre, Available
  • Secure. AD, SAML, SSL, Authentication, Authorisation, Row-Level-Security, 2FA, SSO, Monitored
  • Data-Platform. Valuable, Mobile, App, Device, Scale, Journalist, Collaborate, Share, Enterprise
  • Access. Connectors, Spatial, Relational, Real-Time, Drivers, Unstructured, Cloud-based, ETL
  • Data-Science. R, Python, Open-Source, Advanced, Statistics, Forecast, Cluster, What-if, Parameter
  • Integrates with Teccarto packages for enhanced mapping and geospatial analysis
  • Prep. Re-structure, Pivot, Union, Join, Transform, Flow, Repeatable, Clean, Integrate
  • Enterprise configurable security access and control capabilities, security, governance
  • Stream data, twitter, facebook, social

Benefits

  • Consistent, Access, Permissions, Certified, Source, Protected, Audit, Alert
  • Creative. Flexible, Intuitive, Public, Community, Storytelling, Guided
  • Pedigree. Stanford, Stephen, Few, Disruptive, Gartner, Leader, Community, User-Group, Tufte
  • Time-Saving. Fail-Fast, Agile, Iterate, Collaborate, Inclusive, Quick-Start, Accelerate
  • Self-Serve. Empower Workforce, Browser-based, Question, Immediate Answers, Web-Authoring, Subscribe
  • Free, Efficient, Revenue-generating, Value, Subscription, Operational
  • Data-driven, Strategic, Decentralise, Adoption, Transformational, evidence-based policy
  • Custom Geography with full Teccarto mapping capability, smart city, cities
  • Access and control capabilities
  • GDPR configurable to meet business need, sensitive data, special category

Pricing

£0 a user a year

  • Free trial available

Service documents

Framework

G-Cloud 12

Service ID

3 9 1 2 1 8 0 4 5 6 0 1 7 4 6

Contact

FlyingBinary Ltd Dr Jacqui Taylor
Telephone: +44 77 899 668 02
Email: jacqui.taylor@flyingbinary.com

Service scope

Software add-on or extension
No
Cloud deployment model
Public cloud
Service constraints
The published results are fully public on the web, so this service is suitable only for fully public data. The data must be extracted and embedded within the published dashboards, live database links are not available. There are no options for automatic updates when the underlying data changes. The dashboards are published in US data centres and this cannot be changed. Dashboards must be built using a Windows or Mac desktop or laptop
System requirements
  • A Windows or Mac desktop is required to design dashboards
  • Access to public internet to publish dashboards

User support

Email or online ticketing support
Email or online ticketing
Support response times
We respond to all questions within 8 business hours. Normal business hours are 0800-1800 Mon-Fri excluding UK holidays. We regularly respond to questions within 4 business hours, and we triage all inbound questions to establish urgency and set appropriate priorities.
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Onsite support
Yes, at extra cost
Support levels
Our standard support service is by email 0800-1800 Mon-Fri excluding UK holidays and we respond to all questions within 8 business hours. We regularly respond to questions within 4 business hours, and we triage all inbound questions to establish urgency and set appropriate priorities. We can offer several extensions to the standard service at extra cost: extended hours support at 10x7 or 24x7; 4 business hour response; phone support; web chat support; onsite support. The support service is provided for issues, incidents and service requests. We will also respond to questions about how to use the service, but we reserve the right to direct clients to our training services if users are clearly not equipped to use the service competently.
Support available to third parties
No

Onboarding and offboarding

Getting started
For the free, public service, the included onboarding assistance is limited to a brief introductory tutorial provided remotely. This can be supplemented using the companion Tableau Data Visualisation service, which can provide early design and training assistance.
Service documentation
Yes
Documentation formats
  • HTML
  • PDF
End-of-contract data extraction
For the free, public service, all design is performed on a Windows or Mac desktop. The original copy of the data used will also reside on this desktop. Publishing effectively copies the finished dashboard to the online service, but the original copy of the dashboards and the data remains on the desktop. There is therefore no need to extract the data as it always resides on the desktop.
End-of-contract process
The public service is not time limited, so the contract never ends. A user can delete their account at any time. If they wish to retain a copy of the published dashboards prior to account deletion, then they can download the published dashboards prior to account deletion.

Using the service

Web browser interface
Yes
Supported browsers
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
  • Opera
Application to install
Yes
Compatible operating systems
  • MacOS
  • Windows
Designed for use on mobile devices
Yes
Differences between the mobile and desktop service
All presentation features of the desktop service are available on mobile devices. The presentation and navigation of features is reformatted to provide a mobile-friendly experience for smaller screen sizes. Design features are only available on desktop devices.
Service interface
Yes
Description of service interface
The service employs a modern, simple, browser-based, easy-to-use interface to provide a unified approach for users to interact with the service. Choosing browser-based over an installed application simplifies security, enterprise deployment and ensures that the service is evergreen without costly software upgrades. See answers to other questions concerning browser specifics. All standard user features are available via desktop or mobile web browsers. Mobile browsers are optimised to work with touch input, while desktop browsers support accessibility tools and software. Note that a small group of client super users still require an installed application to perform advanced design and administration tasks.
Accessibility standards
WCAG 2.1 AA or EN 301 549
Accessibility testing
All parts of the service interface are tested using both standard input and assistive technologies, including keyboard navigation and screen readers. In addition to in-house testing, the public beta programme is open to users of assistive technologies. The product toolbars are now Double A conformant including Custom Views, Subscribe and Alerts.
API
No
Customisation available
Yes
Description of customisation
The purpose of Tableau Public Visualisation is to allow customers to create their own analytics, reports and dashboards, each of which is customised to meet specific needs.

Scaling

Independence of resources
For the free, public service, there is no guarantee of any particular service or performance level.

Analytics

Service usage metrics
No

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2012
Government security clearance
Up to Developed Vetting (DV)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
EU-US Privacy Shield agreement locations
User control over data storage and processing locations
No
Datacentre security standards
Supplier-defined controls
Penetration testing frequency
At least once a year
Penetration testing approach
Another external penetration testing organisation
Protecting data at rest
Scale, obfuscating techniques, or data storage sharding
Data sanitisation process
Yes
Data sanitisation type
Deleted data can’t be directly accessed
Equipment disposal approach
A third-party destruction service

Data importing and exporting

Data export approach
For the free, public service, all design is performed on a Windows or Mac desktop. The original copy of the data used will also reside on this desktop. Publishing effectively copies the finished dashboard to the online service, but the original copy of the dashboards and the data remains on the desktop. There is therefore no need to export the data as it always resides on the desktop.
Data export formats
  • CSV
  • Other
Other data export formats
  • Tableau Data Extract (tde)
  • Tableau Hyper (hyper)
Data import formats
  • CSV
  • Other
Other data import formats
  • MS Excel
  • Google sheets
  • Multiple text file formats
  • Statistical files
  • Web data connectors

Data-in-transit protection

Data protection between buyer and supplier networks
TLS (version 1.2 or above)
Data protection within supplier network
Other
Other protection within supplier network
Standard best practice, including strong access controls, separation of concerns, firewalling and network security are all implemented, but data within the network is not encrypted at all times for reasons of performance. For the free, public service, all data is declared fully public and as such there is no need for additional security measures within the network.

Availability and resilience

Guaranteed availability
The free, public service does not have any guarantee of availability or performance. Since there is no charge for the service, there is no recompense for any lack of availability or performance.
Approach to resilience
The service is built according to best practice resilient cloud deployment standards, but as a free, public service, it offers no particular guarantee of resilience.
Outage reporting
The service has a public, real-time dashboard that is updated with any service degradation or outage notices at www.trust.tableau.com

Identity and authentication

User authentication needed
Yes
User authentication
Username or password
Access restrictions in management interfaces and support channels
Only authorised operations personnel are able to access management interfaces.
Access restriction testing frequency
At least once a year
Management access authentication
Username or password

Audit information for users

Access to user activity audit information
No audit information available
Access to supplier activity audit information
No audit information available
How long system logs are stored for
At least 12 months

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Other security certifications
Yes
Any other security certifications
Cyber Essentials

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
No
Security governance approach
Our security governance is meshed with our corporate governance, with our CEO having final responsibility for G-Cloud services and governance policies and our CTO having day-to-day responsibility for policy implementation. Our policies cover people, processes, technology and information assets, at board, management and operational levels. We review our policies and update our practices in light of new regulation, standards and best practice to ensure we are able to counter current and emerging threats.
Information security policies and processes
The information security policies and processes for the free, public service follow US best practice, implemented by Tableau Inc.

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
The configuration and change management processes for the free, public service follow US best practice, implemented by Tableau Inc.
Vulnerability management type
Supplier-defined controls
Vulnerability management approach
The vulnerability management process for the free, public service follows US best practice, implemented by Tableau Inc.
Protective monitoring type
Supplier-defined controls
Protective monitoring approach
The protective monitoring processes for the free, public service follow US best practice, implemented by Tableau Inc.
Incident management type
Supplier-defined controls
Incident management approach
The incident management processes for the free, public service follow US best practice, implemented by Tableau Inc.

Secure development

Approach to secure software development best practice
Supplier-defined process

Public sector networks

Connection to public sector networks
No

Pricing

Price
£0 a user a year
Discount for educational organisations
No
Free trial available
Yes
Description of free trial
This is the free version of the service.

Service documents