Fordway

Fordway Cloud Intermediation Services

Fordway’s Cloud Intermediation Service (CIMS) is IT Consultancy designed to assist customers in assessing, planning, transforming and migrating their infrastructure, partially or wholly across to a public cloud environment utilising Fordway’s own cloud services as a stabilising intermediary where and when appropriate.

Features

  • Tailored service aligned to the customer’s strategic requirements.
  • Due diligence on existing customer’s infrastructure, applications and support structure.
  • Strategic, technical and migration design for a cloud based solution
  • Supplier engagement and tendering
  • Migration design and planning
  • Cloud intermediation hosting services for stabalisation of services
  • Service Management integration (including service desk automation)
  • On-going management, monitoring and reporting of multi supplier environments
  • Consolidated billing services
  • Skill assessment and development of staff to transition to cloud

Benefits

  • Mapping of existing IT provision including infrastructure, processes and skills
  • Transformation of services to be cloud ready
  • Transferring services to the most appropriate hybrid model
  • On-going management of cloud based services
  • Continuous Service Improvement
  • Aligned to best practice frameworks such as ITIL and SFIA
  • Adoption of standards such as ISO27001 and ISO20000
  • Experience in government, health and private migrations

Pricing

£300 to £1250 per person per day

Service documents

G-Cloud 10

358094576685797

Fordway

Richard Blanford

01483 528200

sales@fordway.com

Planning

Planning
Planning service Yes
How the planning service works Fordway have standard engagement documentation and migration templates which will be utilised within their project planning.
Planning service works with specific services Yes
Hosting or software services the planning service works with
  • Fordway IaaS
  • Fordway PaaS
  • Fordway DaaS
  • Google Cloud Platform
  • Fordway Identity and Authentication Management Service
  • Fordway Security Monitoring as a Service
  • Microsoft Azure
  • Fordway Cloud Monitoring as a Service
  • Amazon Web Services
  • Fordway Security Management as a Service

Training

Training
Training service provided Yes
How the training service works The training service is tailored to the buyer and dependent on the service provided
Training is tied to specific services Yes
Services the training service works with
  • Fordway IaaS
  • Fordway Paas
  • Fordway DaaS
  • Fordway Cloud Intermediation Services
  • Fordway Identity and Authentication Service
  • Fordway Data Storage Service
  • Fordway Cloud Monitoring as a Service
  • Fordway Security Monitoring as a Servcie
  • Fordway Security Management as a Service

Setup and migration

Setup and migration
Setup or migration service available Yes
How the setup or migration service works Fordway Cloud Intermediation Services comprises analysis, design, implementation and operation phases. The customer will agree their journey to the cloud at all stages and Fordway will support the migration as a project depending on the solution required following any of the distinct phases.
Setup or migration service is for specific cloud services Yes
List of supported services
  • Fordway IaaS
  • Fordway PaaS
  • Frodway DaaS
  • Fordway Cloud Intermediation Services
  • Fordway Identity and Authentication Management Service (IDAMS)
  • Fordway Cloud Migration Service
  • Fordway Data Storage Service
  • Fordway Cloud Monitoring as a Service
  • Fordway Security Monitoring as a Service
  • Fordway Security Management as a Service

Quality assurance and performance testing

Quality assurance and performance testing
Quality assurance and performance testing service Yes
How the quality assurance and performance testing works Fordway have standard quality assurance and performance testing documentation and templates which will be tailored in line with the service design.

Security testing

Security testing
Security services Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
Certified security testers Yes
Security testing certifications
  • CHECK
  • CREST
  • Tigerscheme

Ongoing support

Ongoing support
Ongoing support service Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works Fordway have a wide rage of hosting, software and support services which include:
Fordway IaaS,
Fordway PaaS,
Fordway DaaS,
Fordway Cloud Intermediation Services,
Fordway Identity and Authentication Management,
Fordway Data Storage Service,
Fordway Cloud Monitoring as a Service,
Fordway Cloud Security Management as a Service,
Fordway Security Monitoring as a Service,
Fordway Disaster Recovery as a Service,
Fordway Backup and Restore as a Service,
Fordway Endpoint Protection as a Service,
Fordway Server Hosting Service,
Fordway Patch Management as a Service

Service scope

Service scope
Service constraints None

User support

User support
Email or online ticketing support Email or online ticketing
Support response times Fordway have a 24x7 support desk and a standard SLA that defines response times
User can manage status and priority of support tickets Yes
Online ticketing support accessibility None or don’t know
Phone support Yes
Phone support availability 24 hours, 7 days a week
Web chat support No
Support levels Fordway have a standard SLA for hosting and software services

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Other security clearance
Government security clearance Up to Security Clearance (SC)

Pricing

Pricing
Price £300 to £1250 per person per day
Discount for educational organisations No

Documents

Documents
Pricing document View uploaded document
Skills Framework for the Information Age rate card View uploaded document
Service definition document View uploaded document
Terms and conditions document View uploaded document
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