Blue Cube Security Ltd
Sophos Central Device Encryption
Sophos Central Device Encryption gives you the ability to manage full disk encryption from a single, integrated, web-based management center.
Features
- Manage disk encryption centrally from a single console
- Secure Document Sharing
- Proof-of-compliance reporting
- Self-service key recovery
- Quick deployment
Benefits
- Ease of use, always up to date, no hosting costs
- Frontline support by phone and email as standard
- Synchronised Security
Pricing
£23 to £302 a licence a year
- Education pricing available
- Free trial available
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at operations@bluecubesecurity.com.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 12
Service ID
3 4 0 2 6 4 5 2 8 8 3 3 6 3 0
Contact
Blue Cube Security Ltd
Operational Admin Support
Telephone: 0345 0943070
Email: operations@bluecubesecurity.com
Service scope
- Software add-on or extension
- No
- Cloud deployment model
- Public cloud
- Service constraints
-
1) Service is based in AWS
2) Service offers data stores in USA, Eire or Germany
3) Data store will never move geography (data sovereignty) - System requirements
-
- Console. Modern Web Browser (e.g. Chrome, IE11+, Edge, Safari etc.)
- Endpoint. PC support Win7-Win10
- Endpoint macOS 10.9+ CryptoGuard support in Early Access
- No on-premise infrastructure required, optional update servers to optimise bandwidth
- All Endpoints require Internet Connectivity to Sophos services
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- Yes. 24/7/365 tech support by Phone and Email is inclusive of the subscription cost
- User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 24 hours, 7 days a week
- Web chat support
- Yes, at an extra cost
- Web chat support availability
- 24 hours, 7 days a week
- Web chat support accessibility standard
- None or don’t know
- How the web chat support is accessible
- Web chat is accessed through the Support Portal. The support portal is a public facing website which contains access to our Online Help Desk,Web Chat and documentation such as setup guides, videos and forums.
- Web chat accessibility testing
- Not Known / Not Tracked.
- Onsite support
- Yes, at extra cost
- Support levels
- Blue Cube Security offers customers three distinct support options: Enhanced, Enhanced Plus and Technical Account Manager.
- Support available to third parties
- Yes
Onboarding and offboarding
- Getting started
- Blue Cube Security offers Professional Services, training courses, video tutorials and written / online manuals are available to assist users implement Sophos CEA
- Service documentation
- Yes
- Documentation formats
-
- HTML
- End-of-contract data extraction
- Not relevant to Sophos Central as user data is not processed. Log data can be extracted from Sophos Central at any time using reports or SIEM event data. Sophos Central holds log data for 90 days before automatically expiring it so 90 days after contract expires, there's no more data.
- End-of-contract process
-
1) Deliberate end of contract. Sophos Central Device Encryption is a subscription service which can only be legally used when in contract. If the customer no longer requires the use of Sophos Central Endpoint Protection then they must uninstall the software from all protected computers. At this point, no further protection is offered by Sophos, no new data will be entered into Sophos Central.
2) Accidental end of contract. In the event of a renewal being missed but the service still being desired, the customer should enter immediate discussion with Sophos Sales to discuss options around continued use of the service. Sophos will not immediately close the portal as this would prevent legitimate mistakes from being corrected. Protection will continue to run for a short grace period, again to enable accidental lapse in contract to be rectified.
Using the service
- Web browser interface
- Yes
- Supported browsers
-
- Internet Explorer 11
- Microsoft Edge
- Firefox
- Chrome
- Safari 9+
- Application to install
- Yes
- Compatible operating systems
-
- Linux or Unix
- MacOS
- Windows
- Designed for use on mobile devices
- Yes
- Differences between the mobile and desktop service
- Simply UI layout - the access to all features and functions is available in low resolution (Mobile) browsers as well as high resolution (Desktop) browsers.
- Service interface
- Yes
- Description of service interface
- Sophos Central Device Encryption is managed by a cloud hosted management console called Sophos Central.
- Accessibility standards
- None or don’t know
- Description of accessibility
-
A unified management interface and allows management and reporting of the solution.
The interface has a number of pre-created policies that can be edited and customised accordingly. Additionaly, new policies can be created to provide more granularity and only apply to specific users/devices.
The interface is intuitive to use and features tickboxes/toggle switches to enable and disable features.
In addition to creating and editing policies. Sophos Central allows Administrators to view alerts and view reports based on selectable criteria. - Accessibility testing
- Unknown
- API
- Yes
- What users can and can't do using the API
- Sophos Central provides SIEM API capability to enable Event Reporting to be collected in a 3rd party SIEM solution / Security Dashboard
- API documentation
- Yes
- API documentation formats
- Open API (also known as Swagger)
- API sandbox or test environment
- No
- Customisation available
- No
Scaling
- Independence of resources
- Sophos Central is hosted within AWS and utilises Elastic Scaling features to automatically adjust capability as scope demands. This is all done transparently to the user so no customer process is required. Certain functions can also be cached locally by the customer to enhance local connectivity / performance (e.g. updating).
Analytics
- Service usage metrics
- Yes
- Metrics types
-
The solution provides metrics on the following:
Which computers are encrypted
Which computers could be encrypted
How many users are active, inactive or unprotected
How many computers are active, inactive or unprotected - Reporting types
- Real-time dashboards
Resellers
- Supplier type
- Reseller providing extra support
- Organisation whose services are being resold
- Splunk, Trend , Sophos, Qualys, Netscout, Imperva, CyberArk, Fortinet, AWS
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Developed Vetting (DV)
Asset protection
- Knowledge of data storage and processing locations
- Yes
- Data storage and processing locations
-
- European Economic Area (EEA)
- EU-US Privacy Shield agreement locations
- User control over data storage and processing locations
- Yes
- Datacentre security standards
- Supplier-defined controls
- Penetration testing frequency
- At least once a year
- Penetration testing approach
- In-house
- Protecting data at rest
- Encryption of all physical media
- Data sanitisation process
- No
- Equipment disposal approach
- In-house destruction process
Data importing and exporting
- Data export approach
- User data is not held in Sophos Central. The only data retained is status (e.g. usernames from AD sync, machine names) and events (e.g. malware detected on PC at time). Report data can be exported in various formats on demand, SIEM event data can be exported on schedule.
- Data export formats
-
- CSV
- Other
- Other data export formats
- SIEM log events
- Data import formats
- Other
- Other data import formats
- N/A
Data-in-transit protection
- Data protection between buyer and supplier networks
- Other
- Other protection between networks
- Communication from the client to the Cloud is performed over HTTPS to secure the data and to enable the client to trust the server.
- Data protection within supplier network
- Other
- Other protection within supplier network
- All stored data is encrypted and all applications are secured and running on secured operating systems. The system is load balanced and has fail-over between 3 sites, each running 2 instances of the software, any one of which is able to provide full service.
Availability and resilience
- Guaranteed availability
- Sophos aims for 99.9% up time. As a company we do not commit to an Cloud Service SLA however both updating and live lookups are hosted interdependently as a failsafe and endpoint protection will continue to work. For more information around our current up-time please see centralstatus.sophos.com
- Approach to resilience
- Sophos aims for 99.9% up time. As a company we do not commit to an Cloud Service SLA however both updating and live lookups are hosted independentantly as a failsafe and endpoint protection will continue to work. For more information around our current uptime please see centralstatus.sophos.com
- Outage reporting
- Real time status information is available at centralstatus.sophos.com
Identity and authentication
- User authentication needed
- Yes
- User authentication
-
- 2-factor authentication
- Username or password
- Access restrictions in management interfaces and support channels
- Users authenticate with username, password and 2FA/One time passcode to a cloud based self-service portal.
- Access restriction testing frequency
- At least once a year
- Management access authentication
-
- 2-factor authentication
- Username or password
Audit information for users
- Access to user activity audit information
- Users have access to real-time audit information
- How long user audit data is stored for
- Between 1 month and 6 months
- Access to supplier activity audit information
- Users contact the support team to get audit information
- How long supplier audit data is stored for
- Between 1 month and 6 months
- How long system logs are stored for
- Between 1 month and 6 months
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Other security certifications
- No
Security governance
- Named board-level person responsible for service security
- Yes
- Security governance certified
- Yes
- Security governance standards
- Other
- Other security governance standards
- Sophos is Cyber Essentials Accredited
- Information security policies and processes
- Sophos endeavours to hold all personal data securely in accordance with our internal security procedures and applicable law.
Operational security
- Configuration and change management standard
- Supplier-defined controls
- Configuration and change management approach
- Operational Security Measures are confidential
- Vulnerability management type
- Undisclosed
- Vulnerability management approach
- Operational Security Measures are confidential
- Protective monitoring type
- Undisclosed
- Protective monitoring approach
- Operational Security Measures are confidential
- Incident management type
- Undisclosed
- Incident management approach
- Operational Security Measures are confidential
Secure development
- Approach to secure software development best practice
- Conforms to a recognised standard, but self-assessed
Public sector networks
- Connection to public sector networks
- No
Pricing
- Price
- £23 to £302 a licence a year
- Discount for educational organisations
- Yes
- Free trial available
- Yes
- Description of free trial
-
Full functionality can be supplied.
Timescales are subject to client requirement.
Please make a request via:
http://www.bluecubesecurity.com/contact-usgcloud/ - Link to free trial
- http://www.bluecubesecurity.com/contact-usgcloud/
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at operations@bluecubesecurity.com.
Tell them what format you need. It will help if you say what assistive technology you use.