Mediaworks (UK) Ltd

Conversion Rate Optimisation (CRO)

Conversion rate optimisation (CRO) aims to improve and fine-tune the user experience of your website, in order to better support your business’ goals and turn more ‘visitors’ into ‘customers’.

Features

  • Full initial evaluation report and action plan
  • Heat map and scroll map testing
  • User session recordings
  • Customer surveys and polling
  • Competitor analysis
  • Design consultation
  • Creative copy and design development
  • A/B,URL and multivariate testing to assess impact to site

Benefits

  • Gain a deep understanding of your customers’ online behaviour
  • Make changes to your site to satisfy your customers’ needs
  • Increase customer time on site; reduce bounce rates and abandonment
  • Improve customer engagement and help form lasting customer relationships
  • Increase conversion rates and online enquiries

Pricing

£800 a person a day

Service documents

Framework

G-Cloud 12

Service ID

3 4 0 6 2 5 3 9 4 3 6 4 7 0 5

Contact

Mediaworks (UK) Ltd Scott Holland
Telephone: 07414799299
Email: scott.holland@mediaworks.co.uk

Planning

Planning service
Yes
How the planning service works
Each of the projects we undertake is thoroughly planned. We rely heavily on data extraction and analysis prior to beginning a project to ensure the work we carry out will deliver maximum success. Using these insights, we are then able to allocate time based on your budget across the most important areas, ensuring you receive a clear return-on-investment.
Across each of our projects, you’ll receive a breakdown of timescales, giving you clear visibility on when each stage of your project will be delivered. Where necessary, we’ll always match these timescales with your internal operations to align all of your marketing activity.
Planning service works with specific services
No

Training

Training service provided
Yes
How the training service works
As a Google Premier partner this gives us access to industry leading training both in person and online. Our accreditation depends in part of the high skill set of the delivery and sales teams. This vast wealth of training and certification resources ensures we are fully aware of the trends in both markets but also digital sectors. E.g. Design/UX/UI, customer journey, search and others.
Mediaworks will not only fully manage digital marketing services for clients, but also provides tailored support, consultancy, reporting and training for any clients looking for unique levels of support and upskilling for their internal teams.
Our senior consultants have provided training to global ecommerce teams on content, analytics and technical SEO to all channels of PPC.
Training is tied to specific services
No

Setup and migration

Setup or migration service available
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
Quality assurance is important to us. At the start of your project, we’ll carry out extensive data analysis to establish areas of opportunities and potential risks for the project. This enables us to create the best solution to deliver the results you want. We monitor the performance of all our campaigns at regular intervals, which gives us the opportunity to identify any problem areas early and implement improvements in a timely manner. Likewise, each deliverable we create is fully tested to ensure its quality and suitability for purpose.

Security testing

Security services
No

Ongoing support

Ongoing support service
No

Service scope

Service constraints
N/A

User support

Email or online ticketing support
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
Alongside your Business Development Manager (BDM) LBU will be allocated a dedicated Client Relationship Manager (CRM), who will be the main point of contact for liaison with all Mediaworks delivery teams. Our CRM will work with all key LBU stakeholders and partners to ensure regular and concise communication and reporting, along with smooth delivery of projects against agreed KPI’s. The BDM will assist with strategy, commercials and also provide an escalation point if required.
No extra cost for level of support.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
None

Pricing

Price
£800 a person a day
Discount for educational organisations
No

Service documents