PRECISELY SOFTWARE LIMITED

Precisely Spectrum Big Data Toolkit for Location Intelligence

Take advantage of proven data quality, geocoding and location analysis capabilities directly within Hadoop and Spark.

Aggregate, analyze and share data in ways that previously weren't possible.

Perform geocoding, location intelligence, geoenrichment and drivetime routing in a fraction of the time compared to existing solutions.

Certified for Cloudera and Hortonworks.

Features

  • Spatially analyse and aggregate billions of records in record time
  • Geocoding of addresses, and generating drivetimes using the road network.
  • Data enrichment with phone and risk data.
  • Geoenrichment using fast look up via pbkey.
  • Enterprise data integration and data quality firewall.
  • Programmable APIs and web services.

Benefits

  • National-scale geospatial processing of terabyte-scale data
  • High quality, enterprise solutions online.
  • Extra processing overhead remains on our servers.
  • We take charge of keeping your additional data up-to-date.
  • Reduce postal and returned mail costs.

Pricing

£2,529 to £10,623 a server a year

  • Free trial available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at salesuk@syncsort.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 12

Service ID

3 5 6 3 5 5 8 7 0 7 3 6 2 7 4

Contact

PRECISELY SOFTWARE LIMITED UK Sales
Telephone: +44 (0) 118 940 7600
Email: salesuk@syncsort.com

Service scope

Software add-on or extension
No
Cloud deployment model
Public cloud
Service constraints
Planned maintenance is 6am-10am each Sunday.
System requirements
None required

User support

Email or online ticketing support
Email or online ticketing
Support response times
https://support.precisely.com
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.1 AAA
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Onsite support
Onsite support
Support levels
Maintenance is included in all Precisely software agreements and entitles you to the services, based on four maintenance levels, outlined in the Maintenance Service Matrix in the Software Support & Maintenance Handbook.
Support available to third parties
No

Onboarding and offboarding

Getting started
On site training and user documentation is provided by Precisely
Service documentation
Yes
Documentation formats
  • HTML
  • PDF
End-of-contract data extraction
Data is accessible from the Hadoop platform via the normal access methods, there is no proprietary storage mechanism from our toolkit therefore data can be extracted at any time and will not be affected by the removal of our toolkit.
End-of-contract process
No Cost

Using the service

Web browser interface
Yes
Supported browsers
  • Internet Explorer 10
  • Internet Explorer 11
  • Firefox
  • Chrome
Application to install
No
Designed for use on mobile devices
Yes
Differences between the mobile and desktop service
No difference
Service interface
No
API
Yes
What users can and can't do using the API
The API can set up the service via C, C++, COM, Java, or .NET
API documentation
Yes
API documentation formats
  • HTML
  • PDF
API sandbox or test environment
Yes
Customisation available
No

Scaling

Independence of resources
Server resources will be ring-fenced for each customer according to the scale of data. Jobs are executed via standard big data tools such as Spark (batch), Hive UDF and processing tasks are distributed out amongst the nodes accordingly.

Analytics

Service usage metrics
No

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
None

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
United Kingdom
User control over data storage and processing locations
No
Datacentre security standards
Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency
At least once a year
Penetration testing approach
Another external penetration testing organisation
Protecting data at rest
Physical access control, complying with another standard
Data sanitisation process
No
Equipment disposal approach
A third-party destruction service

Data importing and exporting

Data export approach
Data is accessible from the Hadoop architecture via the normal access methods, there is no proprietary storage mechanism from our toolkit therefore data can be extracted at any time.
Data export formats
  • CSV
  • Other
Data import formats
  • CSV
  • Other
Other data import formats
  • XML
  • HDFS

Data-in-transit protection

Data protection between buyer and supplier networks
Legacy SSL and TLS (under version 1.2)
Data protection within supplier network
Legacy SSL and TLS (under version 1.2)

Availability and resilience

Guaranteed availability
99.9% system availability
Approach to resilience
Available on request
Outage reporting
Email alerts.

Identity and authentication

User authentication needed
Yes
User authentication
Username or password
Access restrictions in management interfaces and support channels
Role based security allows restrictions to management interfaces
Access restriction testing frequency
At least once a year
Management access authentication
Username or password

Audit information for users

Access to user activity audit information
Users have access to real-time audit information
How long user audit data is stored for
User-defined
Access to supplier activity audit information
Users contact the support team to get audit information
How long supplier audit data is stored for
At least 12 months
How long system logs are stored for
Between 1 month and 6 months

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
BSI
ISO/IEC 27001 accreditation date
16/11/2015
What the ISO/IEC 27001 doesn’t cover
This is accreditation for the data centre services provided by Telstra.
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Other security certifications
No

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
Yes
Security governance standards
ISO/IEC 27001
Information security policies and processes
Precisely corporate policies and control framework are aligned with the ISO 27001 Information Security Program Management Standards. This includes pragmatic policies, procedures, standards and guidelines to support the information security requirements, with a focus on the most critical assets. This enables us to maximise efficiency and effectiveness by leveraging a common set of controls and policies to comply with many regulations.
Precisely information security policy framework includes documented policies, procedures, standards and guidelines to support our relevant information security requirements.
There are 2 separate teams one for privacy and one for Information Security

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
The servers are monitored through SSCM and all assets are maintained through a central inventory. The servers are scanned and patched for vulnerabilities periodically.
A committee reviews the changes to the server and the configuration. The committee decides based on the test results and the risk involved. The changes are not performed without prior approval from the committee and the stakeholders. The normal change requests go through complete phase of stakeholder approvals, testing and UAT.
Vulnerability management type
Supplier-defined controls
Vulnerability management approach
Scan is run on servers, once every month using Vulnerability Assessment tool The vulnerabilities are identified, remediation for the identified vulnerabilities are completed within 30 days All stakeholders are informed and the same change management process applies to the remediation process. There are various ways including the VA update and emails where we get inputs on potential threats.
Protective monitoring type
Supplier-defined controls
Protective monitoring approach
At the desktop Level, AVs are installed and updated which does real time monitoring on potential threats. At the network level, the traffic are regulated through firewall. We also have IDS which analysis traffic and whenever a potential attack is identified an automatic ticket is raised under security incident queue and get resolved based on the severity. The responses are provided based on the severity level.
Incident management type
Supplier-defined controls
Incident management approach
Multiple IDS devices are situated in the perimeter of the network which continuously monitor the inbound and outbound traffic. A 24x7 team monitors these incidents and provide real time solution. Timely escalations make sure all incidents are worked on priority and necessary patching or fixes are done following the change management process.

Secure development

Approach to secure software development best practice
Conforms to a recognised standard, but self-assessed

Public sector networks

Connection to public sector networks
No

Pricing

Price
£2,529 to £10,623 a server a year
Discount for educational organisations
No
Free trial available
Yes
Description of free trial
Details provided upon request

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at salesuk@syncsort.com. Tell them what format you need. It will help if you say what assistive technology you use.