Blue Cube Security Ltd

One Identity - Active Roles

Delivers automated tools for user- and group-account
management to overcome the shortcomings of native Active Directory
and Azure Active Directory tools, Active
Roles is designed with a modular architecture, so your organization can
easily meet your business requirements today and in the future.

Features

  • Hybrid AD-ready
  • Secure access
  • Automate account administration
  • Day-to-day directory management
  • Extend the administrative scope
  • Manage groups and users in a hosted environment
  • Consolidate management points through integration

Benefits

  • Protects critical Active Directory data
  • Regulates administrative access
  • Overcomes native-tools limitations
  • Automates users/group account creation and deletion
  • Expands AD-centered identity
  • Provides a single, intuitive tool for hybrid environment
  • Generates audit-ready reports
  • Deploys quickly for rapid time-to-value
  • Know who made what change and when
  • Modular architecture to meet today and tomorrow’s business needs

Pricing

£40.65 to £42.70 a person a year

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at operations@bluecubesecurity.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 12

Service ID

3 5 0 3 4 2 5 3 2 5 1 0 3 2 9

Contact

Blue Cube Security Ltd Operational Admin Support
Telephone: 0345 0943070
Email: operations@bluecubesecurity.com

Service scope

Software add-on or extension
No
Cloud deployment model
Hybrid cloud
Service constraints
N/A
System requirements
  • For best results, a multi-core processor recommended.
  • Windows Server Core mode not supported
  • Administration Service requires Microsoft .NET Framework 4.7.2
  • Administration Service requires Windows Management Framework 5.1
  • The minimum supported screen resolution is 1024 x 768.

User support

Email or online ticketing support
Email or online ticketing
Support response times
Technical Assistance Centre (TAC), which is staffed with customer service, technical support and hardware engineers and is available on a 24x7x365 day basis.

Response times are defined by ticket priority:

P1 – 24x7x365 – 1 Hour Response Time
P2 – 8x5 – 1 Hour Response Time
P3 – 8x5 – Next Business Day Response Time
P4 – 8x5 – 2 Business Days Response Time
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
Yes, at an extra cost
Web chat support availability
24 hours, 7 days a week
Web chat support accessibility standard
None or don’t know
How the web chat support is accessible
Web chat is accessed through the Support Portal. The support portal is a public facing website which contains access to our Online Help Desk,Web Chat and documentation such as setup guides, videos and forums.
Web chat accessibility testing
Not Known / Not Tracked.
Onsite support
Yes, at extra cost
Support levels
Standard Account Management support hours are 9.00am to 6.00pm Monday to Friday. We provide an Account Management function for all Public Sector clients. Our Account Managers endeavour to respond to requests as quickly as possible and are supported by a team of System Engineers to offer technical advice and scoping before and during purchase.

After purchase, technical support is as per price list.

Hands-on assistance & professional services by engineers is available outside of break-fix on paid time and materials basis defined by a Scope of Work.
Support available to third parties
Yes

Onboarding and offboarding

Getting started
Training courses delivered through online web-based, on-site or virtual instructor-led.
Service documentation
Yes
Documentation formats
  • HTML
  • PDF
End-of-contract data extraction
Subject to contract.
End-of-contract process
Subject to contract.

Using the service

Web browser interface
Yes
Supported browsers
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
Application to install
Yes
Compatible operating systems
Windows
Designed for use on mobile devices
No
Service interface
No
API
Yes
What users can and can't do using the API
To connect to One Identity Manager 7.0, One Identity Manager Connector must be installed on the computer running the Synchronization Service. This connector works with RESTful web service and SDK installation is not required.
API documentation
Yes
API documentation formats
  • HTML
  • PDF
API sandbox or test environment
No
Customisation available
No

Scaling

Independence of resources
Subject to contract and SLA definition.

Analytics

Service usage metrics
Yes
Metrics types
Subject to contract.
Reporting types
  • API access
  • Real-time dashboards
  • Regular reports
  • Reports on request

Resellers

Supplier type
Reseller providing extra support
Organisation whose services are being resold
Splunk, Trend , Sophos, Qualys, Netscout, Imperva, CyberArk, Fortinet, AWS

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Developed Vetting (DV)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
  • United Kingdom
  • European Economic Area (EEA)
User control over data storage and processing locations
Yes
Datacentre security standards
Supplier-defined controls
Penetration testing frequency
At least once a year
Penetration testing approach
In-house
Protecting data at rest
Encryption of all physical media
Data sanitisation process
No
Equipment disposal approach
A third-party destruction service

Data importing and exporting

Data export approach
Subject to contract.
Data export formats
CSV
Data import formats
CSV

Data-in-transit protection

Data protection between buyer and supplier networks
Other
Other protection between networks
We will deliver the right level of support to accommodate the unique needs of your organization.
Data protection within supplier network
Other
Other protection within supplier network
We will deliver the right level of support to accommodate the unique needs of your organization.

Availability and resilience

Guaranteed availability
We will deliver the right level of support to accommodate the unique needs of your organization.
Approach to resilience
We will deliver the right level of support to accommodate the unique needs of your organization.
Outage reporting
We will deliver the right level of support to accommodate the unique needs of your organization.

Identity and authentication

User authentication needed
Yes
User authentication
  • 2-factor authentication
  • Username or password
Access restrictions in management interfaces and support channels
We will deliver the right level of support to accommodate the unique needs of your organization.
Access restriction testing frequency
At least every 6 months
Management access authentication
  • 2-factor authentication
  • Username or password

Audit information for users

Access to user activity audit information
Users have access to real-time audit information
How long user audit data is stored for
User-defined
Access to supplier activity audit information
Users have access to real-time audit information
How long supplier audit data is stored for
User-defined
How long system logs are stored for
User-defined

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Other security certifications
No

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
Yes
Security governance standards
ISO/IEC 27001
Information security policies and processes
Operational Security Measures are confidential

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
Operational Security Measures are confidential
Vulnerability management type
Supplier-defined controls
Vulnerability management approach
Operational Security Measures are confidential
Protective monitoring type
Supplier-defined controls
Protective monitoring approach
Operational Security Measures are confidential
Incident management type
Supplier-defined controls
Incident management approach
Operational Security Measures are confidential

Secure development

Approach to secure software development best practice
Conforms to a recognised standard, but self-assessed

Public sector networks

Connection to public sector networks
No

Pricing

Price
£40.65 to £42.70 a person a year
Discount for educational organisations
Yes
Free trial available
Yes
Description of free trial
Full service can be delivered.

Timescales subject to client requirement.

Please request via a web site:

http://www.bluecubesecurity.com/contact-usgcloud/
Link to free trial
http://www.bluecubesecurity.com/contact-usgcloud/

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at operations@bluecubesecurity.com. Tell them what format you need. It will help if you say what assistive technology you use.