Bramble Hub Limited

Bramble Hub Northdoor - Data Masking/Pseudonymisation

A solution for masking/anonymising confidential personal data that needs to be shared between departments, businesses or with your IT partners, especially with System Integrators based overseas. Full data integrity and table mapping retained.

Features

  • Real time data anonymisation
  • Full audit trail
  • Automated process
  • Data retains full table integrity

Benefits

  • Anonymise personal data
  • Share personal data securely

Pricing

£23000 per unit per year

  • Free trial available

Service documents

G-Cloud 11

333860228269896

Bramble Hub Limited

Roland Cunningham

+44 (0) 2077350030

contact@bramblehub.co.uk

Service scope

Service scope
Software add-on or extension No
Cloud deployment model
  • Public cloud
  • Private cloud
  • Community cloud
  • Hybrid cloud
Service constraints Solution requires initial configuration and implementation
System requirements Cross technology platform - MS, Oracle, IBM, SAP etc

User support

User support
Email or online ticketing support Email or online ticketing
Support response times Various SLAs and hours of support from prime shift 7AM til 7PM through to 24x7
User can manage status and priority of support tickets Yes
Online ticketing support accessibility WCAG 2.1 A
Phone support Yes
Phone support availability 9 to 5 (UK time), Monday to Friday
Web chat support No
Onsite support Yes, at extra cost
Support levels Support levels vary from telephone support through to fully managed solutions. A service delivery manager would be provided where necessary.
Support available to third parties Yes

Onboarding and offboarding

Onboarding and offboarding
Getting started Full on-site training and documentation can be provided
Service documentation Yes
Documentation formats
  • HTML
  • PDF
End-of-contract data extraction Client data remains on site if the hybrid option requires data residency.
End-of-contract process Once installed the software runs in the client environment til contract termination. Dependent upon exact requirements, there may be charges for installation, support and training.

Using the service

Using the service
Web browser interface Yes
Supported browsers
  • Internet Explorer 7
  • Internet Explorer 8
  • Internet Explorer 9
  • Internet Explorer 10
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
  • Opera
Application to install Yes
Compatible operating systems
  • Linux or Unix
  • Windows
  • Other
Designed for use on mobile devices No
API Yes
What users can and can't do using the API Once trained, the application allows users to make changes, create reports and create solutions.
API documentation Yes
API documentation formats PDF
API sandbox or test environment Yes
Customisation available Yes
Description of customisation Once installed reports and solutions can be customised to create bespoke outcomes as required.

Scaling

Scaling
Independence of resources Northdoor has sufficient resource to ensure services are not compromised.

Analytics

Analytics
Service usage metrics Yes
Metrics types Monthly analysis of data usage and help desk utilisation
Reporting types Regular reports

Resellers

Resellers
Supplier type Reseller providing extra support
Organisation whose services are being resold Infomatica

Staff security

Staff security
Staff security clearance Other security clearance
Government security clearance Up to Security Clearance (SC)

Asset protection

Asset protection
Knowledge of data storage and processing locations Yes
Data storage and processing locations United Kingdom
User control over data storage and processing locations Yes
Datacentre security standards Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency At least once a year
Penetration testing approach ‘IT Health Check’ performed by a Tigerscheme qualified provider or a CREST-approved service provider
Protecting data at rest Scale, obfuscating techniques, or data storage sharding
Data sanitisation process Yes
Data sanitisation type
  • Explicit overwriting of storage before reallocation
  • Deleted data can’t be directly accessed
Equipment disposal approach A third-party destruction service

Data importing and exporting

Data importing and exporting
Data export approach Users do not need to export data unless they wish to do so.
Data export formats CSV
Data import formats CSV

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks Private network or public sector network
Data protection within supplier network IPsec or TLS VPN gateway

Availability and resilience

Availability and resilience
Guaranteed availability SLAs are agreed as required by the client
Approach to resilience Our software solution resides on the client cloud environment
Outage reporting Email and phone notification is standard

Identity and authentication

Identity and authentication
User authentication needed No
Access restrictions in management interfaces and support channels All access to our solution is managed by the client management processes
Access restriction testing frequency At least once a year
Management access authentication
  • 2-factor authentication
  • Username or password

Audit information for users

Audit information for users
Access to user activity audit information Users receive audit information on a regular basis
How long user audit data is stored for User-defined
Access to supplier activity audit information Users receive audit information on a regular basis
How long supplier audit data is stored for User-defined
How long system logs are stored for User-defined

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification No
ISO 28000:2007 certification No
CSA STAR certification No
PCI certification No
Other security certifications No

Security governance

Security governance
Named board-level person responsible for service security Yes
Security governance certified No
Security governance approach We follow the principles of ISO27001
Information security policies and processes Full security policy details are available as requested.

Operational security

Operational security
Configuration and change management standard Supplier-defined controls
Configuration and change management approach All change management requests are subject to client and supplier agreement and impact assessment before commencement
Vulnerability management type Supplier-defined controls
Vulnerability management approach The solution is assessed in the client environment as part of the client procedures
Protective monitoring type Supplier-defined controls
Protective monitoring approach All monitoring is completed by the client as the solution is part of their environment
Incident management type Supplier-defined controls
Incident management approach All incident management issues are logged and reported via our help desk

Secure development

Secure development
Approach to secure software development best practice Supplier-defined process

Public sector networks

Public sector networks
Connection to public sector networks No

Pricing

Pricing
Price £23000 per unit per year
Discount for educational organisations No
Free trial available Yes
Description of free trial POCs are available with no cost access to the solution. There may be charges for implementation

Service documents

pdf document: Pricing document pdf document: Service definition document pdf document: Terms and conditions
Service documents
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