OpenCell Limited

Mobile Operator In-Building Coverage

OpenCell provide a fully managed solution based on small cells (known as Femtocells) that delivers and maintains mobile network coverage indoors for all 4 UK mobile network operators (Vodafone, Telefonica (O2), EE and Three.

Features

  • Mobile Network Coverage
  • Design, Build and Operate in-building coverage service
  • Coverage booster using fully legal small cells
  • Fully managed 3G and 4G mobile network coverage service
  • Independently installed and maintained, Operator approved mobile network coverage

Benefits

  • Enables mobile phones to work inside buildings with no signal
  • Overcomes missed or dropped mobile phone call issues
  • Enabler for Bring your Own Device policies
  • Provides all 4 UK mobile networks including their virtual networks
  • Cloud support by providing mobile network data connection
  • Low space requirement on site (1U in comms room)
  • Low cost compared to previous Distributed Antenna System technology
  • 24/7 remote monitoring and next day on site repair
  • No more dropped business by missed or dropped mobile calls

Pricing

£32525 per unit

Service documents

G-Cloud 10

384152031272196

OpenCell Limited

Graham Payne

07956241722

graham@opencell.co.uk

Planning

Planning
Planning service No

Training

Training
Training service provided No

Setup and migration

Setup and migration
Setup or migration service available No

Quality assurance and performance testing

Quality assurance and performance testing
Quality assurance and performance testing service Yes
How the quality assurance and performance testing works We provide mobile network radio frequency surveys and testing to show the quality of the mobile networks inside buildings

Security testing

Security testing
Security services No

Ongoing support

Ongoing support
Ongoing support service No

Service scope

Service scope
Service constraints Currently we supply 3G service only. We are working with the mobile Operators to develop their 4G small cell solutions.

User support

User support
Email or online ticketing support Email or online ticketing
Support response times Typically 2 hour response to eMail support requests, 6 hour remote repair of any faults. Next day swap repair of faulty hardware.
User can manage status and priority of support tickets No
Phone support Yes
Phone support availability 9 to 5 (UK time), Monday to Friday
Web chat support No
Support levels Site Fault - 24 hour repair
Minor Service Failure - 48 hours (during office hours)

Resellers

Resellers
Supplier type Reseller providing extra features and support
Organisation whose services are being resold We resell Operators Femtocells providing design, installation and managed services

Staff security

Staff security
Staff security clearance Staff screening not performed
Government security clearance Up to Security Clearance (SC)

Pricing

Pricing
Price £32525 per unit
Discount for educational organisations No

Documents

Documents
Pricing document View uploaded document
Service definition document View uploaded document
Terms and conditions document View uploaded document
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