Free Rein Limited
SuiteCRM is an open source Customer Relationship Management system that Free Rein can develop, configure, host and support. Used by dozens of public sector, commercial and not-for-profit organisations.
Experience gained by Free Rein delivering IL3 compliant applications for BEIS/INI/Wales has been rolled back into our core services.
- Prospect, Lead, and Opportunity management to share and track activity
- Roles and Security Groups to control user access and capabilities
- Campaign creation and tracking; can be measured against targets
- Dashboards to provide real-time information in user and admin control
- Case management to record and monitor customer interactions
- Identify and resolve customer issues via bug tracking capability
- Centralised and shared content with granular level security controls
- Covers Marketing, Sales and Service needs in a collaborative environment
- Easily expanded and many plugins available
- Includes option for Free Rein Outlook 365 add-In
- Aids process automation, reducing need to manually carry out tasks
- Customisable settings, views and layouts to meet organisational needs