Blue Cube Security Ltd

One Identity - Active Roles

Delivers automated tools for user- and group-account
management to overcome the shortcomings of native Active Directory
and Azure Active Directory tools, Active
Roles is designed with a modular architecture, so your organization can
easily meet your business requirements today and in the future.

Features

• Hybrid AD-ready
• Secure access
• Automate account administration
• Day-to-day directory management
• Extend the administrative scope
• Manage groups and users in a hosted environment
• Consolidate management points through integration

Benefits

• Protects critical Active Directory data
• Regulates administrative access
• Overcomes native-tools limitations
• Automates users/group account creation and deletion
• Expands AD-centered identity
• Provides a single, intuitive tool for hybrid environment
• Generates audit-ready reports
• Deploys quickly for rapid time-to-value
• Know who made what change and when
• Modular architecture to meet today and tomorrow’s business needs

£40.65 to £42.70 a person a year

• Education pricing available
• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at operations@bluecubesecurity.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 12

Service ID

350342532510329

Contact

Operational Admin Support
0345 0943070
operations@bluecubesecurity.com

Service scope

• Software add-on or extension: No
• Cloud deployment model: Hybrid cloud
• Service constraints: N/A
• System requirements:
  • For best results, a multi-core processor recommended.
  • Windows Server Core mode not supported
  • Administration Service requires Microsoft .NET Framework 4.7.2
  • Administration Service requires Windows Management Framework 5.1
  • The minimum supported screen resolution is 1024 x 768.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Technical Assistance Centre (TAC), which is staffed with customer service, technical support and hardware engineers and is available on a 24x7x365 day basis.; ; Response times are defined by ticket priority: ; ; P1 – 24x7x365 – 1 Hour Response Time; P2 – 8x5 – 1 Hour Response Time; P3 – 8x5 – Next Business Day Response Time; P4 – 8x5 – 2 Business Days Response Time
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: Yes, at an extra cost
• Web chat support availability: 24 hours, 7 days a week
• Web chat support accessibility standard: None or don’t know
• How the web chat support is accessible: Web chat is accessed through the Support Portal. The support portal is a public facing website which contains access to our Online Help Desk,Web Chat and documentation such as setup guides, videos and forums.
• Web chat accessibility testing: Not Known / Not Tracked.
• Onsite support: Yes, at extra cost
• Support levels: Standard Account Management support hours are 9.00am to 6.00pm Monday to Friday. We provide an Account Management function for all Public Sector clients. Our Account Managers endeavour to respond to requests as quickly as possible and are supported by a team of System Engineers to offer technical advice and scoping before and during purchase.; ; After purchase, technical support is as per price list.; ; Hands-on assistance & professional services by engineers is available outside of break-fix on paid time and materials basis defined by a Scope of Work.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: Training courses delivered through online web-based, on-site or virtual instructor-led.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
• End-of-contract data extraction: Subject to contract.
• End-of-contract process: Subject to contract.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
• Application to install: Yes
• Compatible operating systems: Windows
• Designed for use on mobile devices: No
• Service interface: No
• API: Yes
• What users can and can't do using the API: To connect to One Identity Manager 7.0, One Identity Manager Connector must be installed on the computer running the Synchronization Service. This connector works with RESTful web service and SDK installation is not required.
• API documentation: Yes
• API documentation formats:
  • HTML
  • PDF
• API sandbox or test environment: No
• Customisation available: No

Scaling

• Independence of resources: Subject to contract and SLA definition.

Analytics

• Service usage metrics: Yes
• Metrics types: Subject to contract.
• Reporting types:
  • API access
  • Real-time dashboards
  • Regular reports
  • Reports on request

Resellers

• Supplier type: Reseller providing extra support
• Organisation whose services are being resold: Splunk, Trend , Sophos, Qualys, Netscout, Imperva, CyberArk, Fortinet, AWS

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Developed Vetting (DV)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
• User control over data storage and processing locations: Yes
• Datacentre security standards: Supplier-defined controls
• Penetration testing frequency: At least once a year
• Penetration testing approach: In-house
• Protecting data at rest: Encryption of all physical media
• Data sanitisation process: No
• Equipment disposal approach: A third-party destruction service

Data importing and exporting

• Data export approach: Subject to contract.
• Data export formats: CSV
• Data import formats: CSV

Data-in-transit protection

• Data protection between buyer and supplier networks: Other
• Other protection between networks: We will deliver the right level of support to accommodate the unique needs of your organization.
• Data protection within supplier network: Other
• Other protection within supplier network: We will deliver the right level of support to accommodate the unique needs of your organization.

Availability and resilience

• Guaranteed availability: We will deliver the right level of support to accommodate the unique needs of your organization.
• Approach to resilience: We will deliver the right level of support to accommodate the unique needs of your organization.
• Outage reporting: We will deliver the right level of support to accommodate the unique needs of your organization.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • 2-factor authentication
  • Username or password
• Access restrictions in management interfaces and support channels: We will deliver the right level of support to accommodate the unique needs of your organization.
• Access restriction testing frequency: At least every 6 months
• Management access authentication:
  • 2-factor authentication
  • Username or password

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: User-defined
• How long system logs are stored for: User-defined

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Other security certifications: No

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: ISO/IEC 27001
• Information security policies and processes: Operational Security Measures are confidential

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: Operational Security Measures are confidential
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: Operational Security Measures are confidential
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: Operational Security Measures are confidential
• Incident management type: Supplier-defined controls
• Incident management approach: Operational Security Measures are confidential

Secure development

• Approach to secure software development best practice: Conforms to a recognised standard, but self-assessed

Public sector networks

• Connection to public sector networks: No

Pricing

• Price: £40.65 to £42.70 a person a year
• Discount for educational organisations: Yes
• Free trial available: Yes
• Description of free trial: Full service can be delivered.; ; Timescales subject to client requirement.; ; Please request via a web site:; ; http://www.bluecubesecurity.com/contact-usgcloud/
• Link to free trial: http://www.bluecubesecurity.com/contact-usgcloud/

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at operations@bluecubesecurity.com. Tell them what format you need. It will help if you say what assistive technology you use.