Daemon Solutions

Task Daemon

Task Daemon is a Saas (software as a
service) product, providing every business
unit within any size organisation a dynamic,
real-time prioritised store specific task list.
Task Daemon replaces all current paper-
based tasks with one consistent digital
user experience, available on any device
on any platform.

Features

  • Dynamic task prioritisation and checklists
  • Intelligent Reporting for smarter decision-making
  • Increased transparency and compliance, audit capabilities, alerts and notifications
  • Identify key operational efficiencies
  • Advanced audit capabilities
  • Easy to deploy on all devices
  • Optimises your business with real time reporting and notifications
  • Real time view of task progress/cost/compliance
  • Workload manager for resource planning

Benefits

  • ‘Retail Ready’ design and architecture, operating in real time.
  • Configurable to any retail store environment.
  • Advanced analytics enables optimised store modelling.
  • Powerful insight into store standards and behaviours.
  • Increase the company’s bottom line.
  • Increase in store efficiency
  • Understand store behaviour.
  • Reduction in store visits and audits.

Pricing

£299 to £299 per unit per month

  • Education pricing available

Service documents

G-Cloud 11

383227608826410

Daemon Solutions

Mike King

08000463987

gcloud@daemonsolutions.com

Service scope

Service scope
Software add-on or extension No
Cloud deployment model Public cloud
Service constraints No
System requirements Modern Web browser

User support

User support
Email or online ticketing support Email or online ticketing
Support response times 24/7
User can manage status and priority of support tickets No
Phone support No
Web chat support No
Onsite support Yes, at extra cost
Support levels TBC
Support available to third parties No

Onboarding and offboarding

Onboarding and offboarding
Getting started Task Daemon has an Intuitive interface, however onsite training can be provided on request.
Task Daemon has extensive user documentation and online examples.
Service documentation Yes
Documentation formats PDF
End-of-contract data extraction Available on Request
End-of-contract process Set up costs
Support
Development
Future iterations

Using the service

Using the service
Web browser interface Yes
Supported browsers
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
Application to install No
Designed for use on mobile devices Yes
Differences between the mobile and desktop service No functional differences, however the application is optimised for mobile screens.
Service interface No
API Yes
What users can and can't do using the API Available on request
API documentation Yes
API documentation formats PDF
API sandbox or test environment Yes
Customisation available Yes
Description of customisation Available on request

Scaling

Scaling
Independence of resources Available on request

Analytics

Analytics
Service usage metrics Yes
Metrics types Available on request
Reporting types
  • API access
  • Real-time dashboards
  • Regular reports
  • Reports on request

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Other security clearance
Government security clearance Up to Security Clearance (SC)

Asset protection

Asset protection
Knowledge of data storage and processing locations Yes
Data storage and processing locations United Kingdom
User control over data storage and processing locations No
Datacentre security standards Managed by a third party
Penetration testing frequency At least every 6 months
Penetration testing approach In-house
Protecting data at rest Other
Other data at rest protection approach Data is all stored in Amazon Web Services.
Data sanitisation process No
Equipment disposal approach A third-party destruction service

Data importing and exporting

Data importing and exporting
Data export approach User Interface
Data export formats CSV
Data import formats CSV

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks TLS (version 1.2 or above)
Data protection within supplier network TLS (version 1.2 or above)

Availability and resilience

Availability and resilience
Guaranteed availability Available on request
Approach to resilience Available on request
Outage reporting Available on request

Identity and authentication

Identity and authentication
User authentication needed Yes
User authentication
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
Access restrictions in management interfaces and support channels Admin function allows setting of user permissions and control accessible functionality
Access restriction testing frequency At least every 6 months
Management access authentication
  • Identity federation with existing provider (for example Google Apps)
  • Username or password

Audit information for users

Audit information for users
Access to user activity audit information Users contact the support team to get audit information
How long user audit data is stored for At least 12 months
Access to supplier activity audit information Users receive audit information on a regular basis
How long supplier audit data is stored for At least 12 months
How long system logs are stored for At least 12 months

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification No
ISO 28000:2007 certification No
CSA STAR certification No
PCI certification No
Other security certifications No

Security governance

Security governance
Named board-level person responsible for service security Yes
Security governance certified No
Security governance approach Daemon Solutions security is in line with ISO 27001.
Information security policies and processes Available on request

Operational security

Operational security
Configuration and change management standard Supplier-defined controls
Configuration and change management approach Available on request
Vulnerability management type Undisclosed
Vulnerability management approach Available on request
Protective monitoring type Undisclosed
Protective monitoring approach Available on request
Incident management type Undisclosed
Incident management approach Available on request

Secure development

Secure development
Approach to secure software development best practice Conforms to a recognised standard, but self-assessed

Public sector networks

Public sector networks
Connection to public sector networks No

Pricing

Pricing
Price £299 to £299 per unit per month
Discount for educational organisations Yes
Free trial available No

Service documents

pdf document: Pricing document odt document: Skills Framework for the Information Age rate card pdf document: Service definition document pdf document: Terms and conditions
Service documents
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