NanoIT Solutions Ltd

Office 365 Implementation

We can help our clients to migrate from their existing mail systems to Office 365. We have successfully delivered Office 365 implementation projects to many organisations

1. to understand your current scenario
2.Suggest improvement and restructure the process
3.Present Roadmap for Implementation
4.Implement solution

Features

  • Work Anywhere
  • Collaborate easily
  • Always Have Access to the Latest Versions of Programs
  • Subscription-Based Payment
  • Encrypted email

Benefits

  • Increase in Productivity
  • Free office software for upto 5 PCs
  • Data security and control
  • You can work anywhere at anytime
  • Get Organized

Pricing

£350 to £900 per person per day

  • Education pricing available

Service documents

G-Cloud 10

337470005768090

NanoIT Solutions Ltd

Viswanath Baljepalli

07432867127

viswanath.baljepalli@nanoituk.eu

Service scope

Service scope
Software add-on or extension No
Cloud deployment model Private cloud
Service constraints No
System requirements
  • No software required at client except browser
  • Subscription of Office 365 Online

User support

User support
Email or online ticketing support Email or online ticketing
Support response times NA
User can manage status and priority of support tickets Yes
Online ticketing support accessibility WCAG 2.0 AA or EN 301 549
Phone support Yes
Phone support availability 9 to 5 (UK time), Monday to Friday
Web chat support Web chat
Web chat support availability 9 to 5 (UK time), Monday to Friday
Web chat support accessibility standard WCAG 2.0 AA or EN 301 549 9: Web
Web chat accessibility testing NA
Onsite support Onsite support
Support levels NA
Support available to third parties No

Onboarding and offboarding

Onboarding and offboarding
Getting started Visit our website and drop request for Demo
Service documentation Yes
Documentation formats PDF
End-of-contract data extraction Full Backup of data and solution will be provided
End-of-contract process Customer can take off data and solution. Microsoft will destroy customer data as per policy.

Using the service

Using the service
Web browser interface Yes
Supported browsers
  • Internet Explorer 10
  • Firefox
  • Chrome
Application to install No
Designed for use on mobile devices Yes
Differences between the mobile and desktop service Same User experience in Desktop browser, Mobile,
Outlook
Accessibility standards WCAG 2.0 AA or EN 301 549
Accessibility testing NA
API Yes
What users can and can't do using the API API with well defined SDK and Sample Code
API documentation Yes
API documentation formats
  • Open API (also known as Swagger)
  • HTML
  • PDF
API sandbox or test environment Yes
Customisation available Yes
Description of customisation NA

Scaling

Scaling
Independence of resources Independence of resources Fully scalability

Analytics

Analytics
Service usage metrics Yes
Metrics types Report and GUI
Reporting types
  • Real-time dashboards
  • Regular reports
  • Reports on request

Resellers

Resellers
Supplier type Reseller providing extra features and support
Organisation whose services are being resold Consulting, Maintenance and ongoing support

Staff security

Staff security
Staff security clearance Conforms to BS7858:2012
Government security clearance Up to Baseline Personnel Security Standard (BPSS)

Asset protection

Asset protection
Knowledge of data storage and processing locations Yes
Data storage and processing locations
  • United Kingdom
  • European Economic Area (EEA)
User control over data storage and processing locations Yes
Datacentre security standards Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency At least every 6 months
Penetration testing approach In-house
Protecting data at rest
  • Physical access control, complying with CSA CCM v3.0
  • Physical access control, complying with SSAE-16 / ISAE 3402
  • Physical access control, complying with another standard
  • Encryption of all physical media
  • Scale, obfuscating techniques, or data storage sharding
Data sanitisation process Yes
Data sanitisation type Explicit overwriting of storage before reallocation
Equipment disposal approach Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

Data importing and exporting
Data export approach Microsoft Dynamics 365 Online provide following Data Export features
1. Data Export in Excel
2. API with SDK to export data programmatically. We can help to develop
program
3. Data Export Service which can export data to Azure SQL
Data export formats CSV
Data import formats CSV

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks
  • TLS (version 1.2 or above)
  • Legacy SSL and TLS (under version 1.2)
Data protection within supplier network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
  • Legacy SSL and TLS (under version 1.2)

Availability and resilience

Availability and resilience
Guaranteed availability Financially backed SLA
Approach to resilience Financially backed SLA
Outage reporting Email Alert
On-screen notification

Identity and authentication

Identity and authentication
User authentication needed Yes
User authentication
  • 2-factor authentication
  • Public key authentication (including by TLS client certificate)
  • Username or password
Access restrictions in management interfaces and support channels Authentication using Office 365
Access restriction testing frequency At least every 6 months
Management access authentication
  • 2-factor authentication
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Username or password

Audit information for users

Audit information for users
Access to user activity audit information Users have access to real-time audit information
How long user audit data is stored for At least 12 months
Access to supplier activity audit information Users contact the support team to get audit information
How long supplier audit data is stored for At least 12 months
How long system logs are stored for At least 12 months

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification Yes
Who accredited the ISO/IEC 27001 NA
ISO/IEC 27001 accreditation date NA
What the ISO/IEC 27001 doesn’t cover https://www.microsoft.com/enus/
TrustCenter/CloudServices/Dynamics365
ISO 28000:2007 certification Yes
Who accredited the ISO 28000:2007 NA
ISO 28000:2007 accreditation date NA
What the ISO 28000:2007 doesn’t cover https://www.microsoft.com/enus/
TrustCenter/CloudServices/Dynamics365
CSA STAR certification No
PCI certification Yes
Who accredited the PCI DSS certification NA
PCI DSS accreditation date NA
What the PCI DSS doesn’t cover https://www.microsoft.com/enus/
TrustCenter/CloudServices/Dynamics365
Other security certifications Yes
Any other security certifications https://www.microsoft.com/enus/ TrustCenter/CloudServices/Dynamics365

Security governance

Security governance
Named board-level person responsible for service security Yes
Security governance certified Yes
Security governance standards ISO/IEC 27001
Information security policies and processes Please refer https://technet.microsoft.com/enus/
library/jj134930.aspx

Operational security

Operational security
Configuration and change management standard Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Configuration and change management approach “Change management” is covered under the ISO 27001 standards, specifically
addressed in Annex A, domain10.1.2. For more information, we suggest a review of the
publicly available ISO standards for which we are certified.
Vulnerability management type Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Vulnerability management approach “Monitor and review the Information Security Management System (ISMS)” is covered
under the ISO 27001 standards, specifically addressed in Clause 4.2.3. For more
information, we suggest a review of the publicly available ISO standards for which we
are certified.
Protective monitoring type Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Protective monitoring approach “Monitor and review the Information Security Management System (ISMS)” is covered
under the ISO 27001 standards, specifically addressed in Clause 4.2.3. For more
information, we suggest a review of the publicly available ISO standards for which we
are certified.
Incident management type Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
Incident management approach “Establishing and managing the ISMS and organization of information security” is
covered under the ISO 27001 standards, specifically addressed in Clause 4.2 and
Annex A, domain 6. For more information, we suggest a review of the publicly available
ISO standards for which we are certified.

Secure development

Secure development
Approach to secure software development best practice Conforms to a recognised standard, but self-assessed

Public sector networks

Public sector networks
Connection to public sector networks No

Pricing

Pricing
Price £350 to £900 per person per day
Discount for educational organisations Yes
Free trial available No

Documents

Documents
Pricing document View uploaded document
Terms and conditions document View uploaded document
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