KPMG LLP

KPMG Sofy Suite

The KPMG Sofy Suite of products comprises four data analytics and workflow services (products):
- Access Control Monitoring
- Data Quality Insights
- Process Insights
- Risk Management Platform

Features

  • Ingest data from multiple data sources into data lake
  • Use data profiler to obtain insights into data structure
  • Define business rules that define quality criteria for the data
  • Continuously evaluate the data against businessrules and identify exceptions
  • Push exceptions into business workflows with tasks for multiple stakeholders
  • View dashboards and reports on data quality and cleansing progress
  • Manage data authorizations in granular way on record level
  • Delegate tasks when on holdiay
  • Define task deadlines and escalation strategies
  • Drill down into reports and use self service exploration tools

Benefits

  • Transparency on data quality
  • Improved control over data entry process
  • Data quality enhancement
  • Improved monitoring and management of system Access Controls
  • Generation of actionable high quality process insights

Pricing

£20000 per instance per year

Service documents

G-Cloud 10

386264931921119

KPMG LLP

KPMG G-Cloud Team

02073115767

uk-g-cloud@kpmg.co.uk

Service scope

Service scope
Software add-on or extension Yes, but can also be used as a standalone service
What software services is the service an extension to KPMG Sofy is a suite of products built on KPMG's Sofy data analytics and workflow platform. Of the c20 products on this platform, four are submitted to G-Cloud 10.
Cloud deployment model Private cloud
Service constraints No
System requirements User has web browser

User support

User support
Email or online ticketing support Email or online ticketing
Support response times One business day
User can manage status and priority of support tickets No
Phone support No
Web chat support No
Onsite support Yes, at extra cost
Support levels We can provide a number of support levels depending on client need.
Support available to third parties Yes

Onboarding and offboarding

Onboarding and offboarding
Getting started Implementation and enablement project to train and equip users
Service documentation Yes
Documentation formats PDF
End-of-contract data extraction We provide a data dump
End-of-contract process A transition approach is agreed and once completed and signed off data is deleted.

Using the service

Using the service
Web browser interface Yes
Supported browsers
  • Internet Explorer 9
  • Internet Explorer 10
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
  • Opera
Application to install No
Designed for use on mobile devices Yes
Differences between the mobile and desktop service The services are not different, the mobile adapts to mobile displays.
Accessibility standards None or don’t know
Description of accessibility Based on standard web protocols to aid users in using screen readers and similar
Accessibility testing We've performed testing with visually disabled user and associated screen tools
API Yes
What users can and can't do using the API No Limitations
API documentation Yes
API documentation formats HTML
API sandbox or test environment Yes
Customisation available Yes
Description of customisation Change screen elements or data elements

Scaling

Scaling
Independence of resources Auto-scaling based on demand

Analytics

Analytics
Service usage metrics Yes
Metrics types User activity, audit trail
Reporting types Real-time dashboards

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Other security clearance
Government security clearance Up to Developed Vetting (DV)

Asset protection

Asset protection
Knowledge of data storage and processing locations Yes
Data storage and processing locations European Economic Area (EEA)
User control over data storage and processing locations Yes
Datacentre security standards Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency At least once a year
Penetration testing approach ‘IT Health Check’ performed by a Tigerscheme qualified provider or a CREST-approved service provider
Protecting data at rest
  • Physical access control, complying with CSA CCM v3.0
  • Physical access control, complying with SSAE-16 / ISAE 3402
  • Physical access control, complying with another standard
  • Encryption of all physical media
  • Scale, obfuscating techniques, or data storage sharding
Data sanitisation process Yes
Data sanitisation type Deleted data can’t be directly accessed
Equipment disposal approach A third-party destruction service

Data importing and exporting

Data importing and exporting
Data export approach In CSV/JSON format - using standard features as part of the product
Data export formats
  • CSV
  • Other
Other data export formats JSON
Data import formats
  • CSV
  • Other
Other data import formats
  • TXT
  • XML
  • JSON
  • ZIP
  • XLS
  • XLSX

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks TLS (version 1.2 or above)
Data protection within supplier network TLS (version 1.2 or above)

Availability and resilience

Availability and resilience
Guaranteed availability Provide over 99.5% availability
Approach to resilience High availability setup with automated disaster recovery
Outage reporting Monthly service reporting

Identity and authentication

Identity and authentication
User authentication needed Yes
User authentication 2-factor authentication
Access restrictions in management interfaces and support channels Users authenticate with their own credentials using Single Sing On based on SAML 2.0 standard.
Access restriction testing frequency At least every 6 months
Management access authentication 2-factor authentication

Audit information for users

Audit information for users
Access to user activity audit information Users have access to real-time audit information
How long user audit data is stored for At least 12 months
Access to supplier activity audit information Users have access to real-time audit information
How long supplier audit data is stored for At least 12 months
How long system logs are stored for At least 12 months

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification Yes
Who accredited the ISO/IEC 27001 Certifications / ISO
ISO/IEC 27001 accreditation date 06/12/2017
What the ISO/IEC 27001 doesn’t cover N/a
ISO 28000:2007 certification No
CSA STAR certification No
PCI certification No
Other security certifications Yes
Any other security certifications SOC2

Security governance

Security governance
Named board-level person responsible for service security Yes
Security governance certified Yes
Security governance standards
  • ISO/IEC 27001
  • Other
Other security governance standards SOC2
Information security policies and processes Multiple policies and standards exist from User security awareness and integrity training for all staff to the more specific standards and policies - IT Security Policy, Privileged User, Vulnerability management, Log Management, System access management, Information classification requirements to name a few

Operational security

Operational security
Configuration and change management standard Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Configuration and change management approach As per SOC2 and ISO27001 standards
Vulnerability management type Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Vulnerability management approach As per SOC2 and ISO27001 standards
Protective monitoring type Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Protective monitoring approach As per SOC2 and ISO27001 standards
Incident management type Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
Incident management approach As per SOC2 and ISO27001 standards

Secure development

Secure development
Approach to secure software development best practice Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

Public sector networks
Connection to public sector networks No

Pricing

Pricing
Price £20000 per instance per year
Discount for educational organisations No
Free trial available Yes
Description of free trial We provide trial versions as in Proof of Concept / Minimal Viable Product for a limited scope that allow us to demonstrate the value SOFY can bring to your organisation. We can offer a free demo, and typically do an initial minimal viable product for a symbolic fee of £2k.
Link to free trial Free guided demo available on request.

Documents

Documents
Pricing document View uploaded document
Skills Framework for the Information Age rate card View uploaded document
Terms and conditions document View uploaded document
Return to top ↑