EntServ UK Ltd part of the DXC Technologies Group

DXC Technology Solutions for Microsoft Dynamics 365

DXC Solutions for Microsoft Dynamics 365 bring together enterprise resource planning (ERP) and customer relationship management (CRM) cloud offerings into one cloud service with specific, purpose-built applications for key business processes, such as sales, field service, operations, and customer service.

Features

  • Software-as-a-service solution wrapped around the Dynamics product
  • Total solution from consultancy to implementation and support
  • Solution to suit individual demands of the organisation and citizens
  • Harness social media, cloud and mobile to deliver intelligence
  • Intelligent, streamlined case management software
  • Easily integrated with machine-learning data analytics solutions
  • Microsoft Gold Partner with proven integration form Saleforce(SFDC)
  • Proven business analysis, design, configuration, development, ongoing support
  • Expertise in complementary solutions such as O365 and SharePoint
  • Expertise integrating CRM with 3rd party applications and data migration

Benefits

  • Fast, agile CRM and case management systems
  • A low-risk approach to application development
  • Reduced operating costs through off-the-shelf based software solutions
  • Reduced reliance on CAPEX towards an OPEX model
  • Services delivered on a pay-per-use, utility basis
  • Our skilled consultants configure a solution specific to your needs
  • Scale-up and scale-down capacity
  • Rapid delivery of value and business outcomes
  • Accelerates the journey to digital service delivery
  • Easily integrated with existing back-office or legacy systems

Pricing

£390 to £2080 per person per day

Service documents

G-Cloud 10

360732953064434

EntServ UK Ltd part of the DXC Technologies Group

DXC Frameworks Team

+44 (0)560 303 4826

ukitenders@dxc.com

Planning

Planning
Planning service Yes
How the planning service works Disclosed upon application.
Planning service works with specific services Yes
Hosting or software services the planning service works with DXC Technology Managed Services for Dynamics 365

Training

Training
Training service provided Yes
How the training service works Details upon application
Training is tied to specific services No

Setup and migration

Setup and migration
Setup or migration service available Yes
How the setup or migration service works Details upon application
Setup or migration service is for specific cloud services No

Quality assurance and performance testing

Quality assurance and performance testing
Quality assurance and performance testing service Yes
How the quality assurance and performance testing works Details upon application

Security testing

Security testing
Security services Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
Certified security testers Yes
Security testing certifications
  • CHECK
  • CREST

Ongoing support

Ongoing support
Ongoing support service Yes
Types of service supported
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works Details upon application

Service scope

Service scope
Service constraints Details upon application

User support

User support
Email or online ticketing support Yes, at extra cost
Support response times Details upon application
User can manage status and priority of support tickets Yes
Online ticketing support accessibility None or don’t know
Phone support Yes
Phone support availability 9 to 5 (UK time), Monday to Friday
Web chat support Yes, at an extra cost
Web chat support availability 9 to 5 (UK time), Monday to Friday
Web chat support accessibility standard None or don’t know
How the web chat support is accessible Details upon application
Web chat accessibility testing Details upon application
Support levels Details upon application

Resellers

Resellers
Supplier type Reseller providing extra features and support
Organisation whose services are being resold Microsoft

Staff security

Staff security
Staff security clearance Conforms to BS7858:2012
Government security clearance Up to Developed Vetting (DV)

Pricing

Pricing
Price £390 to £2080 per person per day
Discount for educational organisations No

Documents

Documents
Pricing document View uploaded document
Skills Framework for the Information Age rate card View uploaded document
Service definition document View uploaded document
Terms and conditions document View uploaded document
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