Netpremacy Limited

Asset Panda via Netpremacy

Asset Panda is a highly configurable fixed asset tracking system that works the way you do. Full action histories, warranty information, user manuals, photos, provide information from purchase to disposal With the right fit, you can enforce compliance, improve data integrity, and eliminate time-wasting duplicate processes.

Features

  • One system of record for easy compliance
  • smooth audits of your technology
  • Asset kitting - bundle equipment
  • Quickly validate your data with a streamlined audit process
  • Get reliable data accuracy with audits
  • Unlimited fields and configuration
  • Intuitive interface functions
  • Define user based templates
  • Track assets online or through mobile App
  • Attach photos, manuals, warranties to asset

Benefits

  • Get faster access to your records and lifecycle information
  • Schedule automated reports on licence expirations
  • Scan barcodes on your device to look up asset records,
  • Simplify repair requests, fulfillment, and scheduling
  • Maximise budgets with well maintained equipment
  • Check out and returns to deploy assets
  • Enforce accountability through signature capture
  • User specific views
  • Import data from other systems
  • Use sortable columns to find what you need

Pricing

£15 to £49 a user a month

  • Free trial available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at aeden@netpremacy.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 12

Service ID

3 5 3 4 4 1 0 5 9 8 4 9 2 2 8

Contact

Netpremacy Limited Andrew Eden
Telephone: 0113 366 2008
Email: aeden@netpremacy.com

Service scope

Software add-on or extension
No
Cloud deployment model
Public cloud
Service constraints
Cloud based EC2 hosting with S3 storage, backed by Amazon's global network security procedures
System requirements
  • A modern web browser is required
  • Mobile App for Android or iOS

User support

Email or online ticketing support
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Onsite support
Yes, at extra cost
Support levels
Our solution is fully cloud based and we offer comprehensive remote support. Should you require onsite support, Netpremacy will be able to work with you on the best solution.
Support available to third parties
No

Onboarding and offboarding

Getting started
Netpremacy provides both onsite and online training based on customers requirements and needs. We also provide a wide range of user documentation as well as an online user community forum.
Service documentation
Yes
Documentation formats
  • HTML
  • Other
Other documentation formats
  • Videos
  • Online user community
End-of-contract data extraction
When the contract ends, users will be able to extract their data. All customer data is destroyed upon account termination.
End-of-contract process
The service will terminate at the end of the contract if the customer wishes to exit the service

Using the service

Web browser interface
Yes
Supported browsers
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
  • Opera
Application to install
Yes
Compatible operating systems
  • Android
  • IOS
Designed for use on mobile devices
Yes
Differences between the mobile and desktop service
One of the biggest advantages of the Asset Panda system is the integrated barcode scanning function included in the mobile app. Any user with a mobile device can quickly search, update and maintain asset records to improve the accuracy of your data.
Service interface
No
API
No
Customisation available
No

Scaling

Independence of resources
Asset Panda’s software and data are securely hosted by Amazon Web Services (AWS) EC2 and S3. Scaling is via AWS.

Analytics

Service usage metrics
No

Resellers

Supplier type
Reseller providing extra features and support
Organisation whose services are being resold
Asset Panda

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Security Clearance (SC)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
  • United Kingdom
  • European Economic Area (EEA)
  • EU-US Privacy Shield agreement locations
User control over data storage and processing locations
No
Datacentre security standards
Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency
At least once a year
Penetration testing approach
Another external penetration testing organisation
Protecting data at rest
  • Physical access control, complying with CSA CCM v3.0
  • Physical access control, complying with another standard
  • Encryption of all physical media
Data sanitisation process
Yes
Data sanitisation type
  • Explicit overwriting of storage before reallocation
  • Deleted data can’t be directly accessed
Equipment disposal approach
Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

Data export approach
Asset Panda users are able to easily export their data from the online portal using the rich reporting options provided
Data export formats
  • CSV
  • Other
Other data export formats
XML
Data import formats
CSV

Data-in-transit protection

Data protection between buyer and supplier networks
TLS (version 1.2 or above)
Data protection within supplier network
TLS (version 1.2 or above)

Availability and resilience

Guaranteed availability
Asset Panda’s software and data are securely hosted by Amazon Web Services (AWS) EC2 and S3.
SLAs are via AWS
Approach to resilience
Asset Panda’s software and data are securely hosted by Amazon Web Services (AWS) EC2 and S3.
Outage reporting
Our engineers continuously monitor systems, metrics and alarms. Customers are also notified if affected by the outage and when the issue is resolved, what the issue was and how it was resolved.

Identity and authentication

User authentication needed
Yes
User authentication
  • 2-factor authentication
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
Access restrictions in management interfaces and support channels
User passwords must contain at least one number and one letter and have a length between 8 and 20 characters.
Access restriction testing frequency
At least once a year
Management access authentication
  • 2-factor authentication
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Username or password

Audit information for users

Access to user activity audit information
You control when users can access audit information
How long user audit data is stored for
Between 6 months and 12 months
Access to supplier activity audit information
You control when users can access audit information
How long supplier audit data is stored for
Between 6 months and 12 months
How long system logs are stored for
Between 6 months and 12 months

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Other security certifications
Yes
Any other security certifications
PCI DSS compliant

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
Yes
Security governance standards
CSA CCM version 3.0
Information security policies and processes
Asset Panda’s software and data are securely hosted by Amazon Web Services (AWS) EC2 and S3. Data exchange uses a 256 bit encryption SSL.
User passwords must contain at least one number and one letter and have a length between 8 and 20 characters.
Asset Panda’s payment system is PCI DSS compliant.

Operational security

Configuration and change management standard
Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Configuration and change management approach
Asset Panda’s software and data are securely hosted by Amazon Web Services (AWS) EC2 and S3. Data exchange uses a 256 bit encryption SSL. and AWS manage the configuration and change management processes.
Vulnerability management type
Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Vulnerability management approach
Asset Panda’s software and data are securely hosted by Amazon Web Services (AWS) EC2 and S3. Data exchange uses a 256 bit encryption SSL.
Protective monitoring type
Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Protective monitoring approach
Asset Panda’s software and data are securely hosted by Amazon Web Services (AWS) EC2 and S3. Data exchange uses a 256 bit encryption SSL.
Incident management type
Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
Incident management approach
Asset Panda’s software and data are securely hosted by Amazon Web Services (AWS) EC2 and S3. Data exchange uses a 256 bit encryption SSL.
Processes are created for common events and incident reports provided

Secure development

Approach to secure software development best practice
Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

Connection to public sector networks
No

Pricing

Price
£15 to £49 a user a month
Discount for educational organisations
No
Free trial available
Yes
Description of free trial
30 day free trial of the standard service is available. Please register for this service with Netpremacy if interested.

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at aeden@netpremacy.com. Tell them what format you need. It will help if you say what assistive technology you use.