Bespoke Digital Application Development and Implementation including Dynamics 365
The Application Development Teams work in squads to develop next generation cloud-based applications. Specialising in integration with PaaS services, the team develop responsive and feature rich applications that utilise the best technologies the cloud has to offer. Including PowerApps, PowerPlatform supporting the common data platform Dynamics 365
Features
- Two Week Development Sprints (time boxed), Agile
- Methodology, Cloud Native Development, Microservices, PaaS
- Integration, Dedicated Team of Engineers, Architects, Testers, Product Managers
- Container Based Architectures, NodeJS, ReactJS, Other languages
- MongoDB, DocumentDB, PostgreSQL, DynamoDB
- PowerApps, Common Data Platform, Sales, Customer Services and Management
- PowerPlatform, Track and Trace, Complex Case Management
Benefits
- Application Modernisation, New Digital Revenue Streams, Customer Experience Apps
- Faster Development Releases, Integrated Cognitive Services
- Enterprise Grade Application Development, Bespoke Development Aligned to Release plan
- Microsoft Dynamics Optimisation Customisation Integration Workflow
Pricing
£23,000 a unit
- Education pricing available
- Free trial available
Service documents
Request an accessible format
Framework
G-Cloud 11
Service ID
3 8 5 3 9 9 0 7 0 2 5 0 3 0 6
Contact
ANS Group
Anthony Maxwell
Telephone: +44 (0) 1612271000
Email: tenders@ansgroup.co.uk
Service scope
- Software add-on or extension
- Yes, but can also be used as a standalone service
- What software services is the service an extension to
- Application Planning & Design
- Cloud deployment model
-
- Public cloud
- Private cloud
- Community cloud
- Hybrid cloud
- Service constraints
- There are no constraints
- System requirements
- There are no system requirements.
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
-
Customers will be able to take advantage of industry leading certified engineers and experts on the end of the phone 24x7x365.The service desk is backed by ITIL aligned process and provides comprehensive Response SLAs from P1 to P5:
P1 - 30 Mins
P2 - 1 Hour
P3 - 4 Hours
P4 - 1 Day
P5 - 2 Days
All incidents are recorded in ANS’ Service Desk ITSM system under the Incident Management workflow. ANS records the name of the person reporting the incident, call time and any pertinent information, along with resolution criteria ensuring that the workflow is initiated correctly. - User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- None or don’t know
- Phone support
- Yes
- Phone support availability
- 24 hours, 7 days a week
- Web chat support
- Web chat
- Web chat support availability
- 24 hours, 7 days a week
- Web chat support accessibility standard
- None or don’t know
- How the web chat support is accessible
- Integration with Microsoft Teams/Slack
- Web chat accessibility testing
- Though we do not conduct any formal testing assistive technology users – We have selected both Teams and Slack due to the variety of communication methods that are integrated – text chat, voice and video.
- Onsite support
- Yes, at extra cost
- Support levels
- ANS provide support as part of our managed apps offering.
- Support available to third parties
- Yes
Onboarding and offboarding
- Getting started
- If there is a requirement we can build on boarding tools and other FAQ style functionality such as a chatbot
- Service documentation
- Yes
- Documentation formats
-
- Other
- Other documentation formats
- Swagger
- End-of-contract data extraction
- N/A
- End-of-contract process
- N/A
Using the service
- Web browser interface
- Yes
- Supported browsers
-
- Internet Explorer 9
- Internet Explorer 10
- Internet Explorer 11
- Microsoft Edge
- Firefox
- Chrome
- Safari 9+
- Opera
- Application to install
- Yes
- Compatible operating systems
-
- Android
- IOS
- Linux or Unix
- MacOS
- Windows
- Windows Phone
- Other
- Designed for use on mobile devices
- Yes
- Differences between the mobile and desktop service
- The application is fully responsive and will operate the same on mobile and desktop
- Service interface
- No
- API
- Yes
- What users can and can't do using the API
- We take an API Centric approach to application development and will develop a bespoke API if there is a requirement
- API documentation
- Yes
- API documentation formats
- Open API (also known as Swagger)
- API sandbox or test environment
- No
- Customisation available
- Yes
- Description of customisation
- If there is a requirement we can build on boarding tools and other FAQ style functionality such as a chatbot
Scaling
- Independence of resources
- We use cloud native technologies and design architectures which leverage containers, microservices, functions as a service and event driven services to ensure the application scales effectively.
Analytics
- Service usage metrics
- Yes
- Metrics types
- ANS can build an integrated metrics service and visuale usage data in any business intelligence tool such as PowerBi
- Reporting types
-
- API access
- Real-time dashboards
- Regular reports
- Reports on request
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2012
- Government security clearance
- Up to Security Clearance (SC)
Asset protection
- Knowledge of data storage and processing locations
- Yes
- Data storage and processing locations
- United Kingdom
- User control over data storage and processing locations
- Yes
- Datacentre security standards
- Complies with a recognised standard (for example CSA CCM version 3.0)
- Penetration testing frequency
- At least every 6 months
- Penetration testing approach
- Another external penetration testing organisation
- Protecting data at rest
- Encryption of all physical media
- Data sanitisation process
- Yes
- Data sanitisation type
- Deleted data can’t be directly accessed
- Equipment disposal approach
- Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001
Data importing and exporting
- Data export approach
- N/A
- Data export formats
- Other
- Other data export formats
-
- Swagger
- Data import formats
-
- CSV
- ODF
Data-in-transit protection
- Data protection between buyer and supplier networks
- Other
- Other protection between networks
- N/A
- Data protection within supplier network
-
- TLS (version 1.2 or above)
- IPsec or TLS VPN gateway
- Legacy SSL and TLS (under version 1.2)
Availability and resilience
- Guaranteed availability
- Dependant upon developed software requirements.
- Approach to resilience
- Dependant upon developed software requirements.
- Outage reporting
- Dependant upon developed software requirements.
Identity and authentication
- User authentication needed
- Yes
- User authentication
-
- 2-factor authentication
- Username or password
- Access restrictions in management interfaces and support channels
- Access restrictions are dependent on the bespoke requirements of the software being developed.
- Access restriction testing frequency
- At least every 6 months
- Management access authentication
-
- 2-factor authentication
- Username or password
Audit information for users
- Access to user activity audit information
- Users have access to real-time audit information
- How long user audit data is stored for
- User-defined
- Access to supplier activity audit information
- Users have access to real-time audit information
- How long supplier audit data is stored for
- User-defined
- How long system logs are stored for
- User-defined
Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- Alcumus ISOQAR
- ISO/IEC 27001 accreditation date
- 19/06/2018
- What the ISO/IEC 27001 doesn’t cover
- .
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- Yes
- Who accredited the PCI DSS certification
- NCC Group
- PCI DSS accreditation date
- 01/04/2016
- What the PCI DSS doesn’t cover
- .
- Other security certifications
- Yes
- Any other security certifications
- Cyber Essentials
Security governance
- Named board-level person responsible for service security
- Yes
- Security governance certified
- Yes
- Security governance standards
-
- ISO/IEC 27001
- Other
- Other security governance standards
- Cyber Essentials
- Information security policies and processes
- ANS follows the information security policies and guidelines in line with ISO27001.
Operational security
- Configuration and change management standard
- Supplier-defined controls
- Configuration and change management approach
-
Internal ANS Change is managed through the application of standard project management process with all projects progressing through approval, CAB review and sign off by stage. All ANS Business Change includes the following managed stages (whether these are deployed on a formal or informal basis is determined by the size of the project, by cost, resource application and risk):
• Executive or Higher Management sponsor
• Business Case and Success Criteria
• Scope definition
• Documentation
• Risk & Opportunity assessment
• Milestone or stage review
• Stage sign off
• Final Review
• Testing
• Deployment
• Lessons Learned - Vulnerability management type
- Supplier-defined controls
- Vulnerability management approach
- Though these are developed in line with ISO27001 and Cyber Essentials, the vulnerability management approach is dictated by the specific requirements of the Application being developed.
- Protective monitoring type
- Supplier-defined controls
- Protective monitoring approach
-
ANS has implemented an Information Security Management System (ISMS) that has been verified by our external accreditor to be compliant with the international standard for Information Security Management, ISO/IEC 27001. This system is supported by the ISMS manual, detailed policies and procedures, and underpinned by the pragmatic application of industry best practice. The ISMS defines ANS’ approach to its key protective security functions, corresponding in turn to the requirement of the standard (ISO/IEC 27001:2013).
We use the ISMS to develop a Protective Security environment, focusing on the Physical, Personnel and Information assets. - Incident management type
- Supplier-defined controls
- Incident management approach
- Our incident management approach is designed inline with ITIL v.3 standards and Agile methodologies.
Secure development
- Approach to secure software development best practice
- Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)
Public sector networks
- Connection to public sector networks
- No
Pricing
- Price
- £23,000 a unit
- Discount for educational organisations
- Yes
- Free trial available
- Yes
- Description of free trial
- We offer free source code for different bots to allow buyers to build upon. This source code is available via github