Oyster Information Management Solutions Limited

File Analytics

File Analytics: an easily deployed assessment of the condition and content of your information. This “ROT” analysis immediately identifies areas of cost savings, by the identification of Redundant, Obsolete and Trivial data. A prerequisite for cloud migrations, file analysis optimises information volume and quality, to improve integrity, availability and security.

Features

  • Packaged service, combining professional services and powerful software
  • A fixed-fee, simple engagement, including term-based software licence
  • Analysis of 1TB data, reporting on metadata and content
  • Direct engagement with your business and IT staff
  • Clear deliverables assessment and business case for an action plan

Benefits

  • Reduce information cost and risk
  • Control redundant, obsolete and trivial data for information assurance
  • Harness and leverage corporate information - the organisation's memory.
  • Significantly reduce backup cycles
  • Analysis and classification of structured and unstructured data
  • Generate valuable insights and commercial opportunity

Pricing

£5 to £1000 per terabyte

  • Education pricing available

Service documents

Framework

G-Cloud 11

Service ID

3 5 2 6 7 3 1 1 5 4 7 6 7 2 0

Contact

Oyster Information Management Solutions Limited

Josef Elliott

0207 199 0620

josef.elliott@oyster-ims.com

Planning

Planning service
Yes
How the planning service works
Oyster IMS provides business analysis, solution design and infrastructure design for information governance software products. These services are provided by qualified consultants and business analysts.
Planning service works with specific services
Yes
Hosting or software services the planning service works with
  • Micro Focus ControlPoint
  • Micro Focus Structured Data Manager

Training

Training service provided
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
Oyster IMS offers analysis services for both business processes and data along with a design service that helps buyers migrate to the cloud or between cloud services.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
No

Security testing

Security services
No

Ongoing support

Ongoing support service
Yes
Types of service supported
Hosting or software provided by a third-party organisation
How the support service works
Oyster IMS supports cloud services in various cloud environments including the Microsoft Azure environment.

Service scope

Service constraints
There are no constraints to this service

User support

Email or online ticketing support
Yes, at extra cost
Support response times
Oyster IMS has several service levels which provide responses from as little as 15 minutes. Response times are measured during support desk hours of operation which does not normally include weekends.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
Oyster IMS provides a variety of support packages at different prices. For example standard support for certain products and configurations will consist of a base fee of £5,000 per annum plus £10 per user per month. Oyster IMS can also provide enhanced support for an additional fee which includes additional onsite support from an Oyster IMS engineer.

Resellers

Supplier type
Reseller providing extra support
Organisation whose services are being resold
Microsoft, MicroFocus, iManage

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Security Clearance (SC)

Pricing

Price
£5 to £1000 per terabyte
Discount for educational organisations
Yes

Service documents

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