Blue Cube Security Ltd

AWS Cloud Monitoring with Splunk Insights

The Splunk Insights for AWS Cloud Monitoring AMI provides end-to-end security, operational and cost management insights for your AWS environment.

Features

  • Migrate Successfully
  • Security = Handled
  • Manage AWS Costs

Benefits

  • Move your mission-critical workloads with agility, security and confidence
  • Ensure adherence to security and compliance standards
  • In-depth view of resource usage and costs

Pricing

£0.10 an instance an hour

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at operations@bluecubesecurity.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 12

Service ID

3 5 3 9 3 0 5 2 2 2 9 1 8 7 6

Contact

Blue Cube Security Ltd Operational Admin Support
Telephone: 0345 0943070
Email: operations@bluecubesecurity.com

Service scope

Software add-on or extension
Yes, but can also be used as a standalone service
What software services is the service an extension to
• Enterprise Security
• Phantom
• User Behavior Analytics
Cloud deployment model
  • Public cloud
  • Private cloud
  • Hybrid cloud
Service constraints
Usage Instructions: Get started with Splunk Insights for AWS Cloud Monitoring:
* In your EC2 Management Console, find your instance running Splunk
* Copy the public IP.
* Paste the public IP into a new browser tab (do not hit enter yet).
* Append :8000 to the end of the IP.
* Hit enter.
* Log into Splunk with the following credentials:
** username: admin
** password: <the instance id of the instance just created>
System requirements
  • AWS
  • Cloud Infratructure

User support

Email or online ticketing support
Email or online ticketing
Support response times
24x7x365 Different service levels dependent on contract. P1 4 hours, P4 2 business days.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
Yes, at an extra cost
Web chat support availability
24 hours, 7 days a week
Web chat support accessibility standard
None or don’t know
How the web chat support is accessible
Web chat is accessed through the Support Portal. The support portal is a public facing website which contains access to our Online Help Desk,Web Chat and documentation such as setup guides, videos and forums.
Web chat accessibility testing
Not Known / Not Tracked.
Onsite support
Yes, at extra cost
Support levels
24x7x365 Different service levels dependent on contract. P1 4 hours, P4 2 business days. Prices in accompanying price list. On site support professional services available at extra cost. Technical Account Managers allocated at no extra cost.
Support available to third parties
Yes

Onboarding and offboarding

Getting started
Blue Cube Security offer both discovery and implementation level professional services to help plan execute and deliver a deployment.
Service documentation
Yes
Documentation formats
  • HTML
  • PDF
End-of-contract data extraction
Upon request.
End-of-contract process
Subject to terms of the negotiated subscription terms.

Using the service

Web browser interface
Yes
Supported browsers
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
Application to install
No
Designed for use on mobile devices
Yes
Differences between the mobile and desktop service
Limited only by smartphone OS, but manageable via your AWS account.
Service interface
No
API
Yes
What users can and can't do using the API
Supplied upon request.
API documentation
Yes
API documentation formats
  • HTML
  • PDF
API sandbox or test environment
Yes
Customisation available
Yes
Description of customisation
Details supplied upon request.

Scaling

Independence of resources
Splunk sits within the Buyers network or the infrastructure of their chosen cloud provider. Availability is controlled by the buyer or their cloud provider.

Analytics

Service usage metrics
Yes
Metrics types
Gather important insights into security-related activities such as unauthorized access attempts, network configuration changes and billing anomalies.

Visualize and interact with your AWS topology to conduct security compliance checks and gain recommendations to manage costs and more efficiently utilize resources.

Includes a pre-built knowledge base of dashboards, reports, and alerts that deliver real-time visibility into your environment.
Reporting types
  • API access
  • Real-time dashboards
  • Reports on request

Resellers

Supplier type
Reseller providing extra support
Organisation whose services are being resold
Splunk, Trend , Sophos, Qualys, Netscout, Imperva, CyberArk, Fortinet, AWS

Staff security

Staff security clearance
Conforms to BS7858:2012
Government security clearance
Up to Developed Vetting (DV)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
  • United Kingdom
  • European Economic Area (EEA)
  • EU-US Privacy Shield agreement locations
  • Other locations
User control over data storage and processing locations
Yes
Datacentre security standards
Supplier-defined controls
Penetration testing frequency
At least every 6 months
Penetration testing approach
Another external penetration testing organisation
Protecting data at rest
Encryption of all physical media
Data sanitisation process
Yes
Data sanitisation type
  • Explicit overwriting of storage before reallocation
  • Deleted data can’t be directly accessed
Equipment disposal approach
In-house destruction process

Data importing and exporting

Data export approach
There are many ways that a user can export data. Splunk provides a REST API to export data. Data can be exported by the Splunk Web facility. Users can use the Command Line Interface, SDK's and data forwarding tools.
Data export formats
  • CSV
  • Other
Other data export formats
  • XML
  • JSON
  • Raw Data
Data import formats
  • CSV
  • Other
Other data import formats
  • XML
  • JSON
  • Raw Data

Data-in-transit protection

Data protection between buyer and supplier networks
  • Legacy SSL and TLS (under version 1.2)
  • Other
Other protection between networks
Splunk sits within the Buyers network or the infrastructure of their chosen cloud provider. There is no connection between Splunks networks and those of the buyer. Data protection between networks is the responsibility of the buyer or their cloud provider.
Data protection within supplier network
  • Legacy SSL and TLS (under version 1.2)
  • Other
Other protection within supplier network
Splunk sits within the Buyers network or the infrastructure of their chosen cloud provider. There is no connection between Splunks networks and those of the buyer. Data protection between networks is the responsibility of the buyer or their cloud provider.

Availability and resilience

Guaranteed availability
Splunk sits within the Buyers network or the infrastructure of their chosen cloud provider. Availability is controlled by the buyer or their cloud provider.
Approach to resilience
Splunk sits within the Buyers network or the infrastructure of their chosen cloud provider. Availability is controlled by the buyer or their cloud provider.
Outage reporting
Splunk sits within the Buyers network or the infrastructure of their chosen cloud provider. Availability is controlled by the buyer or their cloud provider.

Identity and authentication

User authentication needed
Yes
User authentication
  • 2-factor authentication
  • Public key authentication (including by TLS client certificate)
  • Dedicated link (for example VPN)
  • Username or password
Access restrictions in management interfaces and support channels
Splunk sits in the buyers infrastructures or their cloud service provider of choice. In both instances the Splunk user authentication system allows the assignment of roles which require custom permissions. Admin, Power and User are roles set by default. The buyer can define other roles using a list of capabilities. Splunk authentication is enabled by default in Splunk Enterprise.
Access restriction testing frequency
At least once a year
Management access authentication
  • Public key authentication (including by TLS client certificate)
  • Dedicated link (for example VPN)
  • Username or password

Audit information for users

Access to user activity audit information
Users have access to real-time audit information
How long user audit data is stored for
User-defined
Access to supplier activity audit information
No audit information available
How long system logs are stored for
User-defined

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Other security certifications
No

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
Yes
Security governance standards
ISO/IEC 27001
Information security policies and processes
This offering is for cloud capable software for the buyer to deploy how they chose either inside their network as a private or hybrid cloud or within the infrastructure of their cloud service provider. Therefore the information security policies and processes will remain the responsibility of the buyer or their service provider. However, we understand the requirements for security policies and processes. Our Cloud based service uses third-party validation by Brightline of our processes and policies efforts to safeguard customer data to industry standards worldwide. Working with our audit partners, SOC 2 Type 2 attestation is completed for all Splunk Cloud customer environments and ISO 27001 certification is completed for Splunk Cloud customer environments provisioned for data ingestion of over 20GB/day.

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
Splunk sits in the network of the buyer or the infrastructure of their chosen cloud provider, Configuration and change management is the responsibility of the buyer or their supplier.
Vulnerability management type
Undisclosed
Vulnerability management approach
Splunk sits within the infrastructure of the buyer or their chosen cloud service provider and therefore they control their vulnerability management process. However we have a robust process for threats to the Splunk platform . We maintain a policy of evaluating all potential security vulnerabilities that are discovered internally or externally within two business days of discovery. We use the industry standard CVSSv2 to rate vulnerabilities CVSSv2 . In the case of critical risk, high impact vulnerabilities, Splunk will make all reasonable effort to supply patches, assuming that patches are a viable stop-gap for customers who cannot otherwise upgrade Splunk.
Protective monitoring type
Undisclosed
Protective monitoring approach
Splunk sits in the infrastructure of the buyer or their chosen cloud service provider and therefore protective monitoring is the responsibility of the buyer or their supplier.
Incident management type
Undisclosed
Incident management approach
Splunk sits within the infrastructure of the buyer or their chosen cloud service provider and therefore incident management policy and approach is the responsibility of the buyer or their cloud service provider.

Secure development

Approach to secure software development best practice
Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

Connection to public sector networks
No

Pricing

Price
£0.10 an instance an hour
Discount for educational organisations
Yes
Free trial available
Yes
Description of free trial
Full scope can be supplied subject to client timescales and requirements.

Please make formal request via our website:

http://www.bluecubesecurity.com/contact-usgcloud/
Link to free trial
http://www.bluecubesecurity.com/contact-usgcloud/

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at operations@bluecubesecurity.com. Tell them what format you need. It will help if you say what assistive technology you use.