Daemon Solutions

Task Daemon

Task Daemon is a Saas (software as a
service) product, providing every business
unit within any size organisation a dynamic,
real-time prioritised store specific task list.
Task Daemon replaces all current paper-
based tasks with one consistent digital
user experience, available on any device
on any platform.

Features

  • Dynamic task prioritisation and checklists
  • Intelligent Reporting for smarter decision-making
  • Increased transparency and compliance, audit capabilities, alerts and notifications
  • Identify key operational efficiencies
  • Advanced audit capabilities
  • Easy to deploy on all devices
  • Optimises your business with real time reporting and notifications
  • Real time view of task progress/cost/compliance
  • Workload manager for resource planning

Benefits

  • ‘Retail Ready’ design and architecture, operating in real time.
  • Configurable to any retail store environment.
  • Advanced analytics enables optimised store modelling.
  • Powerful insight into store standards and behaviours.
  • Increase the company’s bottom line.
  • Increase in store efficiency
  • Understand store behaviour.
  • Reduction in store visits and audits.

Pricing

£299 to £299 per unit per month

  • Education pricing available

Service documents

Framework

G-Cloud 11

Service ID

3 8 3 2 2 7 6 0 8 8 2 6 4 1 0

Contact

Daemon Solutions

Mike King

08000463987

gcloud@dae.mn

Service scope

Software add-on or extension
No
Cloud deployment model
Public cloud
Service constraints
No
System requirements
Modern Web browser

User support

Email or online ticketing support
Email or online ticketing
Support response times
24/7
User can manage status and priority of support tickets
No
Phone support
No
Web chat support
No
Onsite support
Yes, at extra cost
Support levels
TBC
Support available to third parties
No

Onboarding and offboarding

Getting started
Task Daemon has an Intuitive interface, however onsite training can be provided on request.
Task Daemon has extensive user documentation and online examples.
Service documentation
Yes
Documentation formats
PDF
End-of-contract data extraction
Available on Request
End-of-contract process
Set up costs
Support
Development
Future iterations

Using the service

Web browser interface
Yes
Supported browsers
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
Application to install
No
Designed for use on mobile devices
Yes
Differences between the mobile and desktop service
No functional differences, however the application is optimised for mobile screens.
Service interface
No
API
Yes
What users can and can't do using the API
Available on request
API documentation
Yes
API documentation formats
PDF
API sandbox or test environment
Yes
Customisation available
Yes
Description of customisation
Available on request

Scaling

Independence of resources
Available on request

Analytics

Service usage metrics
Yes
Metrics types
Available on request
Reporting types
  • API access
  • Real-time dashboards
  • Regular reports
  • Reports on request

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Security Clearance (SC)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
United Kingdom
User control over data storage and processing locations
No
Datacentre security standards
Managed by a third party
Penetration testing frequency
At least every 6 months
Penetration testing approach
In-house
Protecting data at rest
Other
Other data at rest protection approach
Data is all stored in Amazon Web Services.
Data sanitisation process
No
Equipment disposal approach
A third-party destruction service

Data importing and exporting

Data export approach
User Interface
Data export formats
CSV
Data import formats
CSV

Data-in-transit protection

Data protection between buyer and supplier networks
TLS (version 1.2 or above)
Data protection within supplier network
TLS (version 1.2 or above)

Availability and resilience

Guaranteed availability
Available on request
Approach to resilience
Available on request
Outage reporting
Available on request

Identity and authentication

User authentication needed
Yes
User authentication
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
Access restrictions in management interfaces and support channels
Admin function allows setting of user permissions and control accessible functionality
Access restriction testing frequency
At least every 6 months
Management access authentication
  • Identity federation with existing provider (for example Google Apps)
  • Username or password

Audit information for users

Access to user activity audit information
Users contact the support team to get audit information
How long user audit data is stored for
At least 12 months
Access to supplier activity audit information
Users receive audit information on a regular basis
How long supplier audit data is stored for
At least 12 months
How long system logs are stored for
At least 12 months

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Other security certifications
No

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
No
Security governance approach
Daemon Solutions security is in line with ISO 27001.
Information security policies and processes
Available on request

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
Available on request
Vulnerability management type
Undisclosed
Vulnerability management approach
Available on request
Protective monitoring type
Undisclosed
Protective monitoring approach
Available on request
Incident management type
Undisclosed
Incident management approach
Available on request

Secure development

Approach to secure software development best practice
Conforms to a recognised standard, but self-assessed

Public sector networks

Connection to public sector networks
No

Pricing

Price
£299 to £299 per unit per month
Discount for educational organisations
Yes
Free trial available
No

Service documents

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