thetenderspace.com

Copronet

Copronet provides a platform for engaging, reviewing and managing the construction supply chain. It provides solutions for managing requests for information/ quotes, tender documentation and contracts.
An additional verification process accorded to PAS91 saves time and gives assurances to both buyers and sellers. Financial due diligence is built in.

Features

  • Verification process to provide approved contractors
  • Project management tool for collaboration
  • Financial due diligence tools inbuilt
  • Noticeboard for posting projects and requirements
  • Algorithm to match buyers and sellers in discrete environment
  • Secure communication tools built in
  • Network and contact management features
  • Real time alerts for work, specialists and financial changes
  • Update social media accounts from activity page
  • No/ low cost

Benefits

  • Verification of skills qualifications accreditations and financials
  • Project management - easy to understand and use with drag/drop
  • Financials - live information/ alerts give confidence of choosing partners
  • Broad selection of projects with saved searches to save time
  • Review possible matches discretely with identity protected
  • Messaging in one place for ease and audit purposes
  • Contacts can be grouped, sorted, favourited and bulk messaged
  • Alerts of possible financial risks give confidence and intelligence
  • Post to LinkedIn, Twitter, Facebook from to save time
  • Business model aims to democratise access to tech for SME's

Pricing

£12 per person per month

Service documents

Framework

G-Cloud 11

Service ID

3 8 5 9 5 8 9 4 0 2 0 1 3 5 2

Contact

thetenderspace.com

David Stapleton

08454685000

david.stapleton@copronet.com

Service scope

Software add-on or extension
No
Cloud deployment model
Hybrid cloud
Service constraints
There are no service constraints
System requirements
Internet access is the only requirement

User support

Email or online ticketing support
Email or online ticketing
Support response times
Support is provided during usual business hours
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
Web chat
Web chat support availability
9 to 5 (UK time), Monday to Friday
Web chat support accessibility standard
WCAG 2.1 AA or EN 301 549
Web chat accessibility testing
None
Onsite support
Yes, at extra cost
Support levels
On site support is available at a cost of £50 per hour.
Technical support can be provided via messaging and Skype.
Support available to third parties
Yes

Onboarding and offboarding

Getting started
Following registration, users are onboard through a series of walk-throughs. This is supported by chat.
Service documentation
No
End-of-contract data extraction
Data is extracted by downloading documentation and csv/ excel files of actions and communications.
End-of-contract process
At the end of the contract, the buyer can simply deactivate their account. If requested, all identifiable data will be deleted.

Using the service

Web browser interface
Yes
Supported browsers
  • Internet Explorer 9
  • Internet Explorer 10
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
Application to install
No
Designed for use on mobile devices
Yes
Differences between the mobile and desktop service
None
Service interface
No
API
No
Customisation available
Yes
Description of customisation
By agreement, certain elements of the service can be tailored and/ or developed for the needs of a particular user by the development team.

Scaling

Independence of resources
Servers are available on demand via AWS and load balanced so peak usage triggers more server capacity becoming available.

Analytics

Service usage metrics
Yes
Metrics types
Service metrics can be provided via Google Data Studio and Google Analytics.
Reporting types
  • Real-time dashboards
  • Regular reports
  • Reports on request

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Baseline Personnel Security Standard (BPSS)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
European Economic Area (EEA)
User control over data storage and processing locations
No
Datacentre security standards
Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency
At least every 6 months
Penetration testing approach
Another external penetration testing organisation
Protecting data at rest
  • Encryption of all physical media
  • Scale, obfuscating techniques, or data storage sharding
Data sanitisation process
No
Equipment disposal approach
A third-party destruction service

Data importing and exporting

Data export approach
Users export data by report, by csv, by excel or by download.
Data export formats
  • CSV
  • Other
Data import formats
  • CSV
  • Other

Data-in-transit protection

Data protection between buyer and supplier networks
IPsec or TLS VPN gateway
Data protection within supplier network
IPsec or TLS VPN gateway

Availability and resilience

Guaranteed availability
N/A
Approach to resilience
Available on request
Outage reporting
Email alerts

Identity and authentication

User authentication needed
Yes
User authentication
Username or password
Access restrictions in management interfaces and support channels
It is standard Copronet policy to define and implement access restrictions in management interfaces and support channels taking a customers requirements into account.
Users are able to manage account access and visibility of team members and collaborative members with a variety of administration settings.
Access restriction testing frequency
At least once a year
Management access authentication
Username or password

Audit information for users

Access to user activity audit information
Users contact the support team to get audit information
How long user audit data is stored for
User-defined
Access to supplier activity audit information
Users contact the support team to get audit information
How long supplier audit data is stored for
User-defined
How long system logs are stored for
User-defined

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Other security certifications
No

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
Yes
Security governance standards
ISO/IEC 27001
Information security policies and processes
POLICY
• The Chief Executive Officer has approved the Information Security Policy.
• It is the Policy of the “The Tender Space Ltd” to ensure that:
1. Information will be protected from a loss of: confidentiality, integrity and availability.
2. Regulatory and legislative requirements will be met (note 5).
3. Business continuity plans will be produced, maintained and tested (note 6).
4. Information security training will be available to all staff.
5. All breaches of information security, actual or suspected, will be reported to, and investigated by, the Information Security Manager.

Guidance and procedures will be produced to support this policy. These may/will include incident handling, information backup, system access, virus controls, passwords and encryption.
The role and responsibility of the designated Information Security Manager is to manage information security and to provide advice and guidance on implementation of the Information Security Policy.
The designated owner of the Information Security Policy [David Stapleton] has direct responsibility for maintaining and reviewing the Information Security Policy.
All managers are directly responsible for implementing the Information Security Policy within their business areas.
It is the responsibility of each employee to adhere to the Information Security Policy.

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
1. Version Control: Check the work into a common repository and to see changes done with full version history.
2. Baseline and release information: When was the last version released, what it contained, and having a baseline version to deploy at any time.
3. Audits & Review: Audit to ensure that people are actually following the configuration management and versioning system properly.
4. Documented Process: An agreed upon process to ensure compliance in actual implementation.
5. Build, Integrate and Deploy Scripts: Common, standard scripts that automate the work of building, testing, integrating, deploying, and removing manual errors from the process.
Vulnerability management type
Supplier-defined controls
Vulnerability management approach
The Company identifies all IP addresses for its domains and sub domains.
The organisations devices are managed and scanned regularly by a dedicated 3rd party.
The IP addresses for our partners are regularly scanned.

Scanned items include:

• Operating Systems
• Web Servers
• SMTP/POP Servers
• Firewalls
• MS SQL database
• Wireless Access Points
• Patches are deployed as quickly as possible after pre-testing before applying them to live systems. First priority is given to the most critical issues facing the systems.
Potential risks and threats are identified by a 3rd party consultant who uses bespoke VM software.
Protective monitoring type
Supplier-defined controls
Protective monitoring approach
Systems within AWS are extensively instrumented to monitor key operational and security metrics. Alarms are configured to automatically notify operations and management personnel when early warning thresholds are crossed on key metrics. When a threshold is crossed, the AWS incident response process is initiated. The Amazon Incident Response team employs industry-standard diagnostic procedures to drive resolution during business-impacting events. Staff operates 24x7x365 coverage to detect incidents and manage the impact to resolution.
Incident management type
Undisclosed
Incident management approach
The Company does not yet have pre-defined processes for common events. Users report incidents either by chat, mail or telephone support.
Once an incident is reported, it is logged with the development team who identify the source/ cause of the incident and report on pre-testing and patching before implementing repair.

Secure development

Approach to secure software development best practice
Conforms to a recognised standard, but self-assessed

Public sector networks

Connection to public sector networks
No

Pricing

Price
£12 per person per month
Discount for educational organisations
Yes
Free trial available
Yes
Description of free trial
Complete access is free for one month
Link to free trial
https://app.copronet.com/register/?_ga=2.23847418.1123477621.1558105641-822114089.1555408273

Service documents

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