360 Systems Limited

360 Classification

360 Classification enforces positive classification of documents and emails at the point of save, print and send. It is available for Microsoft Office Word, Excel, PowerPoint, Visio, Outlook and IBM Notes email.

Features

  • Document and Email Classification
  • Works with Microsoft Office, Outlook and IBM Notes
  • Central control of classification definitions
  • Custom markers and help descriptions
  • Editor selection of classification
  • Warnings when a classification is downgraded
  • Stamps Classification visually and in metadata of content
  • Mark Header, Footer or Subject with the visual description
  • Metadata available to SharePoint

Benefits

  • Mandates compliance to standards
  • Government Classification, Record Management, ISO27001
  • Creates consistent classification
  • Enforces Classification at the point of creation, editing or emailing
  • Promotes ownership of classification by creators and distributors
  • Improves awareness and adoption of classification scheme
  • Enables configuring of routing rules in mail gateway to Classifications

Pricing

£4.10 to £11.00 per user per year

Service documents

Framework

G-Cloud 11

Service ID

3 7 4 5 1 1 6 6 7 1 0 7 6 6 8

Contact

360 Systems Limited

Richard Evans

0151 3557911

richard.evans@360-systems.com

Service scope

Software add-on or extension
Yes
What software services is the service an extension to
Microsoft Office, Word, Excel, Powerpoint, Visio, Outlook Email, IBM Notes Mail.
Cloud deployment model
Private cloud
Service constraints
None
System requirements
  • Available for: Microsoft Office 2010, 2013, 2016, O365
  • Avaialble for: IBM Notes 8, 9, 10

User support

Email or online ticketing support
Email or online ticketing
Support response times
Monday to Friday 08:30 to 17:00 we respond within 1 hour.
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
Web chat
Web chat support availability
9 to 5 (UK time), Monday to Friday
Web chat support accessibility standard
None or don’t know
How the web chat support is accessible
Web chat is accessible from the www.360-systems.com website.
Web chat accessibility testing
We have not completed testing of web chat with assistive technology users.
Onsite support
Yes, at extra cost
Support levels
Remote Support is available Monday to Friday 09:00 to 17:00.
A Technical Account Manager is available to answer your questions by email or phone.
Support is part of the subscription package.
Support available to third parties
Yes

Onboarding and offboarding

Getting started
Technical Account Manager is assigned to guide the setup, implementation and be an escalation point for support.
Trial of generic configuration is recommended to the organisation, before committing to a subscription.
Documentation is provided for the step by step setup and use of the software.
Service documentation
Yes
Documentation formats
PDF
End-of-contract data extraction
No data is held.
End-of-contract process
Reminders to renew the software appear when the contract date has expired. If the software is not to be renewed, it is uninstalled.

Using the service

Web browser interface
No
Application to install
Yes
Compatible operating systems
Windows
Designed for use on mobile devices
Yes
Differences between the mobile and desktop service
Mobile devices access funtionality via browser.
Service interface
No
API
No
Customisation available
Yes
Description of customisation
Classifications and definitions can be configured to the Organisation to enable compliance to standards such as Government Classification, Document & Record Management, ISO 270001.

Scaling

Independence of resources
Functionality mainly takes place on client device.

Analytics

Service usage metrics
No

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Staff screening not performed
Government security clearance
Up to Security Clearance (SC)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
  • United Kingdom
  • European Economic Area (EEA)
User control over data storage and processing locations
Yes
Datacentre security standards
Managed by a third party
Penetration testing frequency
At least once a year
Penetration testing approach
In-house
Protecting data at rest
Encryption of all physical media
Data sanitisation process
Yes
Data sanitisation type
Explicit overwriting of storage before reallocation
Equipment disposal approach
A third-party destruction service

Data importing and exporting

Data export approach
N/A
Data export formats
CSV
Data import formats
CSV

Data-in-transit protection

Data protection between buyer and supplier networks
TLS (version 1.2 or above)
Data protection within supplier network
TLS (version 1.2 or above)

Availability and resilience

Guaranteed availability
N/A
Approach to resilience
N/A
Outage reporting
N/A

Identity and authentication

User authentication needed
Yes
User authentication
Other
Other user authentication
Defined by the customer's infrastructure and policies.
Access restrictions in management interfaces and support channels
Active Directory and Operational Procedures.
Access restriction testing frequency
Never
Management access authentication
Other
Description of management access authentication
Active Directory

Audit information for users

Access to user activity audit information
Users contact the support team to get audit information
How long user audit data is stored for
At least 12 months
Access to supplier activity audit information
Users contact the support team to get audit information
How long supplier audit data is stored for
At least 12 months
How long system logs are stored for
At least 12 months

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Other security certifications
No

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
No
Security governance approach
Information available on request.
Information security policies and processes
Information available on request.

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
360 Systems has defined processes for the implementation and upgrade of builds for each organisation. The implementation and support team are responsible for scheduling and executing change. DevOps tools are used to manage the development branches through to the live environment.
Vulnerability management type
Supplier-defined controls
Vulnerability management approach
N/A
Protective monitoring type
Undisclosed
Protective monitoring approach
N/A
Incident management type
Undisclosed
Incident management approach
N/A

Secure development

Approach to secure software development best practice
Supplier-defined process

Public sector networks

Connection to public sector networks
No

Pricing

Price
£4.10 to £11.00 per user per year
Discount for educational organisations
No
Free trial available
Yes
Description of free trial
You can download a 30 day free trial of the software configured with standard classifications,
Link to free trial
https://www.360-systems.com/classification

Service documents

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