360 Systems Limited

360 Classification

360 Classification enforces positive classification of documents and emails at the point of save, print and send. It is available for Microsoft Office Word, Excel, PowerPoint, Visio, Outlook and IBM Notes email.


  • Document and Email Classification
  • Works with Microsoft Office, Outlook and IBM Notes
  • Central control of classification definitions
  • Custom markers and help descriptions
  • Editor selection of classification
  • Warnings when a classification is downgraded
  • Stamps Classification visually and in metadata of content
  • Mark Header, Footer or Subject with the visual description
  • Metadata available to SharePoint


  • Mandates compliance to standards
  • Government Classification, Record Management, ISO27001
  • Creates consistent classification
  • Enforces Classification at the point of creation, editing or emailing
  • Promotes ownership of classification by creators and distributors
  • Improves awareness and adoption of classification scheme
  • Enables configuring of routing rules in mail gateway to Classifications


£4.10 to £11.00 per user per year

Service documents

G-Cloud 11


360 Systems Limited

Richard Evans

0151 3557911


Service scope

Service scope
Software add-on or extension Yes
What software services is the service an extension to Microsoft Office, Word, Excel, Powerpoint, Visio, Outlook Email, IBM Notes Mail.
Cloud deployment model Private cloud
Service constraints None
System requirements
  • Available for: Microsoft Office 2010, 2013, 2016, O365
  • Avaialble for: IBM Notes 8, 9, 10

User support

User support
Email or online ticketing support Email or online ticketing
Support response times Monday to Friday 08:30 to 17:00 we respond within 1 hour.
User can manage status and priority of support tickets No
Phone support Yes
Phone support availability 9 to 5 (UK time), Monday to Friday
Web chat support Web chat
Web chat support availability 9 to 5 (UK time), Monday to Friday
Web chat support accessibility standard None or don’t know
How the web chat support is accessible Web chat is accessible from the www.360-systems.com website.
Web chat accessibility testing We have not completed testing of web chat with assistive technology users.
Onsite support Yes, at extra cost
Support levels Remote Support is available Monday to Friday 09:00 to 17:00.
A Technical Account Manager is available to answer your questions by email or phone.
Support is part of the subscription package.
Support available to third parties Yes

Onboarding and offboarding

Onboarding and offboarding
Getting started Technical Account Manager is assigned to guide the setup, implementation and be an escalation point for support.
Trial of generic configuration is recommended to the organisation, before committing to a subscription.
Documentation is provided for the step by step setup and use of the software.
Service documentation Yes
Documentation formats PDF
End-of-contract data extraction No data is held.
End-of-contract process Reminders to renew the software appear when the contract date has expired. If the software is not to be renewed, it is uninstalled.

Using the service

Using the service
Web browser interface No
Application to install Yes
Compatible operating systems Windows
Designed for use on mobile devices Yes
Differences between the mobile and desktop service Mobile devices access funtionality via browser.
Customisation available Yes
Description of customisation Classifications and definitions can be configured to the Organisation to enable compliance to standards such as Government Classification, Document & Record Management, ISO 270001.


Independence of resources Functionality mainly takes place on client device.


Service usage metrics No


Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Staff screening not performed
Government security clearance Up to Security Clearance (SC)

Asset protection

Asset protection
Knowledge of data storage and processing locations Yes
Data storage and processing locations
  • United Kingdom
  • European Economic Area (EEA)
User control over data storage and processing locations Yes
Datacentre security standards Managed by a third party
Penetration testing frequency At least once a year
Penetration testing approach In-house
Protecting data at rest Encryption of all physical media
Data sanitisation process Yes
Data sanitisation type Explicit overwriting of storage before reallocation
Equipment disposal approach A third-party destruction service

Data importing and exporting

Data importing and exporting
Data export approach N/A
Data export formats CSV
Data import formats CSV

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks TLS (version 1.2 or above)
Data protection within supplier network TLS (version 1.2 or above)

Availability and resilience

Availability and resilience
Guaranteed availability N/A
Approach to resilience N/A
Outage reporting N/A

Identity and authentication

Identity and authentication
User authentication needed Yes
User authentication Other
Other user authentication Defined by the customer's infrastructure and policies.
Access restrictions in management interfaces and support channels Active Directory and Operational Procedures.
Access restriction testing frequency Never
Management access authentication Other
Description of management access authentication Active Directory

Audit information for users

Audit information for users
Access to user activity audit information Users contact the support team to get audit information
How long user audit data is stored for At least 12 months
Access to supplier activity audit information Users contact the support team to get audit information
How long supplier audit data is stored for At least 12 months
How long system logs are stored for At least 12 months

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification No
ISO 28000:2007 certification No
CSA STAR certification No
PCI certification No
Other security certifications No

Security governance

Security governance
Named board-level person responsible for service security Yes
Security governance certified No
Security governance approach Information available on request.
Information security policies and processes Information available on request.

Operational security

Operational security
Configuration and change management standard Supplier-defined controls
Configuration and change management approach 360 Systems has defined processes for the implementation and upgrade of builds for each organisation. The implementation and support team are responsible for scheduling and executing change. DevOps tools are used to manage the development branches through to the live environment.
Vulnerability management type Supplier-defined controls
Vulnerability management approach N/A
Protective monitoring type Undisclosed
Protective monitoring approach N/A
Incident management type Undisclosed
Incident management approach N/A

Secure development

Secure development
Approach to secure software development best practice Supplier-defined process

Public sector networks

Public sector networks
Connection to public sector networks No


Price £4.10 to £11.00 per user per year
Discount for educational organisations No
Free trial available Yes
Description of free trial You can download a 30 day free trial of the software configured with standard classifications,
Link to free trial https://www.360-systems.com/classification

Service documents

pdf document: Pricing document pdf document: Skills Framework for the Information Age rate card pdf document: Terms and conditions
Service documents
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