Gaiasoft International Limited

Advocacy by Gaiasoft

Advocacy manages the relationship issues and requests between government and stakeholders. Advocacy Manager builds collaboration and trust delivering results through efficient process. Streamlines flow of advocacy issues from sector, stakeholder and interest round tables. For business, civil society and other membership organisations, associations and coalitions, eg. environment, gender, youth etc.

Features

  • Manages advocacy issues from multiple sources
  • Automates the steps for each advocacy issue and reports status
  • Each issue is owned with a requestor and a recipient
  • Simple access to filtered lists by ministry, requestor, recipient, etc
  • Seconds to add or update issues for use in meetings
  • Minutes for users to learn
  • Built-in best practice in web platform, process and meeting templates
  • Supports hundreds of multialteral and bilateral advocacy processes
  • Sophisticated options for administrators to support complex advocacy situations
  • Security and privacy between different participants advocacy participants

Benefits

  • Simple, practical and proven reducing cost time and risk
  • Transformational for advocacy organisations – more results, less effort
  • Builds consensus, effectiveness and impact of advocacy coalitions
  • Engages senior politicians, officials and executives with attractive strategic scorecard
  • Improves breadth of engagement with secure, logged access by stakeholder
  • Saves time, improves accuracy/quality by streamlining or automating tasks
  • Works at global, country-to-country, national, city, community levels
  • Simple or complex: from multiple stakeholders to multiple governments
  • Simple-to-configure easy-to-use web platform. No programming

Pricing

£64 per person per month

  • Minimum contract period: Year
  • Excluding VAT
  • Education pricing available
  • Trial option available

Service documents

G-Cloud 8

344178962599882

Gaiasoft International Limited

Morel Fourman

02076924035

morel.fourman@gaiasoft.com

Support

Support
Support service type
  • Email
  • Phone
  • Onsite
Support accessible to any third-party suppliers Yes
Support availability Normal UK working day for UK customers
Standard support response times 1 hour
Incident escalation process available Yes

Open standards

Open standards
Open standards supported and documented Yes

Onboarding and offboarding

Onboarding and offboarding
Service onboarding process included Yes
Service offboarding process included Yes

Analytics

Analytics
Real-time management information available Yes

Cloud features

Cloud features
Elastic cloud approach supported Yes
Guaranteed resources defined Yes
Persistent storage supported Yes

Provisioning

Provisioning
Self-service provisioning supported Yes
Service provisioning time 3 Days
Service deprovisioning time Content dependent

Open source

Open source
Open-source software used and supported Yes

Code libraries

Code libraries
Languages your code libraries are written in
  • .nsf
  • C#
  • HTML5

API access

API access
API access available and supported No

Networks and connectivity

Networks and connectivity
Networks the service is directly connected to Internet

Access

Access
Supported web browsers
  • Internet Explorer 10+
  • Firefox
  • Chrome
  • Safari
Offline working and syncing supported No
Supported devices
  • PC
  • Mac
  • Smartphone
  • Tablet

Certifications

Certifications
Vendor certification(s) IBM Business Partner

Identity standards

Identity standards
Identity standards your service uses
  • OAuth
  • SAML2

Data storage

Data storage
Datacentres adhere to the EU code of conduct for energy-efficient datacentres Yes
User-defined data location Yes
Datacentre tier TIA-942 Tier 3
Backup, disaster recovery and resilience plan in place Yes
Data extraction/removal plan in place Yes

Data-in-transit protection

Data-in-transit protection
Data protection between user device and service

Asset protection and resilience

Asset protection and resilience
Datacentre location
Data management location
Legal jurisdiction of service provider UK, assured by Contractual commitment
Datacentre protection Yes, assured by Service provider assertion
Data-at-rest protection
Secure data deletion Other secure erasure process, assured by Service provider assertion
Service availability 99.99%, assured by Service provider assertion

Separation between consumers

Separation between consumers
Cloud deployment model Private cloud, assured by Contractual commitment
Type of consumer A specific consumer group, eg Police, Defence or Health, assured by Contractual commitment
Services separation Yes, assured by Service provider assertion
Services management separation Yes, assured by Service provider assertion

Governance

Governance
Governance framework Yes, assured by Service provider assertion

Configuration and change management

Configuration and change management
Change impact assessment Yes, assured by Service provider assertion

Vulnerability management

Vulnerability management
Vulnerability assessment Yes, assured by Service provider assertion
Vulnerability monitoring Yes, assured by Service provider assertion
Vulnerability mitigation prioritisation Yes, assured by Service provider assertion
Vulnerability tracking Yes, assured by Service provider assertion
Vulnerability mitigation timescales Yes, assured by Service provider assertion

Event monitoring

Event monitoring
Event monitoring Yes, assured by Service provider assertion

Incident management

Incident management
Incident management processes Yes, assured by Service provider assertion
Consumer reporting of security incidents Yes, assured by Service provider assertion
Security incident definition published Yes, assured by Service provider assertion

Personnel security

Personnel security
Personnel security checks

Secure development

Secure development
Secure development Yes, assured by Service provider assertion
Secure design, coding, testing and deployment Yes, assured by Service provider assertion
Software configuration management Yes, assured by Service provider assertion

Supply-chain security

Supply-chain security
Visibility of data shared with third-party suppliers Yes, assured by Service provider assertion
Third-party supplier security requirements Yes, assured by Service provider assertion
Third-party supplier risk assessment Yes, assured by Service provider assertion
Third-party supplier compliance monitoring Yes, assured by Service provider assertion

Authentication of consumers

Authentication of consumers
User authentication and access management Yes, assured by Service provider assertion
User access control through support channels Yes, assured by Service provider assertion

Separation and access control within management interfaces

Separation and access control within management interfaces
User access control within management interfaces Yes, assured by Independent testing of implementation
Administrator permissions Yes, assured by Service provider assertion

Identity and authentication

Identity and authentication
Identity and authentication controls

Secure service administration

Secure service administration
Service management model

Audit information provision to consumers

Audit information provision to consumers
Audit information provided Data made available by negotiation, assured by Service provider assertion

Secure use of the service by the customer

Secure use of the service by the customer
Device access method
Training Yes, assured by Service provider assertion
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