4C Strategies Ltd

Cloud Unified Communications and Collaboration Project Management

Our Cloud Unified Communications and Collaboration Project Management service is for organisations that require an experienced Project Manager to deliver a transition to a cloud UC / UCC service including presence, voice, video and conferencing.

Features

  • Our PMs are experienced
  • Our PMs are independent of all suppliers
  • Our PMs have technically backgrounds
  • Our PMs understand cloud services
  • Our PMs can operate at Board level
  • Our PMs can operate at a technical level
  • Our PMs can chair multi-party meetings
  • Our PMs can produce all project documentation
  • Our PM is provided as a service not a person
  • Our PMs have colleagues to fallback on when necessary

Benefits

  • Our PM service minimise project timescales
  • Our PM service allows your resources to concentrate on business-as-usual
  • Our PM service allows you to benefit from our experiences
  • Our PM service minimises the risk of time over-runs
  • Our PM service minimises the risk of budget over-runs
  • Our PM service provides high quality project documentation
  • Our PM service provides a project audit trail
  • Our PM service ensures the supplier delivers on time
  • Our PM service ensures the supplier delivers the required quality
  • Our PM service holds the supplier to account

Pricing

£400 to £950 a person a day

  • Education pricing available

Service documents

Framework

G-Cloud 12

Service ID

3 8 7 8 9 5 5 2 6 5 0 7 0 9 2

Contact

4C Strategies Ltd Gill Rowbotham
Telephone: 01858 438938
Email: growbotham@4c.co.uk

Planning

Planning service
Yes
How the planning service works
To help organisations to plan for the implementation of a cloud service our PM will undertake a comprehensive 'discovery' process to gain a detailed understanding of all aspects of the project. Our PM will then use that understanding to produce a comprehensive draft project plan (using MS Project). After discussing the draft project plan with the client organisation, our PM will then finalise the plan and start to monitor progress.
Planning service works with specific services
No

Training

Training service provided
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
To help organisations to migrate to the cloud or between cloud services, our PM will produce a comprehensive draft project plan (using MS Project). After discussing the draft project plan with the client organisation and supplier, our PM will then finalise the plan and start to provide implementation project management services as required. These will include a) chairing project meetings, b) producing minutes, c) maintaining the Actions Log, d) maintaining the Risk Log, e) maintaining the Questions Log, f) maintaining the Decisions Log, g) maintaining the Project Expenditure record, h) producing the User Acceptance Test schedule, i) monitoring user acceptance testing, j) producing highlight reports, k) attending meetings as necessary
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
No

Security testing

Security services
No

Ongoing support

Ongoing support service
No

Service scope

Service constraints
None

User support

Email or online ticketing support
Email or online ticketing
Support response times
We respond to emails within 1 working day.
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
We allocate a Lead Consultant to each assignment. The Lead Consultant is contactable via phone or email Monday to Friday 9am to 5pm.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Security Clearance (SC)

Pricing

Price
£400 to £950 a person a day
Discount for educational organisations
Yes

Service documents