Zengenti Limited

Training Services for the Contensis CMS

Our training teaches your web team to design and build web systems of all types within the Contensis CMS. To put a complete project together, you will need a Contensis CMS service together with either training services or our design and build services.

Features

  • End-user training
  • Contensis system administrator training
  • Template training
  • Developer training
  • Knowledge transfer consultancy
  • Writing for the web training

Benefits

  • Equip staff at all levels with the right skills
  • Editor and sysadmin courses suitable for cascading by your trainers
  • Learn how to turn any design into a website
  • Reduces cost of ownership, providing ROI
  • Supportive approach, learn alongside expert implementers

Pricing

£800 to £2400 per unit

  • Education pricing available

Service documents

G-Cloud 11

337175118966192

Zengenti Limited

Adam Green

01584 824212

tenders@zengenti.com

Planning

Planning
Planning service Yes
How the planning service works Training is an essential step in all of our implementations. Whether you are building your website with in-house resources or we are doing it for you, some level of training will be required. The training component will be carefully assessed and incorporated into the overall project, whether waterfall or Agile.
Planning service works with specific services Yes
Hosting or software services the planning service works with Contensis CMS cloud service only

Training

Training
Training service provided Yes
How the training service works We offer a full range of training covering every aspect of the system. The actual training requirement is carefully assessed during the implementation phase. Training is normally split into the following sessions, each of which focuses upon different aspects of Contensis; however, there is inevitably some overlap depending upon the role of the user. 1. User training (‘Train the trainer’ sessions) – creating/editing/publishing. It is recommended that users having user training have basic IT skills including word processor knowledge. 2. Administrator training (Requires user training) – system administration of the Contensis CMS. It is recommended that users having administrator training have basic IT skills and the understanding of how systems are controlled through permissions and restrictions. 3. Contensis Templates and Controls training (Requires both administrator and user training) – implementing designs in Contensis templates using (X)HTML & CSS. It is recommended that users having template, controls and forms training have IT design skills and ideally experience with Dreamweaver or similar products. 4. Developer training – new modules & bespoke extensions/integrations/migrations using the API. It is recommended that users having developer training are programmers with web application experience. 5. Writing for the web; write compelling, clear and searchable content.
Training is tied to specific services Yes
Services the training service works with Contensis Cloud CMS

Setup and migration

Setup and migration
Setup or migration service available Yes
How the setup or migration service works As a minimum, we will train your editors to create, amend and submit pages in Contensis. We typically also train the web team to administer Contensis, for example, to gain full control of background tasks like user management, metadata and permissions allocation in your website.
Setup or migration service is for specific cloud services Yes
List of supported services Contensis Cloud CMS

Quality assurance and performance testing

Quality assurance and performance testing
Quality assurance and performance testing service No

Security testing

Security testing
Security services No

Ongoing support

Ongoing support
Ongoing support service No

Service scope

Service scope
Service constraints Depending on the course and location, most of our training has an upper limit on attendance numbers to ensure we deliver the best quality for you.

User support

User support
Email or online ticketing support Email or online ticketing
Support response times All Critical tickets are responded to 24/7/365. Other levels are handled during working week only.
User can manage status and priority of support tickets Yes
Online ticketing support accessibility None or don’t know
Phone support Yes
Phone support availability 9 to 5 (UK time), Monday to Friday
Web chat support No
Support levels Following attendance at one of our courses, your delegates are welcome to make informal content with the trainer to answer any follow-up questions.

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Other security clearance
Government security clearance Up to Baseline Personnel Security Standard (BPSS)

Pricing

Pricing
Price £800 to £2400 per unit
Discount for educational organisations Yes

Service documents

pdf document: Pricing document pdf document: Service definition document pdf document: Terms and conditions
Service documents
Return to top ↑