OCF LIMITED

OCF HPC in the Cloud Implementation Services

The design, deployment and (optional) management of a HPC service in a Public Cloud (AWS)

Features

  • Solution Design & Scoping
  • Implementation of a HPC Cluster Service in AWS
  • Installation of end user applications
  • Consolidated Billing
  • Support
  • Managed Services
  • Training & Handover Services
  • Documentation

Benefits

  • Save implementation time of HPC in the cloud solutions
  • Consolidated monthly billing for whole service
  • Fully supported solutions
  • (Optional) On-going services - patching, application updates etc
  • No need for an on-premise HPC facility
  • Reduced CAPEX costs
  • Test new technologies in the Cloud
  • Spin-up compute instances prior to on-premise cluster delivery
  • Scale your cluster on demand

Pricing

£10,000 a transaction

  • Education pricing available

Service documents

Framework

G-Cloud 12

Service ID

3 6 1 5 7 1 5 7 3 1 2 8 3 8 2

Contact

OCF LIMITED Andrew Dean
Telephone: 0114 257 2200
Email: adean@ocf.co.uk

Planning

Planning service
Yes
How the planning service works
OCF takes a consultative approach to scoping a project. OCF’s AWS accredited Architects will review the clients existing environment(s) (if applicable) and current/ future requirements and scope the project prior to the piece of work being scoped and quoted.

Following placement of a purchase order the final details of the implementation services are captured during a Project Definition Workshop (PDW) and formalised in the Statement of Work (SOW) document which is agreed by both parties.

All OCF projects have a lead engineer assigned and are managed by a PRINCE2 accredited project manager. The project manager will hold regular project review meetings and manage the project to its conclusion. OCF is ISO 9001 accredited.

For smaller pieces of work this initial scope and planning is considered a ‘pre-sales’ activity which would be carried out at no cost. For large/complex requirements OCF can carry our formal consultancy services to assist the client in defining and document requirement prior to scoping the solution.
Planning service works with specific services
Yes
Hosting or software services the planning service works with
  • Amazon Web Services (AWS)
  • Slurm
  • Linux HPC Cluster

Training

Training service provided
Yes
How the training service works
We provide a range of training packages dependent on the levels of expertise within a customer organization. Typically, our training engagements include one or more of the following components:
- Hands-on systems training for technical and administrative staff
- Formal training on technologies e.g.: OpenStack
- User training e.g.: Getting started documentation and sessions
Training is tied to specific services
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
OCF offers pre-packaged professional services to implement a Linux HPC cluster in Amazon Web Services (AWS).

This works package will deliver a HPC ‘head-node’ on an always on AWS instance and a ‘stretchy’ compute capability of one node type. This cloud HPC cluster will be built solely for this end user and hosted in Amazon Web Services (AWS). The works package will implement a Linux HPC Cluster based on widely adopted Open Source technologies including Slurm and AWS automation tools and includes configuration of a new AWS account and monthly billing through OCF.

This project delivers an OCF Slurm cloud burst implementation 100% in the cloud meaning that compute nodes are spun up as and when required. This uses repurposed core Slurm functionality together with custom OCF scripts to enable intelligent scaling and shrinking of the cluster within AWS using the Slurm Workload Manager.

This pre-packaged services offering can be complimented with further professional services, support packages and managed services are described in more detail below.
Setup or migration service is for specific cloud services
Yes
List of supported services
  • Amazon Web Services (AWS)
  • SLURM
  • Linux HPC Cluster

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
As part of the statement of work and the project requirements appropriate testing plans will be created to ensure all project requirements are met. These include: - User validation - Permissions validation - Security implementation - Data migration - Scale up/Scale Down of cloud environment - Reporting

Security testing

Security services
No

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
This proposed works package includes 1 Year Front Line Support SLA (Monday – Friday, 9x5) on the OCF Slurm Cloud HPC Implementation.

OCF have a range of SLAs that can be combined to ensure the appropriate support is provided to the customer. Our support is bolstered (when appropriate) by our Tier 1 Vendor partners such as Red Hat, SAS and IBM to provide our customers with the additional piece of mind that OCF have the resources available to resolve any issues you may encounter.
Our support is provided through multiple channels:
Telephone - where customers have the ability to talk directly to the technical support engineers responsible for the commission of the proposed environment.
Email - Email support using the OCF support email address is available for customers to send support requests through to the technical support team and are logged into the OCF technical support web portal for progression and completion.
OCF Technical Support Self Service Web Portal - this allows users to log incidents and track their progress via the OCF Support Portal.

Service scope

Service constraints
No major constraints

User support

Email or online ticketing support
Email or online ticketing
Support response times
4 Hours Monday-Friday, office hours
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
All support contracts have an agreed SLA, which is specific to the client requirements. Standard service hours are 9am to 5pm Mon-Fri with a 4 hour response.
Support contracts are priced according to the supported service/s and SLA requirements.
OCF allocates a Primary Support person for each client

Resellers

Supplier type
Reseller providing extra features and support
Organisation whose services are being resold
Amazon Web Services (AWS)

Staff security

Staff security clearance
Conforms to BS7858:2012
Government security clearance
Up to Developed Vetting (DV)

Pricing

Price
£10,000 a transaction
Discount for educational organisations
Yes

Service documents